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ToyotaTown
London, ON
7,470 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,470 reviews
May 07, 2021
First class customer service from all people rated. The process of buying our 3rd vehicle from Toyotatown was smooth, easy and honest. We will continue to purchase our future vehicles from this vendor with process of buying our 3rd vehicle from Toyotatown was smooth, easy and honest. We will continue to purchase our future vehicles from this vendor without any hesitation at all. Keep up the fantastic work and customer service. Kudo's all around. More
by Zeide
May 06, 2021
ToyotaTown Sylvia DonovanNEw lease Lexus NX 300great ToyotaTown Sylvia Donovan NEw lease Lexus NX 300 great job explaining cars available and various option. Patient directed me to correct car de ToyotaTown Sylvia Donovan NEw lease Lexus NX 300 great job explaining cars available and various option. Patient directed me to correct car delivery handled well with time This is fourth car from Sylvia and dealership service always great ,and issued handled well. More
by KEB
Employees Worked With
May 06, 2021
I have bought my last 3 vehicles from here and I have had great service in every department. I work for TMMC so I hold Toyota to very high standards great service in every department. I work for TMMC so I hold Toyota to very high standards More
by tkwright2003
May 06, 2021
From the first conversation with Kevin to the cashier upon completion my experience was flawless. Andy greeted me at check in, Amanda took my details, I even got to speak and gain clarity from a head me upon completion my experience was flawless. Andy greeted me at check in, Amanda took my details, I even got to speak and gain clarity from a head mechanic. Everyone and everything went smoothly. I was very impressed with the service. My car is humming better than ever. More
by Lindymunnings
Employees Worked With
Other Employees :
Andy Oudman , head mechanic unnamed, Amanda Krug
May 05, 2021
I had a great experience at Toyota ! Gwen Jones made me feel welcome and very safe during these difficult times ! Gwen took the time to answer all my questions ! I left the dealership feeling that I recei feel welcome and very safe during these difficult times ! Gwen took the time to answer all my questions ! I left the dealership feeling that I received a good deal and trust between Gwen and myself ! Hope to continue being a customer with Toyota in the future! More
by Ronpambabcock
Employees Worked With
May 05, 2021
It was my first time buying a new car. I was very impressed with the overall experience and I would totally recommend them. Very friendly service. They were awesome!!! impressed with the overall experience and I would totally recommend them. Very friendly service. They were awesome!!! More
by Lizzy08
May 03, 2021
Sylvia was a pleasure to deal with per ususal. She respected my time and was very well organized. Her vehicle knowledge is outstanding and she was able to answer all of my questions. I ended up leasin respected my time and was very well organized. Her vehicle knowledge is outstanding and she was able to answer all of my questions. I ended up leasing a new 4Runner Venture and Corolla Hatchback this time. Thanks Sylvia! More
by Big D
Employees Worked With
May 03, 2021
Sylvia has been leasing me cars for 10-15 years. She is on top of lease end dates and starts discussions early. She has always listened to my likes and dislikes, and almost always been generous about letti on top of lease end dates and starts discussions early. She has always listened to my likes and dislikes, and almost always been generous about letting me test drive the models I was interested in - the only exceptions were models that were in short supply. She follows up after sale to check in regarding my satisfaction. More
by K. Howson-Jan
Employees Worked With
May 03, 2021
Hard to believe 4 years passed so quick! Time for a new RAV4, time to meet our favourite Salesperson at ToyotaTown again! Sylvia is a true professional when it comes to explaining our renewal options, alon RAV4, time to meet our favourite Salesperson at ToyotaTown again! Sylvia is a true professional when it comes to explaining our renewal options, along with the pros and cons of each vehicle. We were aware of Hybrid vehicles but never considered one, that is, until Sylvia clearly explained the benefits and features of the 2021 RAV4 Hybrid Limited. We have had the new RAV4 for about 3 weeks and without any doubt, this is the best RAV4 ever! Considering this is our 4th RAV4, we know what we are talking about! Great job Toyota, great job ToyotaTown, great job Sylvia! More
by alxbarclay
Employees Worked With
May 03, 2021
I have been a long time customer with Toyotatown, what makes my experience unique is the professionalism and knowledge of Firis Sharif. Great Advisor and very friendly manner. Thanks Toyotatown and Firis makes my experience unique is the professionalism and knowledge of Firis Sharif. Great Advisor and very friendly manner. Thanks Toyotatown and Firis for the continuous trust. More
by Wally
Employees Worked With
Firis Sharif
