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ToyotaTown
London, ON
7,493 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,493 reviews
October 19, 2020
I have been dealing with Toyotatown for over 20 yrs. I am always pleased with the friendly and reliable service. My car has been serviced by Jason, Rob, and most recently, Chelsea and Todd. Thank you t am always pleased with the friendly and reliable service. My car has been serviced by Jason, Rob, and most recently, Chelsea and Todd. Thank you to each of these service professionals who have made my visit worthwhile! More
by Christine
Employees Worked With
Other Employees :
Kevin Swan, Robert Dako
October 19, 2020
It’s always great to deal with Todd.Excellent experience,very friendly,very professional he always take time to explain what and how things need to be done Todd is very knowledgable in his field experience,very friendly,very professional he always take time to explain what and how things need to be done Todd is very knowledgable in his field Thank you Todd More
by salB
Employees Worked With
October 18, 2020
I recently bought my new Corolla with the help of Brian Williams. He was very helpful and answered any questions I had. I had a good idea of what I wanted and he had a hybrid model waiting when I arrived. Williams. He was very helpful and answered any questions I had. I had a good idea of what I wanted and he had a hybrid model waiting when I arrived. He took the time to go over all the new technology which was appreciated since my old Corolla was 17yrs old! Painless experience. Have recommended Brian to a friend who is starting to look for a car. More
by thomasla
Employees Worked With
October 17, 2020
I have been dealing exclusively with Toyotatown for my Matrix since I purchased it in 2009. I have always been treated well by the service department. In particular, this time Mustafa made a point of get Matrix since I purchased it in 2009. I have always been treated well by the service department. In particular, this time Mustafa made a point of getting my car finished and ready quickly so I could get to work. Nathalie, the service cashier who processed my payment, has always been sweet and treated me so kindly. She makes me feel important. More
by Shcappa
Employees Worked With
Nathalie El Asmar, Mustafa Khudhur
October 16, 2020
Have dealt with Toyota for a few years now. Always friendly and accommodating. Shaw Longworth my salesman was amazing. So friendly and knowledgable. Thank you Shawn!! friendly and accommodating. Shaw Longworth my salesman was amazing. So friendly and knowledgable. Thank you Shawn!! More
by Irish eyes
Employees Worked With
October 16, 2020
This is our second time purchasing a vehicle from Shawn and he continues to provide excellent costumer service while being knowledgeable about any and all of our questions. and he continues to provide excellent costumer service while being knowledgeable about any and all of our questions. More
by nicksuek
Employees Worked With
October 16, 2020
My appointment on Oct 15 for service and snow tire installation was done on time and in time. I was happy with the way everything was done. installation was done on time and in time. I was happy with the way everything was done. More
by TSD
Employees Worked With
October 15, 2020
Jason is a terrific problem solver and I appreciated his efforts when things happened that were out of his control. Great customer service. Thank you very much! efforts when things happened that were out of his control. Great customer service. Thank you very much! More
by lisa
Employees Worked With
October 15, 2020
Next time I will not provide any review if you keep making me to write twenty five words to submit my review. It should be an option. making me to write twenty five words to submit my review. It should be an option. More
by Denis
Employees Worked With
October 15, 2020
My service advisor Amanda Krug provided Excellent, friendly and knowledgeable service. All the staff at Toyota through the years have provide excellent customer service since I have been dealing ther friendly and knowledgeable service. All the staff at Toyota through the years have provide excellent customer service since I have been dealing there. More
by melinda
Employees Worked With
Amanda Krug
