Toyota On the Park

Great experience! Very easy to work with. Leo was very helpful and made the process a stress free purchase. His honesty and personability was very much appreciated. helpful and made the process a stress free purchase. His honesty and personability was very much appreciated. More

I've come to Toyota on the Park for service since it opened and have been completely satisfied with my experience in the top notch service centre. My regular service advisor, Hon, always remembers my na opened and have been completely satisfied with my experience in the top notch service centre. My regular service advisor, Hon, always remembers my name and is friendly and polite. He makes sure he has all the details clear about the reason for my visit, let's me know what needs to be done and how long it will take . The work is always done right the first time. If Hon is not in when I arrive, I can be sure of similar high quality support from any of the available service advisers such as Alex, who I also deal with often. The service greeters are also friendly, helpful and efficient. The service manager, Mario, is often circulating in the service area, greeting customers and making sure they are being well looked after. The drive-in receiving bays, the restaurant and the very comfortable customer lounge area all combine to provide a five star experience. More

Very friendly environment, an excellent service for a reasonable price. Thank you Alisha:) I really appreciate your kindness I also liked the curtesy car wash and the waiting lobby. reasonable price. Thank you Alisha:) I really appreciate your kindness I also liked the curtesy car wash and the waiting lobby. More

I am not one to write reviews but in this case I felt an obligating urge to make an exception. This is by far the best customer service I've ever experienced. I am always a hard sell kind of person, going obligating urge to make an exception. This is by far the best customer service I've ever experienced. I am always a hard sell kind of person, going in overly prepared into any negotiation scenario, doing all my research and comparables especially when it comes to larger purchase such as a vehicle. With that said, I go in guns blazing into the dealership and in seconds my mentality was quickly defused by Mr. Matt Treacy, suddenly my all-knowing ready to negotiate attitude was quickly replaced by a relaxed friendly atmosphere. Matt's attitude and knowledge was point on, so much that it didn't even feel like we were buying a car. Our whole persona of a car purchase experience has completely changed (for the better) and going forward we’ll always return to this dealership and especially request for Mr. Treacy. We ended up trading in our smaller Yaris and upgrading to a much larger Venza, and a new friend at the Park. We are very satisfied that not only we got the best deal but also a quality vehicle. Thanks for everything Matt! More

I have always had total satisfaction dealing with everyone at Toyota and will strongly recommend this dealership to relatives and friends. Thank you for making my camry a pleasure to drive. everyone at Toyota and will strongly recommend this dealership to relatives and friends. Thank you for making my camry a pleasure to drive. More

i've been to several toyota dealerships in the past and my experience at toyota on the park by far is the best one. The Service manager is very kind and respectful. Aldrin is always so friendly and pol and my experience at toyota on the park by far is the best one. The Service manager is very kind and respectful. Aldrin is always so friendly and polite. he always greet his customers a big warm smile that makes you feel welcome and and know that you're in good hands. I definitely recommend this dealership. More

I went to Toyota On the Park to get work done on my car and I was approached and assisted with a very polite associate named Aldrin. He was truly concerned about the customer and their needs. He went the e and I was approached and assisted with a very polite associate named Aldrin. He was truly concerned about the customer and their needs. He went the extra mile to make sure customers are satisfied and was very friendly. I highly recommend this dealership, everyone was kind and very accommodating. More

The dealership was unbelievable, very attentive and was very customer service based. Matt is unbelievable at making people feel comfortable, there was no pressure and it trued every way possible to get the very customer service based. Matt is unbelievable at making people feel comfortable, there was no pressure and it trued every way possible to get the price in the bracket that I wanted. He found me the colour, make, model everything I wanted to make sure I was happy. I called him a lot asking one million questions and he not only answered these calls but made me feel that he was looking out for my interests not just wanting to sell me a car. I am currently leasing the 2013 toyota matrix and I know this is an on going relationship where I will get all my future vehicles from Toyota on the Park. More

I originally purchased my Toyota Tacoma from another dealer some distance away in 2008 (before Toyota On The Park built their current facility). My vehicle has been serviced exclusively at Toyota On The dealer some distance away in 2008 (before Toyota On The Park built their current facility). My vehicle has been serviced exclusively at Toyota On The Park since that dealership opened, and I have received consistently excellent service. I have no hesitation recommending this dealership to my friends and acquaintances. More

this was my second car purchase from a dealership, and compared to the first one, this was a whole new experience. bob was very friendly from beginning to start, and he helped me feel very reassured in my compared to the first one, this was a whole new experience. bob was very friendly from beginning to start, and he helped me feel very reassured in my purchase. rather than dealing with a sales consultant who pushed a vehicle for the sake of making a sale, bob was very understanding to what it's like as a purchaser, and emphasized every sale is big purchase for the customer, and it's about the feeling of getting a new vehicle that's right for that person, and walking away pleased, without any remorse in getting something they didn't want/need. he didn't push anything outside of my needs. it wasn't a high pressure experience. on the contrary, i told him i was looking at different vehicles at different dealerships, and he didn't mind at all. he just wanted me to buy what was right for me. even though i bought a mazda, from the toyota dealership, and even though bob didn't usually deal with used vehicles, he helped as much as he could. the car had a few nicks and ticks on it, and he even helped me try to fix those as best he could, at no extra charge at all. he answered whatever questions he was capable of, and helped with the smooth and timely transaction, including plate transfers, and the paper work, etc. i would definitely recommend bob to anyone looking for a new car. he proves that high pressure sales techniques never work, and customers will always appreciate a genuine consultant trying to help them make the "RIGHT" purchase. thanks to bob, and all the staff at toyota on the park! was definitely a great experience. two thumbs up to bob! More