ToyotaTown

Great first car experience! At first I was nervous purchasing my first car but I was taken care of by the Toyota town team. I am extremely happy with my new 2016 toyota and impre At first I was nervous purchasing my first car but I was taken care of by the Toyota town team. I am extremely happy with my new 2016 toyota and impressed with the value of the car. More

New car lease a stress-less experience I have dealt exclusively with ToyotaTown in London, ON since 1996. Why? Because their consistent professionalism and care of their customers keeps me I have dealt exclusively with ToyotaTown in London, ON since 1996. Why? Because their consistent professionalism and care of their customers keeps me coming back. I recently leased a new Camry XSE, and although there were dozens of details to go through, papers to sign, etc, the sales team led by Sales and Leasing Specialist Tony Coyles, expedited the process and made the experience easy and stress-free. They anticipated my wants and needs, and quickly generated the numbers I needed to see as we adjusted the various options. The delivery/pickup experience was great, too, as Tony was able to find the model/colour I wanted at another dealership & bring it in from out of town. At pickup, Tony was good at explaining the car's new features, and even offered to set up our cell phones with the car. Way to go, Tony & your whole team! More

Great purchase experience Nancy Hopper of Toyota Town in London was extremely professional and helpful throughout the process of purchasing my 2011 RAV4. She was knowledgable Nancy Hopper of Toyota Town in London was extremely professional and helpful throughout the process of purchasing my 2011 RAV4. She was knowledgable about the product and guided the process with confidence. I would highly recommend Nancy to others who are searching for a vehicle. More

Excellent Product Presentation We found Tony completely knowledgible re: vehicles we considered.He presented vehicle and information in a concise no nonsense presentation including We found Tony completely knowledgible re: vehicles we considered.He presented vehicle and information in a concise no nonsense presentation including a test drive.The purchase process was completed with help of other staff. The vehicle was prepared when we came for pickup with Tony giving us a thorough orientation . More

Great Service We were visiting from 4 hours away when we experienced vehicle problems. We called the dealership which suggested speaking directly with a service ad We were visiting from 4 hours away when we experienced vehicle problems. We called the dealership which suggested speaking directly with a service advisor. Peter Engelmanas signed us in, offered a complimentary coffee while we waited for the vehicle to be checked. The repairs were scheduled in for first thing the next day - a Saturday! (Not available in our home area.) The vehicle needed to stay put so Peter arranged for a ride. As Peter was not working the next day, he had our file moved to Firis Sharif who continued with the same high level of help. Both men went above and beyond making sure all was done in time so that we could have a safe and problem free trip home. Communication was excellent - we always knew 'the next step'. We were also advised of the ToyotaTown Advantage Club Card program which saved us 10%of our total bill. Thanks Peter and Firis. Great job. Thanks to the mechanics too! PS - the friendly service continued at the luncheon counter too! More

New Corolla Owner It was a pleasure to deal with Baz, he was helpful with selecting the right model and features. He offered transportation if required after the lease It was a pleasure to deal with Baz, he was helpful with selecting the right model and features. He offered transportation if required after the lease on my insurance provided rental expired. On delivery which was on schedule he explained the operation of the display unit and other features. Thanks Baz, I am happy to have met you when I first visited and also with coming to ToyotaTown. CB More

Fantastic Experience w/Nancy Hopper!! I recently bought a 2015 RAV4 and it was my first 'new' vehicle. It can be a very overwhelming experience...or so I expected until I got Nancy as my I recently bought a 2015 RAV4 and it was my first 'new' vehicle. It can be a very overwhelming experience...or so I expected until I got Nancy as my sales rep. She was so informative and such a pleasure to work with! I expected to be shopping at numerous places for days but as soon as she introduced me to the RAV4 I just knew I needed to move forward. Thanks for making this such an awesome experience for me, I'm very happy with my RAV4 so far!! Not only was Nancy great to work with, but everyone else I encountered there along the way : ) More

Great service Firis sharif was very knowledgeable and helpful and our service was quick and done well. Thanks for helping me firis. I look forward to seeing you aga Firis sharif was very knowledgeable and helpful and our service was quick and done well. Thanks for helping me firis. I look forward to seeing you again. More

Nancy Hooper, Toyota Town London Nancy Hooper was very professional, well informed, inviting and a pleasure to work with. Thank you for all your help Nancy! Best Wishes in the New Nancy Hooper was very professional, well informed, inviting and a pleasure to work with. Thank you for all your help Nancy! Best Wishes in the New Year! Outstanding vehicle. More

Great attention to every detail. All the people I dealt with were knowledgeable, courteous and they did everything they could to make me understand the problem, then fix it. Mike and All the people I dealt with were knowledgeable, courteous and they did everything they could to make me understand the problem, then fix it. Mike and Rob, the service advisors, efficiently took care of every aspect of the repair. More