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ToyotaTown
London, ON
7,273 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,273 reviews
September 15, 2019
Very satisfying and pleasant. Gwen Jones, who I have dealt with twice previously, was extremely knowledgeable of the vehicle I was interested in buying. Her friendly and professi Gwen Jones, who I have dealt with twice previously, was extremely knowledgeable of the vehicle I was interested in buying. Her friendly and professional manner was very much appreciated. She was very thorough with all the purchase details. More
by John
September 15, 2019
Service Team Another job well done. This is the best service one could have. Todd’s experienced and knowledge is hard to find. His ability to help You with any c Another job well done. This is the best service one could have. Todd’s experienced and knowledge is hard to find. His ability to help You with any car problems, unparalleled. Thanks Paul S. More
by Paul S.
September 14, 2019
A good time Nice friendly staff, quick service. Always have this experience at Toyota Town. Would highly recommend this dealership to any of my friends or family Nice friendly staff, quick service. Always have this experience at Toyota Town. Would highly recommend this dealership to any of my friends or family anytime. More
by SamIAm
Employees Worked With
Helena Vrabec
September 14, 2019
Knowledgeable and friendly Sylvia was very knowledgeable and pleasant to deal with didn’t try to oversell me . She knew what I wanted and the price I wanted to spend. I would co Sylvia was very knowledgeable and pleasant to deal with didn’t try to oversell me . She knew what I wanted and the price I wanted to spend. I would come back to her again and again More
by Frick 58
September 13, 2019
Satisfaction garenteed I have dealt with Toyota Town in London On for over 20yrs and would reconmend them to anyone. Sylvia Donovan in sales is a pleasure to deal with an he I have dealt with Toyota Town in London On for over 20yrs and would reconmend them to anyone. Sylvia Donovan in sales is a pleasure to deal with an her knowledge of your poducts and procedures make purchasing a vehicle very enjoyable. Dealing with Sylvia Donovan to obtain my many vehicles over the years for myself and my wife has now led to our daughter obtaining her cars with the expert help of Sylvia and Toyota Town. Thanks again SYLVIA DONOVAN More
by Man with Carolla
September 13, 2019
Jason D rocks I would like to say that Jason is a shining star in this dealership. He is one of two of my goto guys in this dealership. He is efficient, focused, an I would like to say that Jason is a shining star in this dealership. He is one of two of my goto guys in this dealership. He is efficient, focused, and customer serviced. Not only that he backs up all his recommendations for additional service with facts. He doesn’t recommend unnecessary work just because the service schedule says too. Its NOT a one size fits all mentality, we all drive differently, so service is customized to ones needs. Its a trait I truly appreciate as it shows integrity, honestly, and quite frankly saves me money. If it wasnt for him I probably wouldnt own a vehicle and just would take the bus! Well I exaggerate that last point, however I believe you get what I’m saying . Thank you Jason, I appreciate all that you do! More
by Robert Atkinson
Employees Worked With
September 13, 2019
"Superior service" Firis Sharif was very professional, with excellent customer service and great communication skills. The whole process was smooth and on time. He was Firis Sharif was very professional, with excellent customer service and great communication skills. The whole process was smooth and on time. He was very clear, polite and punctual. He goes an extra mile to provide customers with a superior service. I encourage your management to continue to find staff with these qualities to set an example of the superiority of Toyota Town’s services and Toyota In general. More
by Milad A. Hadi
Employees Worked With
Firis Sharif
September 13, 2019
2019 Toyota C-HR Gwen was very informative and went over all our questions. She went through all the controls, which was important since it's such a leap from the Matr Gwen was very informative and went over all our questions. She went through all the controls, which was important since it's such a leap from the Matrix. She was very nice and friendly. Thank you Gwen! More
by LSchnella
Employees Worked With
September 13, 2019
Super Friendly Service Helena Vrabec was very welcoming and thorough throughout my time at Toyotatown. She gladly double checked on questions that I asked and made sure that Helena Vrabec was very welcoming and thorough throughout my time at Toyotatown. She gladly double checked on questions that I asked and made sure that what was completed was necessary and timely. More
by Janet
Employees Worked With
Helena Vrabec
September 13, 2019
Best experience for a first time purchaser Geordie was amazing. Very friendly, welcoming and immediately made us feel comfortable with the first purchase of our new car. He was informative and Geordie was amazing. Very friendly, welcoming and immediately made us feel comfortable with the first purchase of our new car. He was informative and made everything seem less and effortless. he answered every question we had and really took the time to make sure that we were confident with our lease. More
by Leah Laframboise
Employees Worked With
