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ToyotaTown
London, ON
7,472 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,472 reviews
May 24, 2018
#3 scheduled service All was a good job well done. I think sticky brake pads and other parts like calipers may have been defective which should be under warranty All was a good job well done. I think sticky brake pads and other parts like calipers may have been defective which should be under warranty More
by #3 scheduled service
Employees Worked With
Firis Sharif
May 23, 2018
excellent service Sylvia Donovan looked after me very quickly . The sale of my car went easily and smoothly. Sylvia explained all the new options this car has very Sylvia Donovan looked after me very quickly . The sale of my car went easily and smoothly. Sylvia explained all the new options this car has very simply. Being my age this helps. I 'am very happy with this car.. My friend are impressed.. Thank you Sylvia . Ron Brearley More
by ronald
Employees Worked With
May 23, 2018
Love my RAV 4! Shawn was very friendly and knowledgeable about the product and features. His “no pressure” sales approach was truly appreciated. Overall a great expe Shawn was very friendly and knowledgeable about the product and features. His “no pressure” sales approach was truly appreciated. Overall a great experience! Thank you! More
by #lovemyrav4
May 23, 2018
Excellent and Professionals Service Jacob was our dealer when we came in and provided excellent service. He was very knowledgeable and went beyond to meet our needs. Thank you Jacob! Jacob was our dealer when we came in and provided excellent service. He was very knowledgeable and went beyond to meet our needs. Thank you Jacob! More
by Like2Drive5
Employees Worked With
Jacob Denis
May 23, 2018
Low pressure sales team We were in the market for a new vehicle and had finally decided on a Highlander as the vehicle of choice. We shopped around at the other Toyota deale We were in the market for a new vehicle and had finally decided on a Highlander as the vehicle of choice. We shopped around at the other Toyota dealerships in the city which were actually less than helpful and never returned our calls. The staff at Toyota Town were professional and willing to help, did not push any vehicle on us, did not use pressure sales tactics, and seemed to have our best interest in mind. Our sales man, Geordie, took time to allow us to test drive a used and a new Highlander. He explained all the options available in the vehicle but never did he pressure us into buying. The best parts of the entire purchasing experience: great salesman, no pressure sales, got the vehicle we wanted, the kids loved the complimentary chocolate milks, and of course the ringing of the Gong topped it all off. More
by JIM and NATALIE
May 22, 2018
knowledgeable and helpful I bought a Toyota Highlander Hybrid 2018 recently. Throughout the process, Jacob has been very helpful in explaining about the vehicle, the details of I bought a Toyota Highlander Hybrid 2018 recently. Throughout the process, Jacob has been very helpful in explaining about the vehicle, the details of the purchase process and the after sales follow up. He has demonstrated that he knows the car and he helps to answer all the questions. More
by lanyin
Employees Worked With
Jacob Denis
May 22, 2018
Customer rating Jacobs customer service was excellent. I would highly reccommend him to family and friends as he does anything to meet customer satisfaction. Very ple Jacobs customer service was excellent. I would highly reccommend him to family and friends as he does anything to meet customer satisfaction. Very pleased with my Toyota experience More
by Brandon44
Employees Worked With
Jacob Denis
May 22, 2018
great experience It was a pleasure to do business with Geordie Hock. He was very friendly, polite and explained and demonstrated the features of the Rav 4 very effecti It was a pleasure to do business with Geordie Hock. He was very friendly, polite and explained and demonstrated the features of the Rav 4 very effectively. I would highly recommend him and Toyotatown. Also Janine was very knowledgeable and friendly and explained the add on services very well. More
by Ravgirl
May 22, 2018
Excellent Experience Found our Sales agent, Brian Williams, to be attentive, informative and enthusiastic willing to go out of his way to please us. Excellent experience w Found our Sales agent, Brian Williams, to be attentive, informative and enthusiastic willing to go out of his way to please us. Excellent experience with this agent. More
by Tich2022
Employees Worked With
Nicole Levasseur, B B, Brian Williams
May 22, 2018
Baz Afara My wife and I met with Baz Afara, a Salesman at ToyotaTown, to review and discuss the used cars currently for sale. We were very impressed by his kno My wife and I met with Baz Afara, a Salesman at ToyotaTown, to review and discuss the used cars currently for sale. We were very impressed by his knowledge of the various models and his friendly approach in dealing with perspective clients. This then resulted in us purchasing a vehicle the same day! More
by MartinW
Employees Worked With
