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ToyotaTown
London, ON
6,720 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,720 reviews
January 20, 2019
Great service as always. I always get great customer service from Rob. I brought my car in for a repair and he noticed it was due for an oil change as well. He was able to get I always get great customer service from Rob. I brought my car in for a repair and he noticed it was due for an oil change as well. He was able to get my car in for both on the same day which was great for me as I drive across town to bring my car in. More
by ChristinaC
Employees Worked With
Robert Dako
Helpful January 20, 2019
Great service The staff was helpful and very friendly! I always have a great experience at Toyota Town! Thank you Todd for all of your help, you are an expert! The staff was helpful and very friendly! I always have a great experience at Toyota Town! Thank you Todd for all of your help, you are an expert! More
by Cmt8621
Employees Worked With
January 19, 2019
Excellent customer service Sean went above and beyond to make sure I purchased the Toyota Corolla was most comfortable with. He gave me suggestion and his advice, but was in no Sean went above and beyond to make sure I purchased the Toyota Corolla was most comfortable with. He gave me suggestion and his advice, but was in no way pushy what so ever. After I decided on a Toyota Corolla the process was absolutely painless. So quick and professional, I felt like family by the end of the whole process! I would recommend Sean O’Grady to anyone who is looking for any Toyota vehicle. More
by mytoyotacorolla2019
Employees Worked With
Sean O'Grady
January 19, 2019
No complaints Was in for a basic repair and the job was done quickly/professionally. Friendly customer service from Helena, safe and pleasant drive with shuttle dri Was in for a basic repair and the job was done quickly/professionally. Friendly customer service from Helena, safe and pleasant drive with shuttle driver Rich. More
by wd123
Employees Worked With
Rich (shuttle car driver), Helena Vrabec
January 18, 2019
There’s a reason why ToyotaTown is the best in Canada There’s a reason why Toyotatown is the best dealership in Canada. I’ve been taking my truck to Toyota for over 10 years now. Rob Dako has been phenome There’s a reason why Toyotatown is the best dealership in Canada. I’ve been taking my truck to Toyota for over 10 years now. Rob Dako has been phenomenal over the years... extremely knowledgeable straight shooter. Toyota town you’ve done a great job with your employees please please keep up the good work especially in this day and age... Rob thank you for your service on my truck as usual unprecedented customer service! Your awesome! More
by Frank the Italian guy!
Employees Worked With
Robert Dako
January 18, 2019
Great and helpful dealership Toyota town has always been great to me. The service advisor Helena has always been great and very helpful every time I am in for service. I would hig Toyota town has always been great to me. The service advisor Helena has always been great and very helpful every time I am in for service. I would highly recommend her as my go to service advisor. More
by mduplan
Employees Worked With
Helena Vrabec, Helena Vrabec
January 17, 2019
Fast, thorough and friendly Amanda Krug was an amazing Service Advisor. She knew I was new to the area and to ToyotaTown so she spent extra time with me showing me the ins and o Amanda Krug was an amazing Service Advisor. She knew I was new to the area and to ToyotaTown so she spent extra time with me showing me the ins and outs of bringing the truck in for service. Amanda explained why the oil change would take a bit of extra time (an additional panel to be removed...who knew?!) and then proceeded to show me my very dirty air filters - engine AND cabin...(again, who knew!) and recommended replacement which was done for part cost only - very nice. ToyotaTown also discovered a leaky coolant hose and has set me up to get it fixed. Very happy with today's service and will know exactly what to expect when I come back in next week. I also need to mention that the waiting room is really a lounge area - very comfie couches where I sat and read my book while they worked on my truck. I am a happy lady! More
by ginnygirl123
Employees Worked With
Amanda Krug
January 17, 2019
Justin time to make my LE a reality! Justin is a low pressure, well informed employee. He takes the time to learn about what you want in a vehicle, and finds you the wheels to match! Justin is a low pressure, well informed employee. He takes the time to learn about what you want in a vehicle, and finds you the wheels to match! More
by Toytoy4me
Employees Worked With
Justin Maki
January 17, 2019
Happy first car buyer! Gwen Jones was amazing, friendly and very helpful. Her Knowledge about the products are excellent. I highly recommend Toyota-Town dealership. Loo Gwen Jones was amazing, friendly and very helpful. Her Knowledge about the products are excellent. I highly recommend Toyota-Town dealership. Look for Gwen Jones. More
by Antonia
Employees Worked With
January 16, 2019
Great Service Advisor. Amanda Krug was very timely and professional, this is why I chose Ken Yates and ToyotaTown for my last 5 vehicles. I hate to say it, but if they don't Amanda Krug was very timely and professional, this is why I chose Ken Yates and ToyotaTown for my last 5 vehicles. I hate to say it, but if they don't come out with a replacement for the Venza, I will be looking at other brands. More
by D. Bethune
