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ToyotaTown
London, ON
7,392 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,392 reviews
March 27, 2020
Amanda was extremely helpful and thorough in explaining what my car required for maintenance in a timely fashion. She kept me informed as to the progress of my repair and made recommendations for my next m what my car required for maintenance in a timely fashion. She kept me informed as to the progress of my repair and made recommendations for my next maintenance. Thanks for your assistance Amanda. More
by krystyna7078
Employees Worked With
Amanda Krug
March 27, 2020
Amanda Krug was excellent at explaining the details of my last service visit. Great customer service makes it easy to feel confident coming back, thanks. last service visit. Great customer service makes it easy to feel confident coming back, thanks. More
by Jaylawz83
Employees Worked With
Amanda Krug
March 27, 2020
A very exciting and pleasant experience. Buying your first new vehicle can be a very expensive scary experience, but having the pleasure of working with Sylvia Donovan made it a lot easier. Buying your first new vehicle can be a very expensive scary experience, but having the pleasure of working with Sylvia Donovan made it a lot easier. Sylvia is quite knowledgeable and courteous and makes you feel at ease, there are so many features on a new vehicle and there is a lot to learn, she was very patient and always courteous, as was Vladimir Stepancev, very informative in explaining the extended warranty More
by suzyqnpebbles
March 26, 2020
Maintenance Have always had excellent service. My vehicle now required replacement of multiple components due to its age (2012). I figure my vehicle will run f Have always had excellent service. My vehicle now required replacement of multiple components due to its age (2012). I figure my vehicle will run for another 8 years without any problems. More
by gped
Employees Worked With
March 26, 2020
Sylvia Donavan is very helpful and knowledgeable. It was a pleasure to work with her as she made car buying easy. I would highly recommend her. a pleasure to work with her as she made car buying easy. I would highly recommend her. More
by wgalypchak
Employees Worked With
March 25, 2020
Excellent customer service. Professional and answered all my questions. Highly recommend Suzanne, she was knowledgable and always responded quickly. Paperwork was organized and ready at pick up. my questions. Highly recommend Suzanne, she was knowledgable and always responded quickly. Paperwork was organized and ready at pick up. More
by leanne
Employees Worked With
Suzanne Bourdeau
March 25, 2020
Geordie .... What can I say Amazing Service and Top Notched!!! We felt that you went above and beyond to make us feel like we were part of the Big Toyota Family. So thank you for all that you do Geordi Notched!!! We felt that you went above and beyond to make us feel like we were part of the Big Toyota Family. So thank you for all that you do Geordie 😊 The car is AMAZING!!!! More
by brandidwornik
Employees Worked With
March 24, 2020
Returned for More! Returned to ToyotaTown two years after last working with Product Advisor, David High. We were super impressed with David's ability to connect with us Returned to ToyotaTown two years after last working with Product Advisor, David High. We were super impressed with David's ability to connect with us as individuals, not just as customers. He listened to our priorities, gently sharing with us available options, but never judging, persuading or pressuring us. David has an amazing ability to be present and to avoid rushing (even when we kept him after hours and even after purchase on the day of pick-up). He is resourceful, and is also a great advocate for his customers. Similarly, we found Nicole Levasseur to be incredibly professional, approachable, efficient and open. We would look forward to working with either/both of these individuals again in the future and would highly recommend them to anyone looking to purchase a new or new-to-them vehicle! More
by lorrainestuyt
Employees Worked With
Nicole Levasseur, David High
March 24, 2020
Always satisfied with Toyota Town. Although I live a short distance away from the Toyota dealer in north London, I am loyal to Toyota Town because of the professional approach to every Although I live a short distance away from the Toyota dealer in north London, I am loyal to Toyota Town because of the professional approach to every aspect of purchasing a car to servicing it. More
by Moe
March 22, 2020
We had excellent service from Ken and the Toyotatown team when purchasing our new corolla hybrid. Everything was completed very quickly for us and Ken was very knowledgeable and clearly explained all our opt when purchasing our new corolla hybrid. Everything was completed very quickly for us and Ken was very knowledgeable and clearly explained all our options. More
by Jamie
Employees Worked With
