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ToyotaTown
London, ON
6,716 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,716 reviews
September 26, 2018
Outstanding as always A big thank you to Jason DeFelice for an outstanding customer service. Jason welcomed me with his usual smile and took the time to explain the service A big thank you to Jason DeFelice for an outstanding customer service. Jason welcomed me with his usual smile and took the time to explain the service needed for my vehicle. Thank you Jason and thank you ToyotaTown for employing capable staff such Jason DeFelice. Also thank you to shuttle driver Gord for his service today . More
by nosseili
Employees Worked With
Helpful September 26, 2018
Thanks once again! Many thanks to Ash and Shawn for making my move to a second RAV4 a seamless experience. Cheers! I highly recommend this dealership and will be back! Many thanks to Ash and Shawn for making my move to a second RAV4 a seamless experience. Cheers! I highly recommend this dealership and will be back! More
by Rav4Me
September 26, 2018
great experience My wife and I were in the market for a new RAV4. Stopped in at ToyotaTown. Georgie was the sales rep we dealt with. He was very knowledge in explainin My wife and I were in the market for a new RAV4. Stopped in at ToyotaTown. Georgie was the sales rep we dealt with. He was very knowledge in explaining the 2818 RAV4 Hybrid. He took us out for a test drive and explained in great detail all the safety features that are on the 2018 RAV4"s. He was very easy to talk to. Followed through with e-mails about the price of a new RAV4. Enjoyed our experience More
by johnjane
Employees Worked With
September 25, 2018
Very positive representation We visited Toyota Town to look for a new vehicle. The sales Representative Justin Maki took the time to understand what we were looking for and what We visited Toyota Town to look for a new vehicle. The sales Representative Justin Maki took the time to understand what we were looking for and what our needs were. Even though we told him up front we were not planning to buy that day or even that month. We were only looking for information, options and prices. We did not at any time feel pressure to buy before we had done all our research. Justin took the time to find the correct vehicle that would be a good fit for us. He also thoroughly answered all our questions and concerns. He provided information useful to us and options that we hadn't even considered to help with search for the correct vehicle. I can honestly say our visit was one of the most relaxed, positive and informative experiences we have had. A very welcome change from the high pressure sales tactics some dealers utilize. A nice bonus was the manager came to meet us to offer any assistance she could, to help with our decision. This really told us they have a great care for thier clients. We will definitely be returning to Toyota to see Justin in the future when we are ready to buy. More
by Jeff
September 25, 2018
Consistently outstanding service I have a 2012 Tundra with 318,000 kms that runs like a Swiss clock thanks to Todd. His service expertise keeps my truck running like new with regular I have a 2012 Tundra with 318,000 kms that runs like a Swiss clock thanks to Todd. His service expertise keeps my truck running like new with regular oil changes and timely preventative service reminders. I will never go to anyone else. More
by NOD
September 25, 2018
Another Fabulous Experience!!! On August 28, 2018 I went to Toyotatown to have an inspection done! Todd Servant, the Service advisor, was absolutely excellent! The appointment was d On August 28, 2018 I went to Toyotatown to have an inspection done! Todd Servant, the Service advisor, was absolutely excellent! The appointment was done on time with all of my questions answered and all of the inspection points covered perfectly! I always go to Toyotatown for my service and will not go anywhere else as long as Todd Servant is there to make sure all goes well! More
by Robbin
Employees Worked With
September 25, 2018
Great Service I have been dealing with Robert for several years. I find him very friendly and knowledgeable. He deals with all my questions and explains what need I have been dealing with Robert for several years. I find him very friendly and knowledgeable. He deals with all my questions and explains what needs to be done. More
by RAVtogo
Employees Worked With
Robert Dako
September 25, 2018
Great service! Toyota Tim was excellent. Went in with a vague idea of what I wanted and Tim was able to bring that idea to complete fruition. All options were presen Toyota Tim was excellent. Went in with a vague idea of what I wanted and Tim was able to bring that idea to complete fruition. All options were presented to me and not pressured on any kind of decision. Completely recommend both Toyota Tim and ToyotaTown! More
by Tundra2018
Employees Worked With
Toyota Tim, Lilliana Samarelli
September 25, 2018
Pedram awesome! Other staff rude Pedram was great and helpful. But we took a car out for a drive. When we went to park one of the other employees (driving in the lot like a nut) swo Pedram was great and helpful. But we took a car out for a drive. When we went to park one of the other employees (driving in the lot like a nut) swore at us. Then the same guy closed the door in our face as we were walking back in. Very rude!! More
by Carbuyer
Employees Worked With
Pedram Ebrahimi
September 24, 2018
Excellent Customer Service Helena was friendly, knowledgeable, and thorough signing me in when I arrived for oil change service on my vehicle. I appreciated her excellent custom Helena was friendly, knowledgeable, and thorough signing me in when I arrived for oil change service on my vehicle. I appreciated her excellent customer service. Thank you Helena! More
by Romia19
Employees Worked With
Helena Vrabec
