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ToyotaTown
London, ON
6,749 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,749 reviews
December 28, 2019
Absolute Pleasure Gwen Jones made the experience of picking up my new car smooth, easy and uncomplicated. She made sure not only to cross her “T’s” and dot her “i’s”, Gwen Jones made the experience of picking up my new car smooth, easy and uncomplicated. She made sure not only to cross her “T’s” and dot her “i’s”, she made sure I did th same on my end. She took the time to explain to my daughter with a newly acquired licence how road side assistance works and provided a pamphlet on what to do in case of an accident. She was happy to answer all our questions then followed up with an email to make sure I made it home okay. That was extremely considerate. Not only would I buy my next vehicle from Gwen, this is my second. More
by Patty Chang
Employees Worked With
Helpful December 28, 2019
This is our second RAV4 purchased at Toyotatown and we would recommend Geordie to anyone who asks. Communication was always prompt and questions were answered knowledgeably and quickly. Geordie was super would recommend Geordie to anyone who asks. Communication was always prompt and questions were answered knowledgeably and quickly. Geordie was super friendly and I never felt any pressure to sign anything until I was absolutely certain that I had the perfect vehicle for my needs. Geordie at Toyotatown will be the first call I make when we need a new vehicle again. More
by SWoodbridge
Employees Worked With
December 27, 2019
Came in once again for an oil change service and was greeted by Firis again. He greeted me as soon as I came in. The service was done very quick with a free carwash. Couldn't have been more happier with greeted by Firis again. He greeted me as soon as I came in. The service was done very quick with a free carwash. Couldn't have been more happier with a clear car! Thank you so much! More
by Corollaman123
Employees Worked With
Firis Sharif
December 26, 2019
Good work, Shawn Longworth! We appreciated your kind care. . Since we never owned a Hybrid before, we had many questions that you cheerfully went above and beyond to answer them thoroughly. Many thanks, Sh . Since we never owned a Hybrid before, we had many questions that you cheerfully went above and beyond to answer them thoroughly. Many thanks, Shawn! More
by mcintosh
Employees Worked With
December 26, 2019
Exeptional Service From first meeting "till delivery Brian showed exceptional customer service and genuine care for us! Brian was allways above and beyond! Thank you T From first meeting "till delivery Brian showed exceptional customer service and genuine care for us! Brian was allways above and beyond! Thank you Toyota to having employees like him. More
by Ness
Employees Worked With
Brian Williams
December 26, 2019
Another Great and Fast Experience Needed to come in for front light replacement and also got an oil change. Great, fast experience as usual. Can't see myself going anywhere else! Needed to come in for front light replacement and also got an oil change. Great, fast experience as usual. Can't see myself going anywhere else! More
by Toyota Cx
Employees Worked With
Firis Sharif
December 23, 2019
Very polite and welcoming. Service Consultant Helena took the time to explain my service and to recommend the best course of action for me in terms of vehicle safety and affordability. took the time to explain my service and to recommend the best course of action for me in terms of vehicle safety and affordability. More
by ShawnB
Employees Worked With
Helena Vrabec
December 23, 2019
Another great experience at Toyota Town. Friendly and courteous staff. Helena Vrabec was my adviser. Her warm greeting and direction made the experience pleasant. She answered all my questions knowledg courteous staff. Helena Vrabec was my adviser. Her warm greeting and direction made the experience pleasant. She answered all my questions knowledgeably and quick. Thank you very much for your great service and thank you Helena for your help ! More
by svanous21
Employees Worked With
Helena Vrabec
December 23, 2019
Great experience at your dealership .My advisor Helena was friendly , knowledgeable and very helpful. Helena answered all my questions quick and professionally . Will recommend Toyota Town any tim Helena was friendly , knowledgeable and very helpful. Helena answered all my questions quick and professionally . Will recommend Toyota Town any time. More
by Jeymi
Employees Worked With
Helena Vrabec
December 23, 2019
Toyota is the BEST Great, quick inspection and new winter tire package installed. Advice and guidance from Todd Servant (my top service advisor) was always appreciated! Great, quick inspection and new winter tire package installed. Advice and guidance from Todd Servant (my top service advisor) was always appreciated! The best people work there and the service offered is exemplary. I have and will bring all my Toyotas back here for work, big or small. (I'm on my 4th!) More
by AlexLondon
Employees Worked With
