Toyota On the Park

Simply the best! Thank you Alisha and Hon. On The Park (OTP) is the best Toyota dealer in Toronto. (I bought two other Toyota's at another dealer and I can tell the difference). I am a custo On The Park (OTP) is the best Toyota dealer in Toronto. (I bought two other Toyota's at another dealer and I can tell the difference). I am a customer from OTP for almost 4 years now and I have no complaints whatsoever Winter tires change and storage works like magic. Regular services are top notch. I have had an emergency one time and left the car parked there overnight, leaving the keys in a drop off window - could not be more convenient. This time I have been taken care by Hon Ho. Top notch professional, excellent know how about technical and mechanical issues, as well as courteous, friendly and adequate. Alisha works very hard - I left my car around noon and when I picked it up at 8:00pm she was there to take care of me. I am buying a new Toyota this year and it will be with Toyota OTP - thanks Bradley, we will reach out late April for the Sienna. (The price or the wheels alignment was a little steep $199+tax. I had my Lexus CT 200 done the same service the next day for $129+tax. Why Toyota is more expensive than Lexus? - owned by the same dealer?) More

Excellent It was a pleasure to deal with Brad who was extremely knowledgeable, helpful and patient in helping me to purchase my Yaris; best part was "he was not It was a pleasure to deal with Brad who was extremely knowledgeable, helpful and patient in helping me to purchase my Yaris; best part was "he was not pushy" like so many salesmen I have dealt with in the past. I would recommend him to anyone I know interested in buying a Toyota. More

Replacing fog light Anastasia, the customer service rep, was really friendly and helpful. She was very clear in her explanations and was very attentive to my needs thr Anastasia, the customer service rep, was really friendly and helpful. She was very clear in her explanations and was very attentive to my needs throughout. More

My WOW Experience at Toyota On The Park The minute I entered the dealership I was greeted by Uri, a manager, who was enthusiastically welcoming. Next, my sales consultant, Candice Buck, was The minute I entered the dealership I was greeted by Uri, a manager, who was enthusiastically welcoming. Next, my sales consultant, Candice Buck, was waiting for me at the appointed time of our meeting and showed me the Toyota Matrix that I was interested in. Her positive demeanor while highlighting the features of the car basically sold me the car. Now enters the general sales manager, Aaron Buck, who put me completely at ease while negotiating a final purchase price. Finally, I met Alice Lake, who was very knowledgeable in financial services, gave me the details on financing, rust-proofing and making the final invoice. All in all, the experience of buying a new car was very enjoyable. More

Great Experience Have been enjoying my recent purchase of 2010 Toyota Corolla (Jan .26/15). My first new/er vehicle in 37 years and loving it. Great service was provid Have been enjoying my recent purchase of 2010 Toyota Corolla (Jan .26/15). My first new/er vehicle in 37 years and loving it. Great service was provided by Bob Gilbert and Lee Vyner. Would like to extend my thanks to all at 'On The Park' , from reception desk to manager Aaron Buck . Very comfortable environment. Thank you. Werner More

Excellent experience Hi Conrad, Thank you so much for everything. We love our new 2015 Toyota Highlander. You are unique in handling the buying process and that you made u Hi Conrad, Thank you so much for everything. We love our new 2015 Toyota Highlander. You are unique in handling the buying process and that you made us happy and confident on our decision to buy. Your friendly personality, knowledge of the product and the respect we received was unparalleled. We felt very confident that we had not only found the right dealership but the right Sales Representative to take care of our needs. I will definitely come back and recommend this dealership to all my family & friends…....Arnold. More

4Runner Purchase I had an excellent experience from walking in the door and being greeted by management, dealing with the saleperson, follow up on timing and picking u I had an excellent experience from walking in the door and being greeted by management, dealing with the saleperson, follow up on timing and picking up the car. More

9:00am My service rep (Assistant Manager - Alisha Shah) was courteous, prompt and addressed my car immediately. My car was ready on time, and received a cle My service rep (Assistant Manager - Alisha Shah) was courteous, prompt and addressed my car immediately. My car was ready on time, and received a clear breakdown of the bill. In addition, my car was also washed. As usual, she went above and beyond to demonstrate outstanding customer service. More

I feel that Alisha cares for me personally. I am treated with kindness and real interest in my concern for my car!! Alisha goes beyond normal service and welcomes me like a friend. I am treated with kindness and real interest in my concern for my car!! Alisha goes beyond normal service and welcomes me like a friend. More

Outstanding Overall Experience The Sales Representative I worked with from Toyota on the Park was Conrad Praamsma. He was phenomenal - from the moment I was introduced to him he tr The Sales Representative I worked with from Toyota on the Park was Conrad Praamsma. He was phenomenal - from the moment I was introduced to him he truly spent the time to understand what I was searching for and offered information about the different makes and models without being pushy. Conrad was patient and helpful as I worked through my questions, and offered suggestions without forcing an opinion. When it came to features, Conrad was extremely knowledgeable and he did a great job in asking questions to help during the decision making process, again in a very appropriate manner without coming off as aggressive. I should add that due to my work schedule I was visiting the dealership late in the evenings (8:00pm), and no one seemed to mind and in fact were very accommodating. Finally, we were able to come to agreement on a fair and reasonable price quickly. It was an extremely positive experience and I will highly recommend friends or family to connect with Conrad when looking for their next vehicle. Through the purchase process, I was also introduced to Conrad's twin brother Justin. Justin is a proud 4Runner owner as well and his enthusiasm and passion for Toyota is evident. Both of these guys are extremely charismatic and great "people" persons as well as great salespeople, so it was easy to build trust and enjoy the entire purchase process. I'd like to add that I've been back to the dealership twice since my purchase and the customer service received from Conrad, Justin and the Service team has been fantastic. Please pass on my thanks - I fully expected shopping for a new vehicle to be a chore, and I have had an overall fantastic experience. More