Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,554 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,554 reviews
July 29, 2019
Above and Beyond service It does cost a bit more to have my car serviced at the dealer, but it's worth it when you receive courteous, efficient service. Amanda Krug went the It does cost a bit more to have my car serviced at the dealer, but it's worth it when you receive courteous, efficient service. Amanda Krug went the extra mile to make sure my experience was positive! I appreciate her kindness and attention. More
by Billie70
Employees Worked With
Amanda Krug
July 28, 2019
Very Friendly! I came in for an airbag recall and was greeted immediately by Firis. He was very friendly and explained the check in process to me as I have never be I came in for an airbag recall and was greeted immediately by Firis. He was very friendly and explained the check in process to me as I have never be to this dealership before. The recall was done alot quicker than anticipated and i got a free carwash! Great service and very friendly service advisor! Thank you! More
by Corollaman123
Employees Worked With
Firis Sharif
July 28, 2019
Ken Yates recommended I bought a Toyota Yaris 2015 from ken back in December 2018. He is an absolutely knowledgeable and smart dealer. Gave me what I exactly wanted. Nothin I bought a Toyota Yaris 2015 from ken back in December 2018. He is an absolutely knowledgeable and smart dealer. Gave me what I exactly wanted. Nothing more, nothing less. He doesn't try to oversell you what you don't want. Definitely recommended. More
by Anonymous
Employees Worked With
July 28, 2019
Excellent Service!! Geordie, Brian and Nicole did an excellent job from start to finish getting me the car I wanted from production to the dealer. Beautiful car with a mo Geordie, Brian and Nicole did an excellent job from start to finish getting me the car I wanted from production to the dealer. Beautiful car with a modern sleek look. Very exciting to drive as well. Geordie was very helpful setting up my phone and teaching me the new features and always asking if I understood. I would highly recommend Geordie and the dealership and the brand. More
by Tony B
July 28, 2019
No pressure and up-front We came to Toyotatown hoping to find a replacement for a total-loss vehicle just ahead of a weekend baseball tournament out of town. Geordie was know We came to Toyotatown hoping to find a replacement for a total-loss vehicle just ahead of a weekend baseball tournament out of town. Geordie was knowledgeable, even about some of the other vehicles we were considering. Even comparing against dealers just over the border in the US, Toyotatown came out ahead in price. More
by chris453
Employees Worked With
July 28, 2019
Articulate correct informative young man... Brain Williams Brian was a very astute young gentleman who had answers for all my questions and and then some. He was friendly had great customer service and very we Brian was a very astute young gentleman who had answers for all my questions and and then some. He was friendly had great customer service and very well spoken. More
by jiff 2
July 27, 2019
Thanks Shawn! Thanks to Shawn for helping me out with my first car purchase. Shawn made sure I was well taken care of. Good hours of operation so I could up the car Thanks to Shawn for helping me out with my first car purchase. Shawn made sure I was well taken care of. Good hours of operation so I could up the car later on at night. Overall great experience More
by Jordan G
July 27, 2019
Great experience This is a very busy dealership but they never make you feel rushed or like they don’t have time for you. When I arrived I did have to ask reception to This is a very busy dealership but they never make you feel rushed or like they don’t have time for you. When I arrived I did have to ask reception to find me a salesperson but once I had someone (Justin Maki) to help me it was smooth sailing. I was very happy with the overall experience and would recommend anyone check out Toyota Town in London if you’re in the market for a new or used car. More
by lola455
Employees Worked With
Millad Kaberi, Andre de Coning, Justin Maki
July 27, 2019
Kind Hearted Worker Gwen Jones, was an amazing helper. She met the needs that we wanted not only for the car but for customer service. We appreciated her kindness and Gwen Jones, was an amazing helper. She met the needs that we wanted not only for the car but for customer service. We appreciated her kindness and hardworking actions that she provided for us. 10/10 recommend to see her for support on your next purchase at ToyotaTown. More
by SSands
Employees Worked With
July 26, 2019
Great service at Toyotatown, Helena was super helpful at updating me on the status of my vehicle. I was in and out within the time promised. at Toyotatown, Helena was super helpful at updating me on the status of my vehicle. I was in and out within the time promised. More
by Rvb
Employees Worked With
Helena Vrabec
