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ToyotaTown
London, ON
6,736 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,736 reviews
September 27, 2016
Excellent service Frank Circelli is an excellent salesperson. He took the time and made the effort to assist us in the purchase of a new vehicle. He is very knowledg Frank Circelli is an excellent salesperson. He took the time and made the effort to assist us in the purchase of a new vehicle. He is very knowledgeable about the products and is a pleasure to work with. I think Toyota is very lucky to have him as an employee. He certainly knows his job and it is wonderful to have someone like Frank when we had to make a difficult decision. More
by Terry S Guerriero & Buddhi S Bashyal
Employees Worked With
Frank Circelli
Helpful September 27, 2016
Happy 2016 RAV4 customer! I am writing this letter as a humble note of appreciation for the outstanding customer service provided by london's Team at ToyotaTown. I've rece I am writing this letter as a humble note of appreciation for the outstanding customer service provided by london's Team at ToyotaTown. I've recently leased a brand new 2016 RAV4 from Toyotatown London. Having been a happy returning customer for the last 10 years now, my recent purchase has left me feeling content with exceptional customer service! Needing a little more room to accommodate my families needs, I came in to explore my options. Sales consultant Peet Buys was there to walk me through my experience. He has a caring approach that was extremely attentive and he listened to all my questions and concerns with a great deal of patience. He was able to provide me with my vehicles trade in value prior to making any of my decisions on a new vehicle. He worked diligently to get the best value possible for my trade in. Leasing is something new to me as a option, and Peet made this a very easy process to digest. He ensured that I received all the information regarding my lease, helping me understand every detail, this was greatly appreciated. Thank you also, to Janine feenstra for taking the time and patience with me to exploring the extras in completing the whole car care package. I added a little tint to my windows which makes the RAV4 look so amazing! So happy :) I left Toyota Town after purchasing my new 2016 RAV4 feeling 100% satisfied. I love my New RAV4 !! ~Miranda More
by Miranda
Employees Worked With
Janine Feenstra, Peet Buys
September 27, 2016
Excellent Experience From start to finish an wonderful experience with a very accommodating and knowledgeable staff. Both Millad and Nicole were warm and friendly. We were From start to finish an wonderful experience with a very accommodating and knowledgeable staff. Both Millad and Nicole were warm and friendly. We were impressed with the prompt replies to all e-mail and telephone inquiries. More
by GregMo
Employees Worked With
Nicole Levasseur, Millad Kaberi
September 27, 2016
Satisfied with the experience I had a good experience buying a used car. As a new driver with little knowledge about cars, I was given helpful recommends and many choices. I had a good experience buying a used car. As a new driver with little knowledge about cars, I was given helpful recommends and many choices. More
by Yun
Employees Worked With
Millad Kaberi
September 27, 2016
2012 Toyota Venza I leased a Venza from Shawn Longworth at Toyota Town. I really enjoy driving this vehicle and have had it 4 years without a single mechanical problem I leased a Venza from Shawn Longworth at Toyota Town. I really enjoy driving this vehicle and have had it 4 years without a single mechanical problem. Shawn has kept in touch throughout the 4 years and has been very helpful. More
by Karen H
Employees Worked With
September 26, 2016
Kind and helpful I came in with a very sore back, and when I asked for a chair Amanda gave me hers while we discussed the service plans. Good service with an extra do I came in with a very sore back, and when I asked for a chair Amanda gave me hers while we discussed the service plans. Good service with an extra dose of kindness. Thank you. More
by MaryBird
Employees Worked With
Amanda Krug
September 26, 2016
Superior customer service Really satisfied with Firis's service at Toyota town, he was extremely friendly, knowledgeable and helpful. He understood all the questions and concer Really satisfied with Firis's service at Toyota town, he was extremely friendly, knowledgeable and helpful. He understood all the questions and concerns I had and responded in a very professional manner. I would seriously recommend him to anyone. More
by Murtada
Employees Worked With
Firis Sharif
September 26, 2016
Car Servicing They were quick to get my car and and serviced and were very informative on how long it would take and what was done and what needed to be done. They were quick to get my car and and serviced and were very informative on how long it would take and what was done and what needed to be done. More
by SP
Employees Worked With
Amanda Krug
September 25, 2016
Sean O'Grady -an absolutely wonderful and honest rep! From the very moment we walked in the door, Sean was there to help us every step of the way. He was more concerned about us and matching our budget an From the very moment we walked in the door, Sean was there to help us every step of the way. He was more concerned about us and matching our budget and lifestyle demands than anything else. He was genuine and sincere in all of his dealings with us, in fact because I'm not technologically savvy, I still go and see him for help setting up many of the amazing features on my new toyota! He welcomes us with a smile, and you can see he is a polite, enthusiastic, and knowledgeable rep. Our second family car will definitely be from Sean! There was absolutely no pressure, and most importantly he was very patient as we were indecisive. Thank you so much Sean O'Grady!! More
by AJ
Employees Worked With
Sean O'Grady
September 24, 2016
Leased 2016 Toyota Rave 4 This was our first time leasing a new vehicle, we were greeted by Baz Afara, he showed as a 2016 Rave 4 model, let us take it out for a test ride. he This was our first time leasing a new vehicle, we were greeted by Baz Afara, he showed as a 2016 Rave 4 model, let us take it out for a test ride. he spent quality time with us explaining the difference between owning or leasing a vehicle, showing cost comparisons, leaving the decision to us. We opted for leasing. Baz and the financial advisor Janine went through all the items with us, even working past closing time to ensure customer satisfaction. At time of vehicle pickup, Baz showed us how everything works in the vehicle, when to make regular service appointments and answered any and all questions we had. Baz made us feel comfortable with being at Toyota. Paul & Sheree More
by Paul-Sheree
