Toyota On the Park

Service The service attendant handling my Prius recall was polite, knowledgeable and on time. I was also able to book my service the day after I received the The service attendant handling my Prius recall was polite, knowledgeable and on time. I was also able to book my service the day after I received the recall notice. More

Best experience ever in buying a new car I consider this the best experience that I ever had in buying a new car. I knew that I wanted a Toyota Corolla Sports model, so that made my first ch I consider this the best experience that I ever had in buying a new car. I knew that I wanted a Toyota Corolla Sports model, so that made my first choice easy. The reception person was very friendly and prompt and introduced me quickly to Mohammed Irfan Shaikh. I am used to haggling for hours over price, but our negotiation went quickly as the sales manager agreed to a very good price early in the negotiation. I appreciated this. Irfan asked me to consider a moon roof upgrade for the car since I was helping to buy a car for my young nephew (and it was his first car). Good decision. My nephew loved the Toyota sport with the moon roof and other options. Irfan was very friendly and professional. The dealer even stayed open later after 9:30 PM to accommodate my late purchase (and to give my nephew a chance to arrive to sign the deal) Many thanks to Alice Lake the finance person who also was patient and stayed late to complete the contract. Everything went smooth and we just picked up the car Aug 26. It was in perfect shape and Irfan spent a generous amount of time with my nephew to ensure he knew all of the controls and features of the car. We appreciated the sales manager and Alice greeting us again to congratulate us on the new car. Thanks to the whole Toyota on the park team for their friendly and professional approach to selling cars. I would highly recommend this first class dealer to anyone. They were very good as well in using emails to keep me up to date on the financing and delivery of the car. Well done. Go buy your new car there! More

Outstanding! We had been looking to buy a new car for the family and upon seeing a two day special sale event advertisement on a newspaper at the Toyota on the Par We had been looking to buy a new car for the family and upon seeing a two day special sale event advertisement on a newspaper at the Toyota on the Park, we headed over at their location. We were delightfully welcomed by Mr. Mohammed Irfan Shaikh and with our interest in purchasing a RAV4 in mind, he very knowledgeably and tactfully helped us to make the selection that is most suitable for us. We did not have any previous experience of owning a car through dealership, which concerned us a little bit. But Irfan Shaikh's dedicated assistance and thorough explanations along with solid suggestions made the whole process not only easy but we also felt very satisfied with our decision. No doubt about it - he is an excellent salesman who is professional and very skilled at what he does. Even after the ownership was complete and we took the car home, we had to come back later on due to an issue with the Bluetooth connectivity. And as expected, Mr. Shaikh did not hesitate to diligently guide us towards the solution. We would definitely recommend simply anyone interested in purchasing a vehicle to go to Toyota on the Park and ask for Mr. Shaikh's assistance. We would also recommend Ms. Alice Lake's and Ms. Benni Saleh's efficient service who helped us with the financing of the car. They both were extremely nice and very straightforward in explaining the different aspects of the deal. The overall experience at Toyota on the Park has been an incredible one. Everyone went out of their way to make sure we were being provided with quality service. We walked out having purchased a far better car than we walked in looking to buy (from the advertisement) :) More

Service and repair There were several items on the to do list today. Some of them had been delayed, as there is only so far that the repair dollars can reach. My service There were several items on the to do list today. Some of them had been delayed, as there is only so far that the repair dollars can reach. My service consultant was Hon Kwong Ho. He has always been very much a positive experience for me at Toyota on the Park. Today was no different. I was about to spend quite a few dollars on much needed repairs, and Hon understood the stress of that type of action on me, the customer. In short, he was very good at his job. In the end, I got all of the required work done and my 9 year old Camry Hybrid is running very smoothly, ready for the winter. Because the job was going to take most of the day, Hon arranged for their shuttle service to take me home, and then to come and get me after the work was done. This is a great service. I do have one area of concern. I understand the reason why an hourly rate has to be placed upon an individual piece of work, when a car has been brought in for a particular servicing requirement. However, I fail to understand why the hourly rate per item is charged, when the car is in for servicing for a whole day. More

2015 Corolla lease We had a good experience leasing our Toyota Corolla S. We were treated fairly, and felt that the staff cared to take time with us and help us get the We had a good experience leasing our Toyota Corolla S. We were treated fairly, and felt that the staff cared to take time with us and help us get the car and payment options that suited our needs best. They had a pleasant, kind manner. We had to wait quite a while at various stages of the process, so don't be in a hurry. The finance officer answered all our questions by email and phone clearly and helpfully, even after hours. Our salesman sat in the new car with us for a long time when we picked it up, explaining all the features and setting up our phone and music presets and Bluetooth phone connections. The dealership is very attractive and spacious, with a second-floor snack bar and pleasant, quiet seating area for waiting for vehicle servicing. We have had good experiences with the shuttle service. More

Attention to warranty Engine light was on (diagnostic usually around $75-100) and nail in my tire (usually around $30). Anastasia took the time to checked my warranty to s Engine light was on (diagnostic usually around $75-100) and nail in my tire (usually around $30). Anastasia took the time to checked my warranty to see what would be covered. Everything was fixed and I didn't have to pay for anything! I felt this dealership treated me with honesty and didn't charge me unnecessarily. More

Friendly, professional, honest The staff at Toyota on the Park is phenomenal! They were so helpful, friendly, professional and made purchasing my first car a breeze! Ali, Justin, Co The staff at Toyota on the Park is phenomenal! They were so helpful, friendly, professional and made purchasing my first car a breeze! Ali, Justin, Conrad, and Jure were honest, professional and knowledgable. I recommend this dealership to anyone and everyone! More

Excellent and Amazing Customer Service!! I would like to recognize Irfan for his excellent customer service. He explained everything about the car we purchased well and helped us through buyi I would like to recognize Irfan for his excellent customer service. He explained everything about the car we purchased well and helped us through buying a new car smoothly. When we picked up the vehicle, he also walked us through the many features of the Toyota Corolla S CVT. I would also like to recognize Alice in the financial department on making the process during the contract signing easy and well explained. Both of them went above and beyond on providing excellent customer service that I can recommend to family members and friends in the future. More

people there are so helpful This was my first experience of buying a car from a dealership. I met there TED who is so friendly, helpful and exteremly patient. Thank you Ted. This was my first experience of buying a car from a dealership. I met there TED who is so friendly, helpful and exteremly patient. Thank you Ted. More

Quick and professional I leased my Toyota Sienna from Toyota on the Park a month ago. The process of leasing was very quick. The offered price was in-line with what I was go I leased my Toyota Sienna from Toyota on the Park a month ago. The process of leasing was very quick. The offered price was in-line with what I was going to pay. So I didn't spend any time on price bargaining. Brad was very helpful and answered all of my questions. He also covered all vehicle features when I was picking up the car. More