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ToyotaTown
London, ON
7,496 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,496 reviews
October 14, 2021
Thanks so much, MJ, for your commitment to customer service, whenever I bring my RAV4 in for servicing. Always a pleasure. service, whenever I bring my RAV4 in for servicing. Always a pleasure. More
by anniebou53
Employees Worked With
October 14, 2021
Working with Sylvia was a pleasure. She answered all my questions and kept informed throughout the process as I waited for my 2021 Toyota Tacoma TRD Sport. Toyota Town has treated me well with all the vehi questions and kept informed throughout the process as I waited for my 2021 Toyota Tacoma TRD Sport. Toyota Town has treated me well with all the vehicles I purchased or leased from there. More
by gougoulias
Employees Worked With
October 13, 2021
The staff at ToyotaTown were super friendly, very knowledgeable, and helpful! Amanda, from service, was fantastic! She made my first experience with ToyotaTown very positive. :) knowledgeable, and helpful! Amanda, from service, was fantastic! She made my first experience with ToyotaTown very positive. :) More
by gracepower
Employees Worked With
Amanda Krug
October 09, 2021
My car-buying experience with Shawn was very positive. He is knowledgeable and friendly and took the time to answer my questions. He made sure I was happy with my purchase. I would return to T town. is knowledgeable and friendly and took the time to answer my questions. He made sure I was happy with my purchase. I would return to T town. More
by Oland76
Employees Worked With
October 08, 2021
Firis Sharif is really polite, friendly, very knowledgeable, helpful and over all he is very professional .. Awesome job !!! Keep up Firis👍👍👍 Even though I live in east of London . I don’t go knowledgeable, helpful and over all he is very professional .. Awesome job !!! Keep up Firis👍👍👍 Even though I live in east of London . I don’t go to other Toyota location for service . Because I’m happy with this location . More
by ASIF
Employees Worked With
Firis Sharif, Nathalie El Asmar
October 07, 2021
Friendly, and courtesy. Really appreciated that they went out of their way to make sure I had the car safe to drive on the weekend went out of their way to make sure I had the car safe to drive on the weekend More
by Joan
October 07, 2021
Excellent service as always! MJ Rizkalla was very respectful, knowledgeable and willing to take the time to explain all aspects of the repair work that was needed. Thank you so much for the outstandi respectful, knowledgeable and willing to take the time to explain all aspects of the repair work that was needed. Thank you so much for the outstanding professional approach. More
by Sam Zakhary
Employees Worked With
October 06, 2021
I dropped off the vehicle in advance of my appointment. Amanda called me at my appointment time to review scope of work, disposal of old parts and pricing. There had been some confusion regarding the price Amanda called me at my appointment time to review scope of work, disposal of old parts and pricing. There had been some confusion regarding the price estimate I had been previously provided by another employee. Amanda offered a discount on parts/labour to ensure I was satisfied (along with a car wash). Work was completed as per the projected timeline and she called me again promptly to let me know the vehicle was ready for pick up. Very satisfied with this service advisor and the service from this service department. More
by Steve viragos
Employees Worked With
Amanda Krug
October 06, 2021
Brian made my used car purchase seamless and hassle free from start to finish. He was very friendly and informative though not overbearing, which I really appreciated as it allowed me to make an informed de from start to finish. He was very friendly and informative though not overbearing, which I really appreciated as it allowed me to make an informed decision without feeling pressured. Overall I had an excellent experience with ToyotaTown and left feeling that the car I had purchased had been in good hands and that there would be no costly surprises down the road. I would absolutely recommend Brian and ToyotaTown to friends or family looking for new/used Toyota vehicles in the future. More
by Jessie
Employees Worked With
Brian Williams
