ToyotaTown

Beyond our hopes Upon arrival we asked at the welcome desk for an older, experienced associate to meet with us. Soon, Gwen came to meet us, and instantly we both felt Upon arrival we asked at the welcome desk for an older, experienced associate to meet with us. Soon, Gwen came to meet us, and instantly we both felt a sense of trust and friendship to and from her. She was calm, a good listener, paid attention to what is important to us, considerate, and a straight shooter. She allowed us to move at our speed rather than hers, and is gifted in demonstrating respect. She offered her opinions along the way, and did not push. The ease we felt allowed us to reach for a higher price version of RAV4. Even though we came in to see the Corolla, we did not feel any pressure to test drive the RAV4 We expect to work out the best financial plan, and purchase as soon as the vehicle arrives.. Paul and Michelle More

Tire Change This service was merely a tire change from summer tires to winter tires. Took about an hour and 20 minutes. Found out that in addition to the tire c This service was merely a tire change from summer tires to winter tires. Took about an hour and 20 minutes. Found out that in addition to the tire change, they had washed the car also. I don't usually opt for the free car wash due to the extra time that it takes, however, it was a pleasant surprise this time. More

We have purchased 3 vehicles from Gwen Jones. Wouldn’t think of going to anyone else. Love the cars and love the sales and service! think of going to anyone else. Love the cars and love the sales and service! More

Todd was incredible. He completed a full service on my vehicle, contacted me immediately if anything needed to be done, and his team's detailing was extremely well done. My car looks brand new! I asked a vehicle, contacted me immediately if anything needed to be done, and his team's detailing was extremely well done. My car looks brand new! I asked a lot to be done in a short amount of time but he had it all done on time with high quality. He also reminded me of the value pack I purchased as well as the extended warranty, which was very helpful. I will definitely be back! Thank you for the great service! More

This was my 2nd car bought from Shaun. He was on the ball, and absolutely hilarious. He made my wife and I very comfortable with our purchase. We love our new Camry. I will definitely keep coming back t ball, and absolutely hilarious. He made my wife and I very comfortable with our purchase. We love our new Camry. I will definitely keep coming back to Toyota Town London for all my vehicle purchases if Shaun is the sales man. Thank you for all the help. More

I was very pleased with the work and customer service Toyota town presented. Very well managed and very well done work. Want to thank Jason and the team. Toyota town presented. Very well managed and very well done work. Want to thank Jason and the team. More

I'll be back! That's me, not Arnold, speaking. Having dealt with Toyota Town exclusively for both sales and service since 2005, I can say without hesitation that th That's me, not Arnold, speaking. Having dealt with Toyota Town exclusively for both sales and service since 2005, I can say without hesitation that this is a most knowledgeable, thorough and hardworking dealership. Every employee I meet there reflects this corporate philosophy. My service representative, Rob Dako, is very patient in answering my questions and is quite confident that the technicians surrounding him will offer first-class results. Of course I'll be back! More

Amazing customer service. They were great to get my vehicle in quickly and repair it cost effectively. Above and beyond for thinking of ways to save me $400 off the quoted price ! The hardest part of vehicle in quickly and repair it cost effectively. Above and beyond for thinking of ways to save me $400 off the quoted price ! The hardest part of using Toyotatown is that they are so busy. But that’s only because so many people know the quality of the work done here. Great job yet again ! More

Shawn was very helpful in an unusual circumstance. Shawn pulled out all the stops to get me the best deal possible. Thanks Shawn for all your help! pulled out all the stops to get me the best deal possible. Thanks Shawn for all your help! More

We recently purchased a Sienna from Ken Yates. We have worked with Ken in the past for our current lease so when we were looking to purchase our next vehicle we contacted him first. He did a great job fin worked with Ken in the past for our current lease so when we were looking to purchase our next vehicle we contacted him first. He did a great job finding us exactly what we were looking for and made the process as quick as possible for us. He helped me entertain my young twins while my spouse test drove the van. And he even came in early so I could pick up the van at a convenient time for myself. Thanks Ken! We love our van! More