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ToyotaTown

London, ON

4.8
7,473 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 7,473 reviews

November 23, 2018

Great Salesman Had a great greeting as I first walked in the showroom, I explained what I was looking for and how much I wanted to spend. Millad got me everything I More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millad Kaberi
Jan 24, 2019 -

ToyotaTown responded

Hi Kim, Thank you for the review.

November 23, 2018

Chad need to review how to speak to prospective customers I was very disappointed with Chad who I spoke to when I was inquiring about your 2014 Sienna recently for sale.. Chad was condescending and flipping More

by disappointed
Friendliness
Recommend Dealer
No
Employees Worked With
Chad Marques, Erin Power
Nov 23, 2018 -

ToyotaTown responded

Hi George, Thank you for the review and we apologize about your recent experience with us. We, at Toyotatown use extensive research market analysis before giving out a trade - in value. Our salesperson, offered you that price, keeping in mind that the vehicle in question was at 370,000 kms without ever seeing or driven it. We would never want to mislead a customer by providing them an inflated/deflated value, just to have them face disappointment when they come to the dealership. Nevertheless, we hope we can work together in the future to get you the deal and the car that you need.

November 22, 2018

Great service at Toyota town London Excellent experience for our first time at Toyota town, our sales person Justin Maki was very friendly and helpful ,we’re so impressed with all the se More

by Lovelynh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Levasseur, Justin Maki
Jan 24, 2019 -

ToyotaTown responded

Hi Lovelynh, Thank you for the review.

November 20, 2018

That was easy We were looking to replace our Venza. Gwen Jones. at ToyotaTown, met us with a smile and helped us through our decision. She was eager to fill our More

by Happy retiree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Komar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Moniz
Jan 24, 2019 -

ToyotaTown responded

Hi There, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new vehicle!

November 20, 2018

Great customer service. Love my new car! I recently purchased a new, Toyota Corolla 2019 SE. Ash was my sales rep and did a wonderful job of explaining all of my options. He also got me the b More

by Val McNic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Levasseur, Ash Syed
Jan 24, 2019 -

ToyotaTown responded

Hi Val, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new Corolla SE!

November 20, 2018

The service at Toyota was nothing but a great experience i found the people at Toyotatown were very professional and helpful with all my questions,,They always seem to go above and beyond,,Todd Servant handl More

by T.Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedram Ebrahimi
Jan 24, 2019 -

ToyotaTown responded

Hi T.J, Thank you for the review.

November 20, 2018

Purchase/Service I purchased my first vehicle in 2015, from Toyota. The service was exceptional which prompted me to stay with them. I recently traded in my 2015 Cor More

by Odette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Firis Sharif, Sean O'Grady
Jan 24, 2019 -

ToyotaTown responded

Hi Odette, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new Corolla!

November 19, 2018

Very happy with the service and my purchase My experience at the dealership was exelent, the staff was very professional, all my questions and inquiries were answered and I was able to find the More

by niko_aristi@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Marques
Jan 24, 2019 -

ToyotaTown responded

Hi Niko, Thank you for the review.

November 19, 2018

Service Even though the service department was busy, I was greatful that Amanda was able to ensure my vehicle was serviced quickly as I had an enexpected appo More

by Louise
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Jan 24, 2019 -

ToyotaTown responded

Hi Louise, Thank you for the review.

November 18, 2018

Sean O'Grady enjoys a good challenge! I have to admit I was not a nice or polite customer when I showed up at ToyotaTown I had dealt with to many pushy,rude salesman and I was at the end o More

by Jennifer Beer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean O'Grady
Jan 24, 2019 -

ToyotaTown responded

Hi Jennifer, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new vehicle!

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