ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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very comfortable experience I had a very pleasant experience yesterday with Helena. The way she explained the new techs happening at the service centre was clear, and soft (makin I had a very pleasant experience yesterday with Helena. The way she explained the new techs happening at the service centre was clear, and soft (making me feel she is very considerate). I also made the purchase for the filters of the car. More
Check Engine oxygen sensor repair first time at a dealership As my first time into a dealership for a repair with frusterations of having my car worked on elsewhere with little to show and lots of money spent Am As my first time into a dealership for a repair with frusterations of having my car worked on elsewhere with little to show and lots of money spent Amanda made my visit as painless as possible. Prior to my appointment she preordered parts needed for active recalls on my car. That step and initiative for customer care saved me another trip back. Thank you! Going to a dealership gave me anxiety with the notion of in going to be charged a lot. This didn't happen! Amanada made sure I knew all of my options for service along with other things that will be coming up in the future. I truly felt she had my best interests in mind and set forth in her actions. I can not thank Amanda enough for her great service while making me feel at ease. I will be back for all my future car needs. Relief to have somewhere you trust to take your car! Thanks again! More
Excellent work with the Japanese gentlemen As a company vehicle to be used by Japanese speaking members, Justin did an excellent job being prepared with his explanation of all the bells and whi As a company vehicle to be used by Japanese speaking members, Justin did an excellent job being prepared with his explanation of all the bells and whistles on the vehicle and offered to assist when he requires personalized Customer service in Japanese any time this gentleman requires assistance. Thank You Justin for taking the time to speak to them and making them feel Comfortable driving the new RAV4 More
Always a pleasure Fast & friendly service is always the expectation and ToyotaTown follows through with that every time! Robert had my truck in and out on time, as prom Fast & friendly service is always the expectation and ToyotaTown follows through with that every time! Robert had my truck in and out on time, as promised. Keep up the good work. More
A positive experience Gwen Jones was amazing. All our questions were answered & Gwen went above and beyond to make the purchase of our Camry a very positive experience! Gwen Jones was amazing. All our questions were answered & Gwen went above and beyond to make the purchase of our Camry a very positive experience! More
Emergency service Battery died overnight and turned out to be defective. Replacement battery and labour was covered under warranty. Everything completed in under eight Battery died overnight and turned out to be defective. Replacement battery and labour was covered under warranty. Everything completed in under eight hours, including complimentary shuttle service. Todd (in Service) was professional, consistent with information and follow-through. Have been a customer of this dealership for over a decade; would highly recommend for sales and service. More
Car purchase We test drove two vehicles, both were ready when we arrive at the dealership, we had made an appointment so no wait times for a sales person. Discusse We test drove two vehicles, both were ready when we arrive at the dealership, we had made an appointment so no wait times for a sales person. Discussed both vehicles with sales person who was knowledgeable about the products and features. We decided on a car, made an offer, arranged a pick up date, the transaction was seamless and pleasurable. Third purchase from this dealership, second purchase from Toyota Tim :-) More
Service Department My vehicle has only been serviced by ToyotaTown.. Pricing is very competitive, all repairs and regular maintenance have always been carried to my com My vehicle has only been serviced by ToyotaTown.. Pricing is very competitive, all repairs and regular maintenance have always been carried to my complete satisfaction. Service staff are friendly, accommodating, very knowledgeable and have always kept me informed throughout the service process as to necessary repairs and costs , More
Regular Service Quoted seat heater labour repair too expensive and no alternative method offered. Seat heater by factory doesn't seem standard based on location of s Quoted seat heater labour repair too expensive and no alternative method offered. Seat heater by factory doesn't seem standard based on location of switch. But overall regular service consistent and minor body repairs good. More
Regular Oil Change Jason was polite, knowledgeable, quick to answer any questions I had. Good sense of humour. Quoted me a time for service, was actually about 15 min Jason was polite, knowledgeable, quick to answer any questions I had. Good sense of humour. Quoted me a time for service, was actually about 15 minutes quicker than that. Jason was a pleasure to deal with, I'd be very happy if he were the person I dealt with on each visit. Tom More