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ToyotaTown
London, ON
6,801 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,801 reviews
February 22, 2019
Rav 4 XLE Premium Shawn was always helpful and answering every question with kindness and passion for his Job and Toyota in general . He worked with me to get a price Shawn was always helpful and answering every question with kindness and passion for his Job and Toyota in general . He worked with me to get a price that worked for me with all I wanted on a vehicle. This was a big purchase, with all the informative feedback this was an easy decision with the expert help from Shawn. More
by K1Tkat
Helpful February 22, 2019
Good information and advice re Lease of 2018 Limited hybred Sylvia Donovan the lease manager Very professional and fully informed on the product. No pressure just willing to give information to help make a info Sylvia Donovan the lease manager Very professional and fully informed on the product. No pressure just willing to give information to help make a informed decision. The Best in 50 yrs. of leasing Cars and Trucks. Thankyou, Howard W Keep CEO International Technology Capital Funding Corp. More
by howard w keep
Employees Worked With
February 22, 2019
Great experience I had great experience in Toyota Town. I purchased RAV4 2018. Closed deal on exactly what I was looking for on time as promised. Time window was off I had great experience in Toyota Town. I purchased RAV4 2018. Closed deal on exactly what I was looking for on time as promised. Time window was offered for evaluation with no pressure. Since then the communication and coordination of service calls has been excellent with clear and courteous follow-ups. Sales Professional: Sylvia Donovan More
by BobbyK555
Employees Worked With
February 21, 2019
recall for software update and lease-end discussion Good timely service. Also discussed with David options re: upcoming end of lease. Considering either buying my car outright or leasing a 2019 SE. Some Good timely service. Also discussed with David options re: upcoming end of lease. Considering either buying my car outright or leasing a 2019 SE. Somewhat disappointed with the monthly payment on a new lease considering the low mileage and like new condition of the 2015. My son accompanied me on this visit - we were both impressed with David's presentation. More
by mlb
Employees Worked With
Peter Engelmanas, David High
February 21, 2019
Toyota Canada and ToyotaTown London Are Amazing! It was deemed that the frame on my 2005 Toyota Tacoma was defective by ToyotaTown. With the help of Jason, a customer Service Rep, a new frame was ord It was deemed that the frame on my 2005 Toyota Tacoma was defective by ToyotaTown. With the help of Jason, a customer Service Rep, a new frame was ordered and a few months later ToyotaTown replaced it ... at their expense! I took my truck in on Monday and it was ready by the end of the week. Hats off to all those involved as it was a very positive experience. Thank you ToyotaTown & Toyota Canada! This experience will have me praising and buying Toyota/Lexus products for the rest of my life :-) More
by pj
Employees Worked With
Other Employees :
Ed and the Parts Manager and the guys who worked on my truck
February 21, 2019
Quick deal. As per my preference. On Time delivery and good Went to dealership as a referral and was pleased with how the deal went and everyone i spoke to or dealtwith was preffesional but personal also. Sean Went to dealership as a referral and was pleased with how the deal went and everyone i spoke to or dealtwith was preffesional but personal also. Sean took care of everything he could do on my behalf. Worked hard to ensure on time delivery even though it was a terrible snow storm that day and all schools were cancelled etc. Will easily and happily send people toyota towns way for a vehicle or service. More
by Mpfeff
February 21, 2019
Excellent service! I am a returning customer. The service I received from my salesperson Gwen Jones, from 8 years ago to my new purchase now is excellent. She knows her I am a returning customer. The service I received from my salesperson Gwen Jones, from 8 years ago to my new purchase now is excellent. She knows her product, and understands my needs. Thank you Gwen for your patience with my many questions. And guidance with my new Prius Prime. The service department over the years of servicing my “old” Prius has always been excellent. More
by Coby
February 21, 2019
Wonderful experience buying my RAV 4 I had a wonderful experience buying my 2019 RAV 4 from Toyota Town in London. My Rav 4 was ready and all the work that was promised was complete the s I had a wonderful experience buying my 2019 RAV 4 from Toyota Town in London. My Rav 4 was ready and all the work that was promised was complete the sales man Geordie sat with us to make sure we knew all the features of the new RAV. It is a wonderful experience. More
by Apitman1
February 20, 2019
Excellent Awesome experience and had great time. It was a fun experience and i got the help i needed. Nate was a great crazy fun guy to work with. Awesome experience and had great time. It was a fun experience and i got the help i needed. Nate was a great crazy fun guy to work with. More
by Utsav
February 18, 2019
Fantastic Service Geordie Hock was outstanding in serving and helping us with buying our new RAV4 . He was very knowledgable in all the features of the car which was r Geordie Hock was outstanding in serving and helping us with buying our new RAV4 . He was very knowledgable in all the features of the car which was really impressive. We were very satisfied with the trade value that was offered for our vehicle as well. The transaction went very smoothly. Overall we are very pleased with Toyota Town and enjoy our new Rav4 very much. More
by Captainron
