ToyotaTown

Chelsea Wakefield- Best Customer Service Chelsea was very helpful with the servicing of my Toyota Sienna. I was able to stay in contact with her through text while my vehicle was being servic Chelsea was very helpful with the servicing of my Toyota Sienna. I was able to stay in contact with her through text while my vehicle was being serviced which was really convenient while I was busy at work. She answered all my questions and provided valuable knowledge regarding my vehicle. I purchased my vehicle through a Ford dealership. Thanks to Chelsea's great customer service, I will definitely be stopping at ToyotaTown first for my next vehicle. More

Timing better than suggested It is important that time for completing the service call is improved upon, I am more apt to use their facilities, Improvement this time was almost 3 It is important that time for completing the service call is improved upon, I am more apt to use their facilities, Improvement this time was almost 30 minutes. This is especially true when I have other appointments to meet! More

Regular Service I was very pleased with the customer service. Everything was explained and my appointment was completed in a timely fashion. Chelsea was very helpfu I was very pleased with the customer service. Everything was explained and my appointment was completed in a timely fashion. Chelsea was very helpful dealing with my questions. More

Their Honesty keeps me coming back. I have gone to Toyota Town to service my Matrix ever since I bought it 10 years ago. Today, I was reminded that I always felt that I was taken well c I have gone to Toyota Town to service my Matrix ever since I bought it 10 years ago. Today, I was reminded that I always felt that I was taken well care of and treated fairly. Yesterday, one of their mechanics accidentally damaged one of my CV boots. Toyota Town service called me to let me know, said that they would repair it free of charge, and asked if they could keep my car overnight as they couldn't get a replacement boot until the next morning. They also asked me what my car needs were for the next 24 hours . When I said I had plans for the evening that required a car, they located a loaner for me. That is service! More

Another great experience This was my second consecutive puchase of a vehicle from Baz at Toyotatown and I was served with great professionalism and friendliness with both purc This was my second consecutive puchase of a vehicle from Baz at Toyotatown and I was served with great professionalism and friendliness with both purchases. Baz was always quick to answer my emails or phone calls and if he didn't know the answer to a question he would find it asap. Employees like Baz are cause for repeat business. Baz is very knowledgeable about all the products and services I inquired about. More

Toyota Town knocked it out of the park! With the arrival of our third child, it was time to upgrade from a 4 door sedan to a family friendly mini van. As we had bad experiences in the past With the arrival of our third child, it was time to upgrade from a 4 door sedan to a family friendly mini van. As we had bad experiences in the past with domestic, we were set on buying foreign. Due to my immense stature, my options were limited. Tomasz Kisiel was very attentive, patient, and available as I worked my way through the buying experience, and guided me towards what I was looking for rather than doing what most car sales people do, which is to try to push you where they want you to buy something. Tomasz answered all questions as they arose throughout the period between test driving and deciding to buy, and was accessible to our needs as a growing family with a newborn at home in the doldrums of January, and all of the challenges that come with buying in that weather with small children. Toyota town and Tomasz both far exceeded my expectations, and I am happy that we went there, and myself wife and children are all over the moon with our new purchase. More

Needed help to pair my cell phone with my car. I have given my experience yesterday (February 6th) a five star rating. First of all, when I went in and asked for help there was no hesitation. The I have given my experience yesterday (February 6th) a five star rating. First of all, when I went in and asked for help there was no hesitation. The attitude of the receptionist was "of course". A few moments later I met Allycia Mulcair whose pleasant manner made me comfortable with her right away. She was very respectful of my needs. I wanted to go through the procedure on my own with her there for moral support and technical support if I needed it. Sure enough, I needed some technical help. Allycia told me that she was not familiar with pairing a 2011 model but that didn't stop her from digging deep to figure out how to make it work. She pulled up a video on her phone and got to the bottom of things. Between the two of us we had success. I was pleased with myself because I was involved with the process and that was what I wanted. I like to learn how to deal with things on my own and Allycia picked up on that and did not just take over. When I am in market for another car I will definitely look her up. She has a way of developing a rapport very quickly. That's a great starting point for doing business. Thanks Allycia. More

Great Excellent service. Very prompt, and friendly atmosphere. Tim Smuck made me feel calm and at ease with my purchase. Will come back in the future. :) Excellent service. Very prompt, and friendly atmosphere. Tim Smuck made me feel calm and at ease with my purchase. Will come back in the future. :) More

Looked at cars and options. Went to look ar Cars and options, didnt buy but Tim was super helpful!! We looked at varied models and I was goven plenty of options and things to con Went to look ar Cars and options, didnt buy but Tim was super helpful!! We looked at varied models and I was goven plenty of options and things to consider. I definitely moght be back to buy! More

Amazing Sales Service!! I went to Toyota Town looking for a pre-owned vehicle. I was nicely greeted in the dealership by Geordie, who was very welcoming and informative. He a I went to Toyota Town looking for a pre-owned vehicle. I was nicely greeted in the dealership by Geordie, who was very welcoming and informative. He answered all the questions I had and never made me feel pressured to buy. I enjoyed my experience at Toyota Town and with Geordie! I recommend him to anyone looking for a pre-owned or new car! More