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Toyota On the Park

Toronto, ON

Overview
Employees
Reviews
Vehicles
4.2
1,810 Reviews
Toyota On the Park's relocation from Yonge and Lawrence to our brand new state of the art facility at the corner of Eglinton and Leslie gives you a more comfortable vehicle shopping experience. We like to think of it as the evolution of retail car buying At Toyota On the Park, everything we do is about making sure your experience is memorable and positive, to the way you're treated when you walk into our showroom, to the speed and quality of our service. You will find amenities that make your visit that much more enjoyable - a gourmet catered restaurant to a convenient business lounge with accessible Wi-Fi. You won't waste a minute of your valuable time while you're here. Our service department is outfitted with an express lube center capable of servicing your vehicle and having you back on the road in less than 30 minutes - without ever having to make an appointment. Our focus is reflected in our commitment to the community in which we live and work. So you can expect to see us actively involved in a variety of charity and community events throughout Toronto. At Toyota On the Park we look forward to serving you, our valued customer, for years to come. Feel free to drop by for a visit any time. Or come by for a quick tour, a test drive or a complementary car wash.
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1077 Leslie Street

Toronto, ON

M3C 2J7

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Showing 1,810 reviews

September 17, 2020

Second car from Javier. My neice loves her Yaris from The Park that Javier found for her. So I talked to him about a reliable car that will be a city car and doesn't need to go on long trips. Javier ha More

by Cathy
Recommend Dealer
Yes
Employees Worked With
Javier Caicedo
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September 16, 2020

I highly recommend Andrew and the Toyota on the Park team - since there is plenty of choice when buying a pre-owned RAV4, I was shopping for excellent customer service and found it here! They were well organ More

by CKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Banwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Crombie
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September 14, 2020

Experience was overall good. Salesperson (Sina) was super friendly and knowledgeable and always answered calls and returned missed calls. Happy with my purchase and the experience. More

by Yazan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sina Habibi
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September 14, 2020

Just want to thank the Team at Toyota on the Park. A special thanks to Peter, Jure and Ricardo. From the greeting, the sale and the delivery process it was a no hassle, no pressure experience. I can’t t More

by Mitchie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Treacy, Jure Rossini, Peter Popovski, Ricardo Garcia, Jessica Chen
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September 13, 2020

Bought my first car ever with Matt, he was very kind and knowledgeable! Super patient and efficient. Guided me and my parents through everything, wasn’t pushy at all, very straightforward, answered all our More

by Fernanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Banwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Dezfuli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Garcia
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September 13, 2020

I am thrilled with my new Hybrid Highlander. Andrew Crombie helped my select a vehicle that is big enough for my business with all the creature comforts I like. I was going to get a big truck but Andre More

by Judith Hersh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Crombie
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September 11, 2020

Mahad was able to walk us through the entire process. He has gone above and beyond the call of duty. He has even taken calls during his off day to ensure we were on track to receive our company vehicles. More

by rquraishi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahad Mofrad
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September 09, 2020

I am very satisfied with the services they provided me. They are Very organized. I really appreaciate Andrew crombie and Mahad Mofrad. I recommend them to everyone. More

by Zahrasultani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahad Mofrad, Andrew Crombie
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September 09, 2020

3 minutes agoThis place deserves a negative rating and 3 minutes ago This place deserves a negative rating and no stars at all. Do not go here, very poor customer service. I visited Toyota on the park las More

by Albert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Receptionist
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Sep 09, 2020 -

Toyota On the Park responded

Good afternoon Albert, My name is Matt Treacy and I'm the General Manager here at Toyota on the Park. I received the review you posted about your visit last night. Its important for me to get back to you immediately. First of all I want to thank you sincerely for the opportunity you gave us by visiting our dealership. There are 83 Toyota Dealerships in Central Ontario and we are always very grateful when someone chooses to visit us. I want you to know that I have taken your feedback very seriously. The experience you had is not typical of Toyota on the Park and certainly goes against everything we endeavor to be for our guests. Each and every employee at our dealership is taught to understand how important our guests experience is. Considering the purchase of a new vehicle is a big step, it's something we take very seriously and something we want to have a positive impact on. We pride ourselves on making the car buying experience easy, stress free, informative and fun and I apologize sincerely that we were not able to provide you with the experience you deserve. The employee at the route of your experience is the newest member of the Toyota on the Park team. While we feel she will grow to be a valuable asset to our dealership, it is clear after learning of your visit that there are some additional training measures that need to be taken to ensure that's the case. I've spoken with this staff member, and our Management Team about your feedback, and everyone agrees that this lack of professionalism and customer service isn't acceptable in anyway. All parties have committed to ensure that this never happens again, and I have every confidence that it will not. I wish this hadn't of happened to you, but please rest assured that we have used your feedback constructively and our goal is to ensure this doesn't happen again in the future. I would consider it a privilege if I could speak with you directly about you visit in more detail. I've posted my contact information below and would really appreciate it if you could email me privately and provide a phone number I can give you a call at. Once again I want to sincerely apologize on the behalf of the entire sales team here at Toyota on the Park and I thank you again for the opportunity you've given us. I look forward to hearing back from you, Best Regards, Matt Treacy General Manager Toyota on the Park mtreacy@toyotaonthepark.ca 416-391-6789

September 09, 2020

My first time at Toyota on the parks. It was a pleasure to deal with Andrew on the purchase of my new RAV4 XLE Premium. Andrew was attentive and knowledgeable. The professionalism expressed by Andrew was a More

by John Mohan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Caicedo, Andrew Crombie
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