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St. Catharines Nissan
St. Catharines, ON
1,757 Reviews
St. Catharines Nissan has changed ownership as of June 1st, 2018. We are located in the heart of the Niagara Region on Scott and Lake Street in St. Catharines, Ontario. We are committed to providing the highest levels of customer service through our knowledge of the automotive industry and the vehicles we sell and service. We will work hard to earn your business to become a customer of ours for life. We want to show you the difference our dealership provides through Trust, Transparency and a Professional approach. Come see us today and feel the difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,757 reviews
February 13, 2018
Awesome Dealership and sales people. Everyone was kind and helpful with my purchase of my Murano. The staff was easy to deal with and has great service there. I highly recommend Collins Everyone was kind and helpful with my purchase of my Murano. The staff was easy to deal with and has great service there. I highly recommend Collins Nissan Dealership to anyone! More
by Kathy
Employees Worked With
Other Employees :
Judy Rotz, Krista Caperchione, Matt Thompson, Matteo Scozzafava
February 12, 2018
Excellent service Kind friendly and welcoming amazing service very flexible when working with my schedule always ready to answer questions or concerns I might have had, Kind friendly and welcoming amazing service very flexible when working with my schedule always ready to answer questions or concerns I might have had, explained everything in great detail. More
by Erica
Employees Worked With
February 12, 2018
Can't believe everything you hear I was a new and happy customer of Collins Nissan, until I actually drove off the lot with my new Nissan Rogue and realized what I signed up for isn't I was a new and happy customer of Collins Nissan, until I actually drove off the lot with my new Nissan Rogue and realized what I signed up for isn't what I received. I dealt with Domenic Cappella as my sales agent and when we test drove the Rogue we took out a S model, which had the blind spot indicator safety feature - something I REALLY expressed to Domenic I liked about the car. When Domenic and I chatted about the next model up (SV model) he mentioned the features were all the same as the S model, but that the SV added additional features like power seating and moon roof etc. I purchased the show room SV model and didn't test drive it - I figured what's the point if it has all the same features as the S but adds more?! You can imagine my disappointment when I drove away and found out the SV model I ended up going with doesn't come with the blind spot indicator. When I drove the car off the lot I couldn't understand why the blind spot indicator wasn't working. That night I read my owner's manual and went through all the settings only to find my car definitely does not have the blind spot indicator feature. My next step involved checking Nissan's website to find that the blind spot indicator is an OPTIONAL feature on SV models. I feel as a Nissan sales specialist, I should have been able to trust that what my sales agent told me I was getting in the vehicle was true. It shouldn't have taken me driving the car off the lot and Google searching standard features on these vehicles to find out this feature is optional. I would have expected a Nissan sales specialist to know this about the SV models and ensure mine had the feature, especially since Domenic and I chatted AT LENGTH about this specific safety feature, during the test drive and while negotiating the deal. I emailed Domenic to make him aware of my unhappiness the day after I picked up my car and the best he could do was offer a couple oil changes. When I further escalated my unhappiness to Domenic I never received a response. I followed up by email with Tony Garofoli, the dealership's general manager. It has been a week since I contacted Tony and I haven't heard a word. Seems like all this dealership cares about is getting a quick deal with no concern for customer retention. You can bet they've lost one customer here. More
by Unhappy123
Employees Worked With
Tony Garofoli, Domenic Cappella
February 12, 2018
Awesome service Derek people I have ever had to deal with when buying anything. He is friendly and very willing to help you out. He went over and beyond to get me fin Derek people I have ever had to deal with when buying anything. He is friendly and very willing to help you out. He went over and beyond to get me financed and into my new Dodge Ram. It was a great pleasure dealing with Derek. Dan More
by 7123dano
Employees Worked With
February 08, 2018
best experience ever, I highly reccomend this dealership . helpful , friendly , not pushy !! They took care of everything !!!they we're all helpful , for a car dealership , fantastic service . We will be bac helpful , friendly , not pushy !! They took care of everything !!!they we're all helpful , for a car dealership , fantastic service . We will be back, we will tell our friends and family. More
by rosa ciarmoli 2018
Employees Worked With
Steve Piro, Krista Caperchione, Jesse Mason, Matt Thompson, Marisa Bellissimo , Paul Rankin
February 05, 2018
great drive Chris did everything in his power to make sure I was approved and driving my new dodge as fast as possible as I am a company owner and my last vehicle Chris did everything in his power to make sure I was approved and driving my new dodge as fast as possible as I am a company owner and my last vehicle was out of commission. The faster things got done the quicker I could return to work. Thanks for everything chris! More
by jonleclerc
Employees Worked With
February 02, 2018
Awesome salesmen who work hard to get the job done! We had an fantastic experience with Collins Nissan. Much more then what we ever expected! Was a fast, extremely easy transaction. Everything was expla We had an fantastic experience with Collins Nissan. Much more then what we ever expected! Was a fast, extremely easy transaction. Everything was explained each step of the way and we never at any point felt pressured. We would recommend Collins Nissan to anyone in the market for a new or used car. More
by Jennifer Herbert
Employees Worked With
February 01, 2018
Lease of 2018 Nissan Rogue SL Great service Great product Great people (Matteo and Misty) Had a very good experience Leasing my new Nissan Rogue SL from Collins Nissan. Would re Great service Great product Great people (Matteo and Misty) Had a very good experience Leasing my new Nissan Rogue SL from Collins Nissan. Would recommend the dealership and the folks I worked with (Matteo and Misty). More
by JMc
January 31, 2018
Happy New Car Owner Everyone I dealt with at Collins Nissan were great. Matteo was great to deal with, I went in with a monthly amount I could afford and he made it happe Everyone I dealt with at Collins Nissan were great. Matteo was great to deal with, I went in with a monthly amount I could afford and he made it happen. He wasn't pushy at all and between him and Paul, I came away with a new car. Krista was friendly and professional to work with and the fact that she is a fellow Disney lover was great. Overall, my experience with Collins Nissan and the team that work there was amazing. I will definitely be going back to them in the future and I recommend them to anyone looking for a vehicle. More
by SharonandherMicra
Employees Worked With
Krista Caperchione, Matteo Scozzafava, Paul Rankin
January 30, 2018
Chris V is a stud Chris worked with me to get the best possible rate for my 2016 Altima. He’s professional, non pushy and a genuine nice guy. I’d recommend buying from Chris worked with me to get the best possible rate for my 2016 Altima. He’s professional, non pushy and a genuine nice guy. I’d recommend buying from Collins Nissan based on the non pressure relaxed atmosphere. All promises were delivered without hiccups. Regards Frank Dilorenzo. More
by frankdilorenzo
