ToyotaTown

Great service from beginning to end No complaints whatsoever from this dealer. Debb Crawford was an honest straightforward service manager. She told me exactly what to expect, what the No complaints whatsoever from this dealer. Debb Crawford was an honest straightforward service manager. She told me exactly what to expect, what the costs were going to be, and how long it was going to take. Is that cliche and expected? Sure, but it is still refreshing compared to a "leave it with us" attitude. The work took a little longer then expected, and I had to come by a 2nd day. Debb gave me ample warning about this, and the positive friendly attitude did not waver the 2nd day. More

Great service! I was in for an oil change and transmission fluid change. Firis showed and explained everything! He was excellent and very knowledgeable service advis I was in for an oil change and transmission fluid change. Firis showed and explained everything! He was excellent and very knowledgeable service advisor. Thank you so much! More

2010 RAV4 to 2018 Tacoma! I purchased my 2010 RAV4 Sport from a dealership in town. It had come off of a lease from ToyotaTown so I continued with servicing it at ToyotaTown. T I purchased my 2010 RAV4 Sport from a dealership in town. It had come off of a lease from ToyotaTown so I continued with servicing it at ToyotaTown. The staff have always been excellent. The prices and service I receive from ToyotaTown have always been top notch. My parents have always purchased Toyota vehicles and have always had great experience with the brand and dealership service. In Feb of this year I brought my RAV4 in for service and decided to explore some new vehicle options as the RAV4 was now 8 years old, just had a water pump replacement and needed more and more maintenance. My RAV4 was appraised by Lee and I was pleasantly surprised for the amount I was offered. The RAV4 had some cosmetic issues that needed repair and I was sure I was going to receive a low price. I had been researching Tacomas and decided this was the vehicle I was going to purchase. Baz was great in showing me the details and safety features of the 2018 Tacoma. The price was right where my husband and I were comfortable paying and Andre from Finance was very kind and helpful. The process to obtaining a new vehicle was painless! I had never purchased a new car before. I'm very happy with my experience at ToyotaTown and will continue to be a loyal customer for many years. More

Nice experience The service that I got from Justin was amazing. He has all the knowledge about Toyota line up in general and about the model I came to I particular . The service that I got from Justin was amazing. He has all the knowledge about Toyota line up in general and about the model I came to I particular . I really recommend him for all. More

Kevin was able to answer all all questions. He's friendly and I actually enjoyed buying a car. we love our new car, my husband finds exscuses to drive it. T was able to answer all all questions. He's friendly and I actually enjoyed buying a car. we love our new car, my husband finds exscuses to drive it. Thank you to all Steve and Connie Beal More

Replacing a sensor. Good service. Needed a fuel filter sensor replaced. Helena Vraber was my service advisor. She was pleasant and answered all my questions. Explaine Good service. Needed a fuel filter sensor replaced. Helena Vraber was my service advisor. She was pleasant and answered all my questions. Explained what needed to be done and gave me the price. I waited. The sensor was seized up in the car. Two hours later, at noon, Helena offered me a loaner Camry to use for the afternoon as there was no shuttle for two hours and they didn't know how long it would take. The 2 hour job ended up being 6 but I was only charged an extra half hour's labour. Very good service, going above and beyond. More

Great Pre-Owned 2015 Sienna Purchase Experience Shawn Longworth, Sales and Leasing Specialist, was friendly, knowledgeable, and helpful. We had been looking for a low km, pre-owned Sienna when we s Shawn Longworth, Sales and Leasing Specialist, was friendly, knowledgeable, and helpful. We had been looking for a low km, pre-owned Sienna when we saw the 2015 Sienna listed on Toyotatown's website. We drove over 100km's to Toyotatown where reception quickly introduced us to Shawn. Shawn put us at ease explaining Toyotatown's customer approach, and answered all of our questions. After we test drove the Sienna, he proficiently led us through the purchase process taking the time to explain the paperwork. A few days later, we came to pick up the Sienna and Shawn had everything ready for us. Thanks to Shawn for making this great purchase experience. More

Helpful Sales Staff My wife and I were in London on other business and had more time than we expected. We have been looking for a new SUV and dropped in to ToyotaTown wi My wife and I were in London on other business and had more time than we expected. We have been looking for a new SUV and dropped in to ToyotaTown without an appointment. Brian Williams took the time to discuss the features of the Highlander and gave us a test drive. We will definitely consider ToyotaTown for our purchase. More

The best lease specialist For over 15 years (ie 5-6 leased vehicles) I've dealt with Sylvia Donovan ... she is thorough, knowledgeable, and thoughtful. I would deal with no one For over 15 years (ie 5-6 leased vehicles) I've dealt with Sylvia Donovan ... she is thorough, knowledgeable, and thoughtful. I would deal with no one else. Plus Irish charm for free. Peter Auksi More

Amazing Had an amazing experience. Our sales person, Kevin Swan, was fantastic from start to finish. Made sure I loved what I was leasing and I was extremely Had an amazing experience. Our sales person, Kevin Swan, was fantastic from start to finish. Made sure I loved what I was leasing and I was extremely happy with everything. Very please with the Toyota town location. More