ToyotaTown

Service Rob Dako is an excellent Service Advisor. Explanations are always thorough and in layperson terms. You are never left wondering want is going on. Th Rob Dako is an excellent Service Advisor. Explanations are always thorough and in layperson terms. You are never left wondering want is going on. Thank you. More

Great Dealership, outstanding sale service by Justin Maki I have been coming to Toyota-Town to buy new cars for 25 years, the sale services were always superior, so I kept coming to this dealership regardless I have been coming to Toyota-Town to buy new cars for 25 years, the sale services were always superior, so I kept coming to this dealership regardless of other Toyota dealerships being closer to my place. I was able to get a good deal every time and I was always treated with a great attitude, customer attention, courtesy, and respect. Justin was exceptional, he amazed me, that being so young, he was so good at his job, so professional, so customer oriented. I bought the new CH-R and however, I knew what I wanted and I was familiar with the car I selected, he managed to explain, highlight all advantages and recommend the options. I was also able to finalize a good deal this time. Thank you Justin, thank you Toyota-Town. Dariusz More

I'm happy. Geordie and Gwen were very courteous and helpful. the atmosphere was friendly. I did not feel that I was being bullied or pressured. Good experience! Geordie and Gwen were very courteous and helpful. the atmosphere was friendly. I did not feel that I was being bullied or pressured. Good experience! I"M HAPPY1 More

Great experience, first time buyer This was my first experience buying a new car. Sylvia spent a lot of time with me discussing several models and options packages available. I never fe This was my first experience buying a new car. Sylvia spent a lot of time with me discussing several models and options packages available. I never felt pressure to make a decision. Felt very comfortable with all employees I talked to in showroom. Would easily recommend Sylvia and Toyotatown to anyone interested in a car purchase. My financing was handled by Janine Feenstra. Janine did a great job explaining financial agreement and warranty. I didn't feel pressure to upgrade or add extras. That really made me feel good about my purchase. More

Gwen (Toyota Town) went above and beyond My husband and I were considering purchasing a 'new' RAV4 since we love ours so decided to check out Toyota Town in London. (we live in Sarnia). So My husband and I were considering purchasing a 'new' RAV4 since we love ours so decided to check out Toyota Town in London. (we live in Sarnia). So a week ago we drove to London and got to meet Gwen, and very friendly, knowledgeable person. She took her time with us, explained things, crunched some numbers and let us take a couple RAVs out for test drives. I would definitely recommend anyone in need of a new OR used vehicle to contact Gwen. Her friendly, non-pushy attitude makes the difference. Laurie More

Great experience meeting with Gwen Gwen is the best sale rep I have ever met; super nice, welcoming, honest, and informative. She did her best to help us. Extremely happy! Vahid Gwen is the best sale rep I have ever met; super nice, welcoming, honest, and informative. She did her best to help us. Extremely happy! Vahid More

Service of my Suzuki Vehicle Although my vehicle is not Toyota, thorough inspection was carried out and valuable professional advice was given to me. Staff members of this dealer Although my vehicle is not Toyota, thorough inspection was carried out and valuable professional advice was given to me. Staff members of this dealership are friendly and helpful. The adviser (MJ) who served me was friendly, helpful and knowledgeable. I trust this dealership More

Right amount of Attentiveness From point I drove my vehicle in the service doors she attended well to my concerns about my vehicle. I had to wait quite a while inside to have the From point I drove my vehicle in the service doors she attended well to my concerns about my vehicle. I had to wait quite a while inside to have the techs evaluate a second problem and Helena kept me in the loop about recommended plans going forward. I'd give high compliments to the shuttle drivers as well. All very courteous and professional. Shelagh More

First Car Purchase - Fantastic Experience Test Drive To Sale I recently bought a 2017 Toyota Tacoma through Suzanne at Toyota Town London. My appointment was set up without any hiccups, and they were very accomm I recently bought a 2017 Toyota Tacoma through Suzanne at Toyota Town London. My appointment was set up without any hiccups, and they were very accommodating with my schedule. The car was very clean for my test drive, and Suzanne showed me the truck features in a very thorough way. I purchased the vehicle that same day, and she made the entire process hassle free - I did not feel any pressure or obligation, which was very nice. Janine in finance went through all the details of the sale and warranties smoothly and was very patient. Because I live in Toronto, I took the train in to pick up my truck. Suzanne even offered me a ride from the station. The truck was immaculate on arrival, and Suzanne made sure everything was up to snuff inside and out, and that I was totally satisfied. Thank you everyone, especially Suzanne at Toyota Town :) More

SO FRIENDLY The staff works well together and Susanne, Ovi, Rita and all else involved made my experience pleasant. From test drive to picking up my vehicle, The staff works well together and Susanne, Ovi, Rita and all else involved made my experience pleasant. From test drive to picking up my vehicle, i felt comfortable. Any questions i had were answered. I LOVE MY NEW RAV 4 More