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ToyotaTown
London, ON
6,749 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,749 reviews
February 05, 2021
Great service, on time with completion of service, detailed explanation of work that need to be done. I think it is unnecessary to have a 25 word minimum to complete rating for this survey. detailed explanation of work that need to be done. I think it is unnecessary to have a 25 word minimum to complete rating for this survey. More
by Tylene.A.M.Fisher
Employees Worked With
Amanda Krug
Helpful February 05, 2021
Shawn provided all the important information and f was very helpful showing me all the car details . Thanks for you and all of your financing team . very helpful showing me all the car details . Thanks for you and all of your financing team . More
by Dana
Employees Worked With
February 04, 2021
Brian was a very polite and patient sales person. When questions came up, he answered right away. Didn’t feel pressure at all. He is very knowledgeable about the RAV4 and answered all my questions. He ex questions came up, he answered right away. Didn’t feel pressure at all. He is very knowledgeable about the RAV4 and answered all my questions. He explained/tough me about all the technologies the car has before I left the dealership. He also asked me to feel free to contact him if I need further help with the car More
by Dilcia
Employees Worked With
Brian Williams
February 04, 2021
Firis was helpful in identifying some maintenance that needed to be done to my car regarding the braking system. His proactive attitude and knowledge helped me make an informed decision based on what my l needed to be done to my car regarding the braking system. His proactive attitude and knowledge helped me make an informed decision based on what my long term plans were with the vehicle. I would highly recommend anyone to go and speak with Firis about automotive maintenance because he is honest and conscientious when it comes to the service of your vehicle. More
by Nick Fury
Employees Worked With
Firis Sharif
February 04, 2021
I had a recall for my Corolla and Firis was nothing but kind, respectful, professional, and knowledgeable. He helped me through the whole process and reassured me that everything will be good as new. He al kind, respectful, professional, and knowledgeable. He helped me through the whole process and reassured me that everything will be good as new. He also made sure that everything else was working in my car. I felt confident in Firis and knew my car was in good hands. Exceptional service! If you ever need your vehicle serviced, go see Firis! You won’t regret it! More
by JennyG
Employees Worked With
Firis Sharif
February 03, 2021
Last week I had an engine issue diagnosed and repaired at ToyotaTown. The arrival coordinator was friendly and efficient. My service advisor was Amanda Krug, who was very helpful, knowledgeable and efficient ToyotaTown. The arrival coordinator was friendly and efficient. My service advisor was Amanda Krug, who was very helpful, knowledgeable and efficient when I dropped off my Corolla. After diagnosis, Amanda clearly communicated the findings and provided several repair options, as well as informing me of a small risk involved. The Corolla was repaired the same day and the pick up instructions were clear, making for an easy after-hours collection. I continue to feel confident about giving my future service business to ToyotaTown. More
by Stewart
Employees Worked With
Amanda Krug
February 03, 2021
Very responsive and listens to our concerns service department is helpful as well. I’m just happy in Toyota and looking forward to have more business here. department is helpful as well. I’m just happy in Toyota and looking forward to have more business here. More
by Rav4.2019
Employees Worked With
Firis Sharif
February 03, 2021
Very pleasant to visit Toyota Town for service. The dealership is very clean and Mrs. Amanda, my service adviser is most helpful and professional! Hope to see you next time, Amanda. dealership is very clean and Mrs. Amanda, my service adviser is most helpful and professional! Hope to see you next time, Amanda. More
by Dan Vu
Employees Worked With
Amanda Krug
February 03, 2021
Wonderful experience. Just leased a 2021 RAV4 with Sylvia Donovan. As always, the service was excellent and their COVID protocols made me feel safe throughout the process. loving my new vehicle too. Donovan. As always, the service was excellent and their COVID protocols made me feel safe throughout the process. loving my new vehicle too. More
by DFulmer
Employees Worked With
February 03, 2021
I just leased a Rav4 2021 and love the ride. Sylvia Donovan is very professional yet personable. She answered all of my questions and made me feel comfortable throughout the entire process. We will b Donovan is very professional yet personable. She answered all of my questions and made me feel comfortable throughout the entire process. We will be back to look at a Lexus next time. Sylvia Donovan is the best! More
by Florence Green
Employees Worked With
