Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
6,715 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,715 reviews
April 27, 2019
Friendly, efficient, organized Best dealership we have ever dealt with...friendly with no pressure...efficient with appointments and very organized through the whole process. Highly Best dealership we have ever dealt with...friendly with no pressure...efficient with appointments and very organized through the whole process. Highly recommend this dealership. More
by Pete and Doris
Helpful April 27, 2019
Amazing customer service From start to finish Baz was extremely helpful and had everything ready without any worries. He explained everything about the vehicle on arrival maki From start to finish Baz was extremely helpful and had everything ready without any worries. He explained everything about the vehicle on arrival making me very comfortable with my new car. Such an amazing human being! More
by Carsareawesome
Employees Worked With
April 27, 2019
well informed and precise My Visit was Fast and the Price was what he said and Todd was very polite and informative. My visit was enjoyable and coffee was great. My Visit was Fast and the Price was what he said and Todd was very polite and informative. My visit was enjoyable and coffee was great. More
by Frick 58
April 26, 2019
A Positive Experience We had a great experience. Geordie Hock, Product Advisor, came highly recommended and we were very pleased with the service we received. Geordie was p We had a great experience. Geordie Hock, Product Advisor, came highly recommended and we were very pleased with the service we received. Geordie was professional, personable and very knowledgeable, answered our questions and reviewed the many features of the vehicle. He continues to be available if we have further questions. Andre De Coning, Financial Services Manager was also very helpful, professional, and thorough. We are very happy to be the owners of a new vehicle and highly recommend Geordie and Andre. More
by HappyOwner2019
April 26, 2019
Service was excellent Went in during a busy time, was taken care of quickly. Expected to be waiting for awhile, but my car was done a lot sooner than I had expected. Went in during a busy time, was taken care of quickly. Expected to be waiting for awhile, but my car was done a lot sooner than I had expected. More
by Karen
Employees Worked With
Peter Engelmanas
April 26, 2019
Professional service completed on my vehicle I have been bringing my vehicle to Toyota Town for the last 8 years. They do a good job. Their team is smart and willing to help. Good clean dealershi I have been bringing my vehicle to Toyota Town for the last 8 years. They do a good job. Their team is smart and willing to help. Good clean dealership with good customer service. Best Toyota Dealership in South Western On. More
by Nate A.
April 26, 2019
Tacoma Trd off road Service at the dealership was great. All the staff that helped me were professional and friendly. Truck was delivered on time, clean and full of gas. Service at the dealership was great. All the staff that helped me were professional and friendly. Truck was delivered on time, clean and full of gas. Thanks toyota town More
by Lbj
Employees Worked With
Nicole Levasseur, Pedram Ebrahimi
April 26, 2019
Service advisor Rob Dako is excellent. I have dealt with Rob Dako for many years, and I feel he always looks after my needs. I come in twice a year for oil changes and winter/summer tire ch I have dealt with Rob Dako for many years, and I feel he always looks after my needs. I come in twice a year for oil changes and winter/summer tire changeovers and other maintenance. I seek him out every time I come to the dealership. I have been a customer of Toyotatown since 1997. More
by Toyota guy
Employees Worked With
Robert Dako
April 26, 2019
toyotatown service dept i have been coming to toyotatown for at least the last 12 years and the service has always been good .Jason Defelice is the best i have been coming to toyotatown for at least the last 12 years and the service has always been good .Jason Defelice is the best More
by sue12345
Employees Worked With
April 26, 2019
Great service attitude, not pushy! My husband and I had a clear vision of what we wanted when we arrived at the dealership. The salesperson did not attempt to sway us toward something e My husband and I had a clear vision of what we wanted when we arrived at the dealership. The salesperson did not attempt to sway us toward something else; he stuck with exactly what we had in mind and showed us the product we wanted. Requesting a test-drive was super easy and there was no pressure afterwards (we knew we were going to purchase, though). The dealership took care of everything on our behalf and had the paperwork all prepared for the pickup date. No messing about--they are organised, friendly, and respect the customers. It shows. More
by P. Shen
