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ToyotaTown
London, ON
6,715 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,715 reviews
July 20, 2020
Rob is very friendly and knowledgeable. I felt very confident int he information he was giving me about the service to my vehicle. Amazing service! confident int he information he was giving me about the service to my vehicle. Amazing service! More
by cvlasman
Employees Worked With
Robert Dako
Helpful July 20, 2020
Taken care of even during COVID I want to highlight my experience with Rita, as I felt like I was very well taken care of, she was very helpful and personable. It's a difficult time I want to highlight my experience with Rita, as I felt like I was very well taken care of, she was very helpful and personable. It's a difficult time and people are overwhelmed. I have my own personal difficulties and Rita gave me the support and kindness, that I very much needed. I have had nothing but good experiences in the past two years since purchasing my vehicle. As a single mother it is important to share with others that these experiences genuinely make my day to day better and easier, so thank you Rita, and the Toyotatown team. More
by AmandaWU
Employees Worked With
July 20, 2020
Thank you Shawn for your professionalism and assistance in buying my new RAV4 at ToyotaTown! Even during changing circumstances with COVID-19 Shawn made the process easy! in buying my new RAV4 at ToyotaTown! Even during changing circumstances with COVID-19 Shawn made the process easy! More
by Kelly
July 18, 2020
If I can, I usually request Jason. He is pleasant and good at explaining the situation. He remembers past work and asks how things are going. good at explaining the situation. He remembers past work and asks how things are going. More
by Shcappa
Employees Worked With
July 18, 2020
Jason DeFelice is an excellent service advisor Jason is always a pleasure do deal with, he listens well and clearly explains details with care and professionalism. I feel very comfortable knowing Jason is always a pleasure do deal with, he listens well and clearly explains details with care and professionalism. I feel very comfortable knowing and trusting Jason with all of my Toyota vehicles. More
by Xx
Employees Worked With
July 18, 2020
Straight-forward, prompt, helpful, professional. I recently took my Toyota Avalon for maintenance. Rob and the crew were great. They kept me informed throughout the process, called me when decisions I recently took my Toyota Avalon for maintenance. Rob and the crew were great. They kept me informed throughout the process, called me when decisions needed to be made, advised me about options/costs/consequences. Thanks, Rob! More
by dns
Employees Worked With
Robert Dako
July 18, 2020
My first time visiting Toyota town and Robert Dako the best service advisor I ever met at Toyota dealerships , Extremely helpful, Knowledgeable, friendly and provided Honest information about the service best service advisor I ever met at Toyota dealerships , Extremely helpful, Knowledgeable, friendly and provided Honest information about the service done. Thank you Robert for the great service , Keep up the good work More
by Abdulla
July 18, 2020
Very knowledgeable and courteous. During this dificult time we are going through, he showed great kindness and has a pleasant demeanor. A great asset to the company. time we are going through, he showed great kindness and has a pleasant demeanor. A great asset to the company. More
by Lmcauley4
Employees Worked With
Robert Dako
July 17, 2020
Very helpful, honest and accommodating. Provided lots of options about cars that fit into my budget, and gave honest opinions about which vehicle would be most suitable for me based on my lifestyle. options about cars that fit into my budget, and gave honest opinions about which vehicle would be most suitable for me based on my lifestyle. More
by Lexxee89
July 16, 2020
Jason did an excellent job of explaining the repairs that needed to be done on my car, and was attentive to me and kept me updated as the repairs were being done. I purchased my Toyota at this dealership, an needed to be done on my car, and was attentive to me and kept me updated as the repairs were being done. I purchased my Toyota at this dealership, and it’s the best car I’ve ever had, so it’s important to me that’s its maintained properly. Jason and the rest of the team make my car repairs and preventative maintenance a good experience every time. Covid precautions are in place and I felt safe during my visit. More
by RJ
Employees Worked With
