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ToyotaTown
London, ON
6,771 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,771 reviews
July 09, 2020
HELPFUL I had come to get a diagnostic on the car......as a second opinion. I am happy I did because I was told I needed a new computer....such was not the ca I had come to get a diagnostic on the car......as a second opinion. I am happy I did because I was told I needed a new computer....such was not the case...the technition had me come to his station, showed me what the diagnosis was and that all I needed was a new Coil and spark plug. I would also like to mention Mustafa a service advisor, for the friendly and courteous handling of my appointment. More
by Brian
Employees Worked With
Mustafa Khudhur
Helpful July 09, 2020
Amanda Krug, was efficient, clear and her feed back excellent........ dealership good mechanics, parts pricing fair 👍 and the added discount 🤗. Good job overall but invoice needs to be more clear 🤔 excellent........ dealership good mechanics, parts pricing fair 👍 and the added discount 🤗. Good job overall but invoice needs to be more clear 🤔 More
by David
July 08, 2020
Sylvia Donovan For well over 20 years Sylvia has been our family's trusted salesperson at ToyotaTown. Every time we visit her to lease a new vehicle she has always p For well over 20 years Sylvia has been our family's trusted salesperson at ToyotaTown. Every time we visit her to lease a new vehicle she has always provided us with outstanding personalized service. She understands our vehicle needs extremely well, possesses extensive knowledge of all new car features and upgrades and clearly presents us with our best leading options. When leasing our vehicles, we value professionalism, a strong personal connection and efficient service; Sylvia Donovan displays an excellence in all of these areas. More
by buccicosens
Employees Worked With
July 08, 2020
Jason was friendly and organized. He kept me informed when my car needed work and why. Jason called me when my car was ready and informed me how to pick it up when my car needed work and why. Jason called me when my car was ready and informed me how to pick it up More
by Rav4driver
July 08, 2020
maintenance Friendly, courteous You are not going to get more that what you are getting. happy with my service and received my care back nice and clean. do not Friendly, courteous You are not going to get more that what you are getting. happy with my service and received my care back nice and clean. do not like doing these reviews More
by dipeter00
Employees Worked With
Amanda Krug, B B
July 08, 2020
Jason was awesome!!! He answered all my questions and put my mind at ease about my vehicle. Everyone I see that day were kind and helpful. my mind at ease about my vehicle. Everyone I see that day were kind and helpful. More
by Tina
Employees Worked With
Other Employees :
Ricardo was great he went on a road test with me and explained everything to me.
July 08, 2020
Amanda Krug - Service Advisor Extraordinaire Amanda is always pleasant and easy to deal with. Always has a smile (even when it's covered with a mask). She explains things well/fully, seeks ap Amanda is always pleasant and easy to deal with. Always has a smile (even when it's covered with a mask). She explains things well/fully, seeks approval to proceed. She goes above and beyond; given I have a hearing impairment, this is much appreciated. She even cancelled next month's appointment for recall for me as techs were able to complete this work within the parameters of this visit. Saves me another trip, which is great. Co-ordinates with customer service/cashier when work is complete and personally notifies me; this again is most helpful as poor building acoustics/noise make it almost impossible for me to hear. Pleased to see the safety measures in place in the showroom and throughout. More
by Out on a LiMB
Employees Worked With
Amanda Krug
July 07, 2020
vehicle repair Rob was great at arranging and providing direction for my vehicle repair. He was efficient in his responses to all my inquiries. I am pleased with his Rob was great at arranging and providing direction for my vehicle repair. He was efficient in his responses to all my inquiries. I am pleased with his attentiveness. More
by vera
Employees Worked With
Robert Dako
July 07, 2020
Awesome service Rob Dako is an exceptional Service Specialist. With our new reality of Covid, Rob clearly and thoroughly explained the new protocols. He kept me wel Rob Dako is an exceptional Service Specialist. With our new reality of Covid, Rob clearly and thoroughly explained the new protocols. He kept me well informed of my service needs and how everything was progressing. I couldn’t have asked for anything more. Thanks Rob! More
by Judy
Employees Worked With
Robert Dako
