Straightline Kia

over charge is the norm here The first 'free' service 'Isn't, its a lie. They charged us $110 dollars to replace an AIR FILTER, in other words they just recouped their fee for The first 'free' service 'Isn't, its a lie. They charged us $110 dollars to replace an AIR FILTER, in other words they just recouped their fee for a service, I could have changed the air filter myself but I didn't get the option. I would never spend ANY money at this Car stealership again, you might have gained $50 but lost a repeat customer, if you think that's good business practice, good luck. Timm Quigg was particularly rude and kept rolling his eyes at me while trying to discuss the issue with him. More

Great Experience! Tanner and the team at Straightline Kia were so great to work with. Tanner made everything easy and stress free (even with a 1 year old running around Tanner and the team at Straightline Kia were so great to work with. Tanner made everything easy and stress free (even with a 1 year old running around) and made sure we were completely satisfied, down to the final details. More

Awesome Went in on a Saturday afternoon and walked out later the proud owner of a new Kia Stinger GT Limited. The folks at Straightline are very easy to deal Went in on a Saturday afternoon and walked out later the proud owner of a new Kia Stinger GT Limited. The folks at Straightline are very easy to deal with and very accommodating. They were able to deliver the car later that week with snow tires on new rims ready to drive home. Great experience all around including arranging financing and the delivery experience where Cindy walked me through all of the many features of the Stinger. More

5 Star Experience and Service All you need to know is that Rick offers superior customer service and is willing to explain the ins and outs of a vehicle at your convenience. I went All you need to know is that Rick offers superior customer service and is willing to explain the ins and outs of a vehicle at your convenience. I went to 6 dealerships before coming to Straight-line. Feel free to visit the other 5 dealerships at the automall in this area but trust me, they will fall flat when it comes to the service and value that Straight-line Kia provides. Thanks for the new vehicle Rick and keep up the good work. More

Hurray for nice people! My car was recently written off, so was on the hunt for a new(ish) car. Immediately upon entering Straightline I was met with friendly staff, and know My car was recently written off, so was on the hunt for a new(ish) car. Immediately upon entering Straightline I was met with friendly staff, and knowledgeable sales people (I worked with Jessica Wheaton from sales). Jessica knew a ton about the vehicle I was looking at purchasing, and within moments we were chatting like old friends. She left me feeling at ease, and confident with Kia as a brand, and with the dealership and staff as a whole. Brad Enns was incredibly reasonable and friendly to do business with, and Cody Andrew was fast and efficient with financing. Purchasing a car is stressful at the best of times (having to do the “business face” and “not too excited” face (I’m the worst deal maker on the planet), but even as such, the team at Kia Straightline helped find the perfect financial, warranty, car and overall best scenario that I could ask for (you can’t go wrong with 24 hour North America wide road side assistance for 10 years/150,000kms!!!!!) Not to mention my vehicle is bad-xxx... yay 2017 Sorento!!! Thanks team! Will be seeing you again for maintenance. You were all great! Cheers! More

Enjoying My New Kia Soul! This is my first time buying a Kia and my first time in the Straightline Dealership. I enjoyed the whole process from start to finish. Everyone was This is my first time buying a Kia and my first time in the Straightline Dealership. I enjoyed the whole process from start to finish. Everyone was very friendly and helpful. I love driving this vehicle. Thanks to Tanner, Cody, Kris, Brad and Mike for making this such an easy and enjoyable experience! More

Not afraid to stick to your goals I had just moved from Ontario to Calgary for a job, making the two weeks of getting necessities a marathon and a half. Every person at Straightline fu I had just moved from Ontario to Calgary for a job, making the two weeks of getting necessities a marathon and a half. Every person at Straightline fully understood this, being able to pinpoint and stick to my somewhat "abstract" list of features since I'm not a car-person and had never bought a new car. Tanner and Co. weren't afraid to say "Based on what you've told, you don't need to upgrade to this feature", showing a high-level of Customer Internalization. More

Excellent Customer Service! Recently purchased a car from here. Tanner provided excellent customer service and goes above and beyond. He answered all our questions, was very pati Recently purchased a car from here. Tanner provided excellent customer service and goes above and beyond. He answered all our questions, was very patient, and went over all the features of the vehicle in detail. Overall very good experience and would definitely recommend going to this dealership. More

Second time even better than the first This is the second vehicle I've purchased from this dealership. The first time, 12 years ago, was a pleasant enough experience that I felt comfortable This is the second vehicle I've purchased from this dealership. The first time, 12 years ago, was a pleasant enough experience that I felt comfortable buying a second vehicle from them. And this time was even better. Starting with Tyne Johnston getting the ball rolling and Eric closing the deal everything was done at my convenience and comfort. Eric's follow ups to make sure I was still happy with my purchase was appreciated. Good job. More

positive and efficient Eric was most helpful. We had been in to the dealership several months ago for information on the Sorento but were not ready to purchase at that time. Eric was most helpful. We had been in to the dealership several months ago for information on the Sorento but were not ready to purchase at that time. Eric called mid February to let us know a pre-owned vehicle had just come in that might meet our needs. He was right, and we purchased last week and picked it up today. More