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St. Catharines Nissan
St. Catharines, ON
1,758 Reviews
St. Catharines Nissan has changed ownership as of June 1st, 2018. We are located in the heart of the Niagara Region on Scott and Lake Street in St. Catharines, Ontario. We are committed to providing the highest levels of customer service through our knowledge of the automotive industry and the vehicles we sell and service. We will work hard to earn your business to become a customer of ours for life. We want to show you the difference our dealership provides through Trust, Transparency and a Professional approach. Come see us today and feel the difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,758 reviews
November 03, 2017
Friendly service I recently purchased a 2013 Hyundai. I had the opportunity of having Rene help me with my purchase. He was very helpful and friendly seller I recently purchased a 2013 Hyundai. I had the opportunity of having Rene help me with my purchase. He was very helpful and friendly seller More
by clau2017
October 30, 2017
Completely satisfied! From the first time I went to the dealership, I had all of my questions answered. Between Fred and Jesse, the vehicles were introduced to me, pointin From the first time I went to the dealership, I had all of my questions answered. Between Fred and Jesse, the vehicles were introduced to me, pointing out all of the features that I was looking for, as well as many that I wasn't. There was absolutely no pressure when I was at Collins on any of my four visits to make this purchase. The financing team that I dealt with were very well organized and explained the process clearly and concisely. The whole process was comfortable and greatly appreciated. More
by rogueowner
October 29, 2017
Sales knew what we wanted ... and didn't try to talk us into what we didn't. I consider that doing your job properly. It was a pleasure to deal with them. ... and didn't try to talk us into what we didn't. I consider that doing your job properly. It was a pleasure to deal with them. More
by George Burns
Employees Worked With
October 29, 2017
thank you! I bought my first Car( nissan micra sr)from collins nissan. it has come out as an excellent car. Rene Romero is an excellent sales person, with wonder I bought my first Car( nissan micra sr)from collins nissan. it has come out as an excellent car. Rene Romero is an excellent sales person, with wonderful interpersonal skills, he handled all our questions / doubts with lot of patience. He never forced us to buy the car and wait for our final decision patiently. and also for Misty Young who patiently make all the adjustments possible. I strongly recommend collins Nissan for their excellent service; especially Rene Romero and Misty Young for making it a great experience. More
by viena macasaddoc
October 27, 2017
Seamless from beginning to delivery of new vehicle. Knowledgeable, seamless customer service from start to completion. Would highly recommend. Dealt with Jesse Mason and finance ladies Krista and Misty Knowledgeable, seamless customer service from start to completion. Would highly recommend. Dealt with Jesse Mason and finance ladies Krista and Misty. Any questions or concerns during the process to buy or finance were dealt with professionally. More
by Elizabeth McKinnon
Employees Worked With
Krista, Misty, Jesse Mason
October 27, 2017
Love my Rogue Rene was great. Answered all my questions and helped me get the best deal possible. I love my new vehicle and would recommend Rene when buying a new c Rene was great. Answered all my questions and helped me get the best deal possible. I love my new vehicle and would recommend Rene when buying a new car. Trade in went well and paper work was done quickly. More
by Jane123
October 25, 2017
2012 MURANO great service from Domenic Chappella. Showed me exactly what I was looking for. No up sell pressure. The whole thing took 3 hrs from the minute I walk great service from Domenic Chappella. Showed me exactly what I was looking for. No up sell pressure. The whole thing took 3 hrs from the minute I walked in the door. More
by Excalibur
October 25, 2017
Good product and great service! We were looking for a replacement vehicle that would tow our 5000lbs boat and trailer, have 3rd row seating and not a pickup truck. We were steered b We were looking for a replacement vehicle that would tow our 5000lbs boat and trailer, have 3rd row seating and not a pickup truck. We were steered by Rene Romero and Steve Piro into a Nissan Pathfinder AWD. This suv does it all! We wanted a 2017 to try and keep our costs down as we intend to keep this vehicle for the long haul and signed up for one. Unfortunately or fortunately depending how you look at it, after nearly a week of searching, they could not find one anywhere in the color and specs we were looking for, so they proposed a 2018 with only a small marginal increase in our cost over a 2017 with everything we were looking for. They both went the extra mile to make us happy. Well done guys! We love it! More
by Christopher Cheston
October 24, 2017
Excellent treatment Very friendly and informative. I was recommended this dealership by friends and thought their comments were exaggerated but after purchasing a vehicle Very friendly and informative. I was recommended this dealership by friends and thought their comments were exaggerated but after purchasing a vehicle I would highly recommend them. More
by Pleased customer
Employees Worked With
Sales Manager Matt., Krista Caperchione, Ron Doi
October 22, 2017
DECEPTION areal effort to represent an honest transient sale however the final contract was another thing.Charges for extended warranty and protection of cloth areal effort to represent an honest transient sale however the final contract was another thing.Charges for extended warranty and protection of cloth and paint were thought to be necessary according to finance the car. The parent finance company when contacted to make payments clearly say that the additional warranties and protection of cloth and paint were not at all a condition of finance but rather an additional charge by Collins Nissan to the tune of $5 600.dollars. When this was pointed out to the dealership an email said they would cancel the extended warranty reducing by $3200 so far three months later according to the lending agency no discounts have been applied. The charges for protection and tinting that was never requested are still on the Collins Nissan ledger. as I await. More
by DR DAVID FRASER
Employees Worked With
