ToyotaTown

Excellent Service. Service was fast, friendly and professional. I was kept up to date on all work being done to my vehicle and the work was completed in the time I was Service was fast, friendly and professional. I was kept up to date on all work being done to my vehicle and the work was completed in the time I was told it would take. Helena and Chelsea were both very friendly and knowledgeable, answering all questions I had about the service to my vehicle. More

Best Dealership by far After owing a lot of different vehicles over my lifetime, my family only buys Toyota’s and we only deal with Toyotatown. Last week my daily drive ca After owing a lot of different vehicles over my lifetime, my family only buys Toyota’s and we only deal with Toyotatown. Last week my daily drive car was a 2007 Toyota Yaris. I loved this car and still do. I was driving by the dealership and saw a used Yaris. It is the same colour as my existing Yaris but I went from a 2007 to a 2016. I pulled in to buy the car. I was greeted by a smiling Suzanne. Suzanne is friendly, a positive thinker (which is a good quality to have) and spoke my language, meaning I didn’t have to explain anything, we were on the same page. No dilly dayling. We understood each other. I want the car, so do what you have to do to make it happen. We did a lot of laughing and in no way did she make it stressful. I picked the car up on Friday September 13th. A few days after my meeting with Suzanne. At this moment my family of 4 owns 3 cars and a truck all purchased at Toyotatown. I have never met an unhappy employee. If someone is having a bad day, you would never know it. From the moment that you walk into this dealership you are treated with respect and it’s like you have been friends forever. Every single thing is explained to you by the sales person, mechanic, service technician or whoever you are dealing with. You never leave confused. As I have gotten older (I am 55), customer service is very important to me. I never have to worry about a nasty employee. They don’t hire employees who aren’t nice. LOL! So from the receptionist to the sales person to the service technician to the mechanic you will be treated awesome. Their customer service is top notch. So after my big long speech, try Toyotatown. Go and confirm for yourself all the things that I have said. You will not be disappointed and you will be a member of the Toyota family More

Good Service The service is good as usual, and the waiting time is also under the exception. Meanwhile, the service advisers are very kind and helpful. I will visi The service is good as usual, and the waiting time is also under the exception. Meanwhile, the service advisers are very kind and helpful. I will visit again. More

Welcoming and Super Kind! Geordie was a pleasure to work with!!! He made us feel comfortable and answered all of our questions! Thank you! My family loves our new ride! Geordie was a pleasure to work with!!! He made us feel comfortable and answered all of our questions! Thank you! My family loves our new ride! More

Rav 4 purchase and first service with tow hitch Purchase was very efficient and smooth. Missed our invite session get to know your vehicle day because of birthday. No further invites. When order Purchase was very efficient and smooth. Missed our invite session get to know your vehicle day because of birthday. No further invites. When ordered Rav hitch was a must but It took 6 months to arrive. Made numerous inquiries as to when (6). Was never updated on info or timing. Was never told the price ever until the day of install. Communication was lacking at parts and service as to time line. 6 months for a part? More

Service review The staff at ToyotaTown London (on Wharncliffe) were helpful and efficient. The work performed on my vehicle was done properly and in a timely fashio The staff at ToyotaTown London (on Wharncliffe) were helpful and efficient. The work performed on my vehicle was done properly and in a timely fashion. More

excellent Very pleasant and speedy service. This goes hand in hand. One without the other is not successful. When the two are combined it is perfect. Very pleasant and speedy service. This goes hand in hand. One without the other is not successful. When the two are combined it is perfect. More