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Straightline Kia

Calgary, AB

4.8
914 Reviews
Welcome to Straightline Kia ! As of June 1st, 2017, we officially became Straightline Kia. Straightline Kia are ecstatic to be able to offer you the best customer service & car buying experience possible in the city of Calgary. We welcome you to visit the dealership at any time for a visit and to see what we're all about. Our Vision - "SHIFTING THE EXPERIENCE" We are a dealership that is built around and prides itself on excellent customer service and transparency. We want your vehicle purchase to be a positive and exciting experience. We have an excellent and knowledgeable team of advisors to help guide you to the perfect vehicle for you. We understand that there is a lot of competition in the marketplace which means that for us, taking amazing care of you as our customer is our top and number one priority.
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100 Glendeer Circle SE

Calgary, AB

T2H 2V4

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Showing 914 reviews

August 06, 2017

Great and easy experience I recently purchased a 2018 Kia Sportage from Straightline Kia. It was an easy, non stressful experience as a whole. Rahim was helpful with getting More

by Ryan1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rahim Bachez, Justin Cheung, Brad Enns
July 22, 2017

Parts department Wanted to do this review about the parts department. Have to say that Warren who is the sole parts person is the most helpful person I have dealt with More

by Misty Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Chief
July 20, 2017

Great Experience We recently purchased a 2017 Kia Sorento. It was great dealing with Ola and Cody at the dealer. They made everything easy and painless. We are lov More

by Oly2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ola Akinwamide
July 19, 2017

Great service! I came to this dealership after being at many others around the city. This is the first place I felt like I was being given real information and was t More

by Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz, Dave Dubbin, Justin Cheung
July 18, 2017

Buying a Kia Forte The whole experience was wonderful.My fiancee and I began looking for a new car and checked out 8-10 different dealerships. When we arrived at straigh More

by Austin Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ola Akinwamide
Jul 19, 2017 -

Straightline Kia responded

Thanks for the feedback Austin! We appreciate your business. We think Ola is one of the best and I'm glad you feel the same way! Enjoy your new vehicle! Jeff

July 08, 2017

Excellent, efficient, and open Ola was amazing. He heard everything we told him and made the experience as positive as possible. I'd recommend him and the rest of the team to anyone More

by Curtis Desiatnyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ola Akinwamide
July 05, 2017

Covered all the bases. Transitioning back to Calgary from Miami, my husband and I inquired online about a pre-owned KIA Soul. The internet sales manager, Tyler, was very att More

by W. Lawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruiz, Tyler Duhame, Dave Dubbin, Justin Cheung
July 05, 2017

Excellent Customer Service From the moment I called the dealership to set up a time to meet with Ola (Sales), I was treated well by him. He was helpful, courteous, and fair, More

by Jo Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ola Akinwamide
July 01, 2017

Awesome!!! Such wonderful customer service, will go above and beyond to make you happy. From my sales person, Ola, to the GM, Dave, and the financier, Justin, I More

by Lurrisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Cheung , Ola Akinwamide, Dave Dubbin
June 30, 2017

Mistakes were made I purchased a new car from this dealership and had an excellent experience with Sharon Harris. She was very patient and I got the car I wanted. The More

by Frustrated
Recommend Dealer
No
Employees Worked With
Sharon Harris, Justin Cheung
Jul 19, 2017 -

Straightline Kia responded

Hello Margo and Mike, This is Jeff, the General Manager here at Straightline Kia. As we discussed privately, we're thankful for your business and am glad to hear you are enjoying your new vehicles. We completely own this mistake and have made necessary changes to our processes to ensure this doesn't happen again. We've had a good chat with Justin as well to use this situation as a learning opportunity. As a relatively new finance manager, honest and candid feedback like this is important for his development. I know he has improved from this. Your review is accurate of the experience you had and we hope that we've convinced you that this experience was the exception, not the rule. As you can see from our other reviews, the majority of our customers enjoy their experience at Straightline Kia. I also hope you take us up on our offer to provide a detail service for each of your vehicles at your convenience so we can work to rebuild your trust in Straightline Kia. I will be in contact with you today regarding the questions you have about the power hatch for your Sorento. Thank you again for your feedback. It's not the result we want but will use it as a learning experience to improve. Best Regards, Jeff