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ToyotaTown
London, ON
7,324 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,324 reviews
March 31, 2025
Sylvia Donovan and Madison Crossett were outstanding listening to my wish list for a new vehicle from start to finish (deliver of the vehicle). I appreciate their professionalism when answering all my listening to my wish list for a new vehicle from start to finish (deliver of the vehicle). I appreciate their professionalism when answering all my questions. I would use Sylvia and Madison again, but that will be in another four years since I now have a new car. More
by Kerry
March 30, 2025
I purchased a used Tacoma with Valentine's help. He was very friendly and help as was Rita. He was very friendly and help as was Rita. More
by qklaver
March 29, 2025
I started here a few years ago with my 2008 Prius and have found the service to be excellent. MJ Rizkalla has been more than fair and accessible to discuss car issues and has been an excellent advisor have found the service to be excellent. MJ Rizkalla has been more than fair and accessible to discuss car issues and has been an excellent advisor More
by TT
Employees Worked With
March 28, 2025
Toyotatown is my preferred dealer for service. Costs are always explained to my satisfaction and when I shop around their prices are fair. The staff are professional, helpful and friendly. Work is Costs are always explained to my satisfaction and when I shop around their prices are fair. The staff are professional, helpful and friendly. Work is done right the first time and the waiting area is clean and bright. More
by Jane12345
Employees Worked With
March 27, 2025
Moran was a great salesperson. We had a positive impression right from our introduction. He was thorough, patient, knowledgeable and helpful. Ben was great too. Very helpful in We had a positive impression right from our introduction. He was thorough, patient, knowledgeable and helpful. Ben was great too. Very helpful in his review of all the financial options available. He presented everything clearly, but never in a way that made us feel pressured. Overall, a positive experience. More
by CMCDONALD6
March 27, 2025
We had the great pleasure of working with Sylivia and Michael Donovan in our search for a new Toyota. While we were looking for our third Toyota vehicle lease, we wanted to down-size from our previous Hi Michael Donovan in our search for a new Toyota. While we were looking for our third Toyota vehicle lease, we wanted to down-size from our previous Highlander models. They were very helpful to us in arriving at the right vehicle selection to meet our present needs. Their product knowledge was exceptional and thorough, which made our job of choosing the right vehicle for us an easy and happy experience. Sylvia and Michael are both very professional and outstanding in their customer service approach. More
by Jim
March 27, 2025
Shawn Longworth and Janine Feenstra provided an outstanding car-buying experience! Shawn guided me through every step with patience and expertise, while Janine made the financing process seamless. outstanding car-buying experience! Shawn guided me through every step with patience and expertise, while Janine made the financing process seamless. Their professionalism and dedication were truly impressive. I highly recommend them and will definitely return for my next purchase. Thank you both! More
by Nafi Chowdhury
March 26, 2025
My husband and I have always had good experiences at Toyota Town, and Sylvia Donovan made our latest visit truly outstanding. From the moment we arrived, Sylvia was patient, knowledgeable, and genuinely Toyota Town, and Sylvia Donovan made our latest visit truly outstanding. From the moment we arrived, Sylvia was patient, knowledgeable, and genuinely invested in helping us find the perfect vehicle. She took the time to show us multiple options, never rushing us as we narrowed our search down to the Lexus RX350h. Thanks again Sylvia. More
by G&K Green
Employees Worked With
March 26, 2025
Absolutely disgraceful service. Had an appointment and after waiting an hour received no help or assistance. Do not recommend this dealership, there are way more respectful business Had an appointment and after waiting an hour received no help or assistance. Do not recommend this dealership, there are way more respectful businesses elsewhere. A waste of time. More
by Monitaa.neag
March 25, 2025
Had a great experience especially with Daniel and Ben who was courteous, professional and provided all the information I needed to make my decision. I was very satisfied with the overall service provided. was courteous, professional and provided all the information I needed to make my decision. I was very satisfied with the overall service provided. More
by alvis.marina
