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Toyota On the Park - Service Centre
Toronto, ON
522 Reviews
Nothing affects how you feel about your vehicle and the dealership it came from more than how well the service department meets your expectations.That's why you can expect only the highest level of commitment from the factory-trained technicians on our service team at Toyota On The Park.
The philosophy behind Toyota Quality Service is the provision of accurate, efficient and reliable servicing every time you visit Toyota On The Park Service Centre. Read a testimonial from some of our satisfied customers here.
All Toyota On The Park Service Advisors have received an extensive training program in customer care skills, service management, and product and technical knowledge.Successful completion of each level results in a certificate that is recognized by Toyota Canada and Toyota Motor Company.
All our Technicians have completed the training system "TECSMART" (Technology, Excellence, Consideration of the Customer. Skills, Management, of Automotive, Repair, Teams).
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
522 Reviews of Toyota On the Park - Service Centre
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March 21, 2017
Prompt and thorough This was my first time getting my car serviced at a dealership (other than for factory recalls) in at least 15 years, so it was with some trepidation This was my first time getting my car serviced at a dealership (other than for factory recalls) in at least 15 years, so it was with some trepidation that I came in because my past dealer service experience (with another brand) was not a happy one. I'm doing so because my new car purchase included the three years of servicing. I arrived just before the appointed hour, and someone outside told me where to bring the car (into a warm, dry area!) and when I stepped out, Amanda was right there, with the records. She told me when to expect the car to be ready, and since I'd forgotten my phone, gave me a pager to take up to the (clean, bright) lounge so they could let me know when it was ready. It ended up being ready about 15 minutes earlier than advised. 10/10! More
by KerryLL
Employees Worked With
March 21, 2017
Excellent, professional service! Alisha is knowledgeable, professional and enthusiastic. She listens to every concern and investigates every item brought to her attention and provide Alisha is knowledgeable, professional and enthusiastic. She listens to every concern and investigates every item brought to her attention and provides viable solutions. Alisha is the reason I choose Toyota on the Park. More
by Cruising
Employees Worked With
Alisha Shah
March 18, 2017
Excellent Service! Alisha Shah and Mario Ng are knowledgable, trustworthy and their personal attention is very reassuring. I have been servicing my Toyota at TOP since t Alisha Shah and Mario Ng are knowledgable, trustworthy and their personal attention is very reassuring. I have been servicing my Toyota at TOP since the location opened and have never been disappointed. Service is exceptional! More
by JulieD
Employees Worked With
Mario Ng, Alisha Shah
March 15, 2017
Amazing Customer Service Just wanted to thank Jeff Moore and the staff at Toyota On The Park for the exceptional customer service long after I purchased my RAV4 Just wanted to thank Jeff Moore and the staff at Toyota On The Park for the exceptional customer service long after I purchased my RAV4 More
by Ctarsy
Employees Worked With
Jeff Moore
March 15, 2017
Excellent Parts and Service Department Thank you for the excellent and commendable service that you have been providing for my 2008 Toyota Highlander Hybrid. The staff has always been frie Thank you for the excellent and commendable service that you have been providing for my 2008 Toyota Highlander Hybrid. The staff has always been friendly and helpful. They always make sure that all your concerns are addressed properly. More
by JRMA
Employees Worked With
Alisha Shah
March 07, 2017
Out of Town (6 HOURS), Great Timely Service Six & a half hour drive listening to noise. Called Toyota On The Park Service who open at 7:00am. Took us in right away. Service Consultant, Sham Ratt Six & a half hour drive listening to noise. Called Toyota On The Park Service who open at 7:00am. Took us in right away. Service Consultant, Sham Rattanshi, was excellent. He had mechanic Xyrus work on finding problem which he did, undercover shield missing clips. Replaced clips & took for trial run, with another associate, as he said four ears better than two, then took me for trial run to ensure what we heard was gone and it was. Even the door men were very helpful. The environment is next to none, beautiful and the restaurant up stairs is exceptional. Nothing like this in the North, Sudbury/Sault Ste. Marie area. WOULD RECOMMEND HIGHLY. More
by Brian A.
Employees Worked With
Xyrus, Sham Rattanshi
February 24, 2017
Professional, prompt and friendly service Alisha was so helpful and made sure I didn't wait too long as I had my baby with me. Thank you for a very nice experience! Alisha was so helpful and made sure I didn't wait too long as I had my baby with me. Thank you for a very nice experience! More
by DianeDiane
Employees Worked With
Alisha Shah, Sham Rattanshi
February 03, 2017
Toyota on the Park has the best service center in the GTA While only being there to replace a tire, my experience at the Toyota on the Park Service Center, was very pleasant, fast, and professional. The staf While only being there to replace a tire, my experience at the Toyota on the Park Service Center, was very pleasant, fast, and professional. The staff was friendly and able to answer all my questions. The general atmosphere far surpassed my expectations. Anastasia Hamblin was a particular big help to me during my visit. Her lovely smile and engaging attitude were only surpassed by her considerable knowledge of toyota parts and services. Toyota on the Park in my opinion is an exceptional service center. More
by stevewarfe
Employees Worked With
Anastasia Hamblin
January 26, 2017
Excellent service from Hon Kwong Ho , great ambience I want to say thank you for the great service we have been receiving from Hon over the last few years , It has been a pleasure working with him , I want to say thank you for the great service we have been receiving from Hon over the last few years , It has been a pleasure working with him , he is highly professional , knowledgeable , takes time to explain and advise me on what is in my best interest is terms of safety and budget , and last but not least , great attention to detail . Hon is highly reliable , always prompt in his delivery , in sum he is the best in customer service and always with a pleasant smile , It is because of the service that we have received from him that we are looking at purchasing our next car from this dealership so we can continue to rely on him for good service , Sincerely , More
by ilana14
Employees Worked With
January 06, 2017
service all the service reps are friendly, helpful. They all call me by my name. They all carefully go over the estimate before work is done, making sure I all the service reps are friendly, helpful. They all call me by my name. They all carefully go over the estimate before work is done, making sure I understand what's involved. I can understand why they one the service dealer of the year. More
by Allison
