ToyotaTown

Just had my tires changed over and my first oil change. Firis kept me in the loop with what was being done to my vehicle and it was done in such a timely manner! Thanks so much Firis for an easy and positi Firis kept me in the loop with what was being done to my vehicle and it was done in such a timely manner! Thanks so much Firis for an easy and positive appointment experience!! More

New 2020 Tacoma I was referred to Brian while I looking for a particular Tacoma model. They did not have one on their lot, but Brian and his team were able to find th I was referred to Brian while I looking for a particular Tacoma model. They did not have one on their lot, but Brian and his team were able to find the exact vehicle I wanted. The day I went to pick it up, I was greeted by Sylvia and she had everything ready to go. It was a very efficient, friendly and organized visit to this dealership. This was all during the COVID19 pandemic. I was very impressed at how well the dealership was able to handle my request and deliver during these strenuous times. Thank you to Sylvia and Brian for making the process of purchasing my vehicle so easy!! More

Great service I needed some advice on what to do with rear brake rotors. Rob was professional and friendly. He explained in plain English how serious the issue w I needed some advice on what to do with rear brake rotors. Rob was professional and friendly. He explained in plain English how serious the issue was and gave practical advice on what to do about the problem. His ability to explain how disc brakes work was top notch. I would be happy to have him as a service advisor again. More

Top Rating for Toyota Town service department Having inherited a 2007 Yaris in 2016, I brought it to Toyota Town for service with some uncertainty. Robert immediately put me at ease with his profe Having inherited a 2007 Yaris in 2016, I brought it to Toyota Town for service with some uncertainty. Robert immediately put me at ease with his professional, knowledgeable, honest and friendly manner. Robert has given excellent service many times since and this has continued during Covid-19. Thanks! Susan Feiner More

Excellent service at Toyota town Robert Dako is very professional and knowledgeable when I brought my 2 cars Subaru and Camry in for services, and every time I call him, he return my Robert Dako is very professional and knowledgeable when I brought my 2 cars Subaru and Camry in for services, and every time I call him, he return my call quickly and answer all my questions, thank you Rob. More

Vibration Noise rear tire passenger side Submitted to the attention of Mr. John Rossini My service advisor was Rob, who reviewed the reported problem and explained in detail further protocol Submitted to the attention of Mr. John Rossini My service advisor was Rob, who reviewed the reported problem and explained in detail further protocols once inside the waiting room. I have experienced other service calls with other locations, but none have met the high standards of integrity, professionalism and technical knowledge as I experienced with Rob. His troubleshooting skills are outstanding, and his explanation of the problem and fix were greatly appreciated. Taking his time to consulte with the shop foreman and extending himself to get to the root cause is the extra effort that any customer would appreciate. Rob is an exceptional addition to your service staff and is a prime example of how to excel in customer satisfaction. Job well done by this employee. Based on my recent experience with the service at Toyota-Town I will be retuning to your location for all my future service needs. Regards Vincent More

My entire experience was positive and stress-free. The work was done quickly and the staff went above and beyond to make sure that I was satisfied. work was done quickly and the staff went above and beyond to make sure that I was satisfied. More

Firis is the reason I come back to ToyotaTown! I specifically ask for him as my service technician. I live far outside the city and have a Toyota closer to me, it should say a lot of Firis that I go specifically ask for him as my service technician. I live far outside the city and have a Toyota closer to me, it should say a lot of Firis that I go farther for better service. More

First flat tire I had my first flat tire on my 2012 Tundra after 390,000 kms of highway, backroads, farm fields, snow, ice, mud, etc. It happened on an 8 hour drive a I had my first flat tire on my 2012 Tundra after 390,000 kms of highway, backroads, farm fields, snow, ice, mud, etc. It happened on an 8 hour drive and luckily I stopped at a gas station where I could do the tire change and access a pump/compressor. If Todd Servant hadn't noticed that the harness for my spare had rusted and seized last fall, I never would have been able to access the spare and would have been stuck 4 hours from home. When I finally made it home, he took the tire the very next morning and had the screw puncture repaired on warranty with no charge to me whatsoever. Fabulous! Things could have been much much worse without the attentive, dedicated service that I am afforded by Todd and the service crew at ToyotaTown. More

Another year We would like to thank Sylvia for her knowledge, help and continued patience while arranging our current lease. Thanks for another great year. Good We would like to thank Sylvia for her knowledge, help and continued patience while arranging our current lease. Thanks for another great year. Good social distancing in the office. More