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ToyotaTown
London, ON
7,470 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,470 reviews
October 13, 2020
Usual great service from Todd. When I checked in the initial contact said I was going to have to wait as Todd was busy with someone else,, Said I would wait after ++ years of working with Todd, He was initial contact said I was going to have to wait as Todd was busy with someone else,, Said I would wait after ++ years of working with Todd, He was surprised I would want to wait but did agree when I was firm in my choice More
by cbondy
Employees Worked With
October 13, 2020
I had a major service on my vehicle. Rob keep me informed on the progress as the morning progresses and presented realistic options to me as the work was performed. As, usual I am really satisfied that my ve on the progress as the morning progresses and presented realistic options to me as the work was performed. As, usual I am really satisfied that my vehicle received the best and appropriate attention. More
by Ed
Employees Worked With
Robert Dako
October 13, 2020
Its all always an excellent experience when dealing with Todd Servant and the team at Toyota Town. Very professional and safe during Covid, just drop off and go. Todd Servant and the team at Toyota Town. Very professional and safe during Covid, just drop off and go. More
by Mike G.
Employees Worked With
October 09, 2020
Firis has always taken care of my car and does a great job. You can tell he’s passionate and enjoys doing what he does. I trust him to let me know what work needs to be done. job. You can tell he’s passionate and enjoys doing what he does. I trust him to let me know what work needs to be done. More
by Vivian
Employees Worked With
Firis Sharif
October 09, 2020
Jason was extremely helpful and friendly. Amazing customer service! I’ll definitely be coming back to Toyota Town. Thank you for all of your help . customer service! I’ll definitely be coming back to Toyota Town. Thank you for all of your help . More
by Mihail Manea
Employees Worked With
October 09, 2020
Amanda was my service advisor. She was very attentive, provided great customer service and was overall awesome to deal with. Thank you for helping me, I really appreciate it! provided great customer service and was overall awesome to deal with. Thank you for helping me, I really appreciate it! More
by jessicaclark0505
Employees Worked With
Amanda Krug
October 08, 2020
Amanda was amazing to work with. My Rav4 needed a brake job, and Amanda put my worries to rest and took care of everything. Very professional and friendly. Chelsea was also wonderful. She contacted us i job, and Amanda put my worries to rest and took care of everything. Very professional and friendly. Chelsea was also wonderful. She contacted us in a timely manner when our vehicle was ready for pickup, and had the invoice ready. Quick quality work! Thank you T-Town!! More
by 2015camryowner
October 08, 2020
Jason was extremely helpful and friendly. Very high quality of work and amazing customer service! Thank you for all of your help, I’ll definitely be coming back to ToyotaTown. quality of work and amazing customer service! Thank you for all of your help, I’ll definitely be coming back to ToyotaTown. More
by sophiavetro
Employees Worked With
October 08, 2020
The staff and service were excellent, but we were a little annoyed that we were first told we had booked drop off (we’ve never done that) but eventually Jason allowed us to wait. There were two extra p little annoyed that we were first told we had booked drop off (we’ve never done that) but eventually Jason allowed us to wait. There were two extra problems, so it tooK 4 hours instead of 2 but that’s the way it goes. More
by Pdflynn
Employees Worked With
Other Employees :
Irene ? When I phoned service to make another appointment,nw as very helpful and cheerful
