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Thor Motors Orillia Ltd.

Orillia, ON

3.6
340 Reviews

201 Gill St

Orillia, ON

L3V 6K7

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340 Reviews of Thor Motors Orillia Ltd.

December 14, 2020

Very disappointed with the service department. Our certified vehicle needed wheelbearings upon pick up. Then had our own mechanic replaced the other wheelbearings at our cost within a week of the fir More

by Mulholland.family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
November 20, 2020

Superior service as usual. Very thoughtful of my walking condition and helped me to be comfortable while waiting for wifes van. When leaving my vehicle was waiting for me in the garage and all I had to do More

by dvernon6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg in service department
November 18, 2020

Thor Motors cares about their customer's safety! I had a sudden change in my brakes. The service manager worked me into their busy schedule and my brakes were fixed. What a tremendous relief! More

by DH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
November 17, 2020

The service department is wonderful as always ! Took the time to answer questions , apologized that it was going to take longer than I thought for due to a misunderstanding over the phone when booking appoi More

by Wingnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember the gents name he sits farthest from the entrance to service desk!
November 17, 2020

Fall maintenance was fast and efficient. Miss seeing Fall maintenance was fast and efficient. Miss seeing staff - but know it is the best solution for the times. Car was in and out in less than 1 hour More

by nwelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All staff I saw were smiling and said hello
November 13, 2020

The service and attention to our needs from Ron Pike and Kam Hill in the Service department was outstanding as always. The only blight on the experience was the attitude of the young lass on the service re More

by Stuart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Pike and Kam Hill Excellent friendly service from both these employees
November 10, 2020

Had another good experience at Thor motors, gave me good value in my trade in an into a new superduty more suited for the work I do. More

by alex.quesnelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Andrew rumball
November 10, 2020

Very professional. Friendly. I appreciate how the staff looked out for my best interest. They were not pushy at all and understood that I wanted to work within a budget and worked towards that end.Thank yo More

by Marlstef02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean and Andrew
November 09, 2020

Thor Motors made purchasing my new F-150 a pleasurable experience. I would highly recommend this dealership! Many thanks, I will definitely be retuning soon to purchase another new Ford product from them. More

by Edsel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rumball
November 06, 2020

I am a loyal Thor Motors customer and a loyal Ford owner. I have been dealing at Thor Motors for at least 13 years. They have always without exception given me superior service and I have appreciated it. More

by farquh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron, Greg, John, Louie and Paul.
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