Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,493 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,493 reviews
December 23, 2019
Great experience at your dealership .My advisor Helena was friendly , knowledgeable and very helpful. Helena answered all my questions quick and professionally . Will recommend Toyota Town any tim Helena was friendly , knowledgeable and very helpful. Helena answered all my questions quick and professionally . Will recommend Toyota Town any time. More
by Jeymi
Employees Worked With
Helena Vrabec
December 23, 2019
Another great experience at Toyota Town. Friendly and courteous staff. Helena Vrabec was my adviser. Her warm greeting and direction made the experience pleasant. She answered all my questions knowledg courteous staff. Helena Vrabec was my adviser. Her warm greeting and direction made the experience pleasant. She answered all my questions knowledgeably and quick. Thank you very much for your great service and thank you Helena for your help ! More
by svanous21
Employees Worked With
Helena Vrabec
December 23, 2019
Toyota is the BEST Great, quick inspection and new winter tire package installed. Advice and guidance from Todd Servant (my top service advisor) was always appreciated! Great, quick inspection and new winter tire package installed. Advice and guidance from Todd Servant (my top service advisor) was always appreciated! The best people work there and the service offered is exemplary. I have and will bring all my Toyotas back here for work, big or small. (I'm on my 4th!) More
by AlexLondon
Employees Worked With
December 23, 2019
Very polite and welcoming. Service Consultant Helena took the time to explain my service and to recommend the best course of action for me in terms of vehicle safety and affordability. took the time to explain my service and to recommend the best course of action for me in terms of vehicle safety and affordability. More
by ShawnB
Employees Worked With
Helena Vrabec
December 22, 2019
Excellent service I bring my Corolla in twice a year to get service and swap my summer / winter tires. On the last service Todd Servant was my Service advisor. He spo I bring my Corolla in twice a year to get service and swap my summer / winter tires. On the last service Todd Servant was my Service advisor. He spotted worn windshield wipers and gave me great advice for prolonging their life in our Canadian winters. I also had a leaking water pump. He got the part in, provided for a courtesy shuttle and took care of the problem. I even got a free car wash! Under warranty this cost nothing, and I get a discount on tire storage when I get a service done (I live in an apartment). More
by Steve
Employees Worked With
December 22, 2019
Friendly Staff Dealership was clean. Staff was friendly and helpful. Was greeted each time we arrived. Staff was knowledgeable or found answers promptly. Provided Dealership was clean. Staff was friendly and helpful. Was greeted each time we arrived. Staff was knowledgeable or found answers promptly. Provided a tour and explanation on service process. More
by Terriefarr21
Employees Worked With
Other Employees :
Ladies who took credit card payments. Don't know their names., Lien Nguyen, Suzanne Bourdeau
December 22, 2019
We bought our 2020 rav4 from Brian Williams at Toyota Town We had great experience at toyota town here in london Brian Williams is very helpful and explained everything in depth about the dealer ship and the We had great experience at toyota town here in london Brian Williams is very helpful and explained everything in depth about the dealer ship and the beautiful rav4 thank you Brian there is only 5 stars here i would of give you 50 More
by BB
Employees Worked With
Brian Williams
December 21, 2019
Todd took care of my husband and I during our snow tire exchange. We were unable to book mu husband's next service with the new system and not lose our tire appointment and casually mentioned this to Todd exchange. We were unable to book mu husband's next service with the new system and not lose our tire appointment and casually mentioned this to Todd when he told us we were due for the next car service. Todd fit us in and graciously took care of us. He has helped us on numerous occasions and is always helpful and professional. Thanks Todd for being someone who we are always glad to have help us with our vehicle when we come in! More
by Customer
Employees Worked With
December 21, 2019
Exceptional service, amazing staff! Recently, I noticed the low tire pressure monitor was on in my Venza. Without an appointment, I arrived at ToyotaTown Service. I spoke with Todd Serva Recently, I noticed the low tire pressure monitor was on in my Venza. Without an appointment, I arrived at ToyotaTown Service. I spoke with Todd Servant who dealt with my problem very efficiently. I use ToyotaTown for all my service needs and have dealt with Todd on numerous occasions. I have always found him friendly, professional and the service provided exceptional. More
by Ron
Employees Worked With
December 21, 2019
No Nonsense - ToyotaTown takes you seriously Thank you Gwen for your effort in aiding us in our RAV4 purchase. Our new 2020 RAV4 will be fun to drive ( and fun to learn those new systems). We are Thank you Gwen for your effort in aiding us in our RAV4 purchase. Our new 2020 RAV4 will be fun to drive ( and fun to learn those new systems). We are happy to continue our association for new vehicles and ongoing maintenance with toyotaTown. You made it easy. Bob Elliott Sarnia More
by bob223
