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St. Catharines Nissan
St. Catharines, ON
1,753 Reviews
St. Catharines Nissan has changed ownership as of June 1st, 2018. We are located in the heart of the Niagara Region on Scott and Lake Street in St. Catharines, Ontario. We are committed to providing the highest levels of customer service through our knowledge of the automotive industry and the vehicles we sell and service. We will work hard to earn your business to become a customer of ours for life. We want to show you the difference our dealership provides through Trust, Transparency and a Professional approach. Come see us today and feel the difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,753 reviews
June 28, 2018
Got there only being told car has sold Made an appointment on Wed., rent a car to get there from Toronto and only was told car has been sold last night! Later a manager told me someone cal Made an appointment on Wed., rent a car to get there from Toronto and only was told car has been sold last night! Later a manager told me someone called me several times after the trade but cannot get to me. I double checked my phone and there is no incoming call at all, there is no voicemail nor text. I must say the manager is being polite and professional all the time, however this result is totally inacceptable, feel like being fooled. More
by Jason
Employees Worked With
Matt Thompson
June 24, 2018
Amazing experience Excellent experience buying a car! These guys will make sure you have everything you need and are well taken care of. They treat you like family! Excellent experience buying a car! These guys will make sure you have everything you need and are well taken care of. They treat you like family! More
by Sarah83
Employees Worked With
Jon Carlo, Domenic Cappella
June 22, 2018
Derek Shiavone Derek really gave me the best service I’ve ever experienced. His attention to detail,and commitment to customer service really made me feel comfortabl Derek really gave me the best service I’ve ever experienced. His attention to detail,and commitment to customer service really made me feel comfortable and confident that I made the right choices. More
by Adamhrytzak
Employees Worked With
June 14, 2018
Good dealer He explains to us about the contract with the td bank..And payment for the car every month..Great person to talk too and friendly. He explains to us about the contract with the td bank..And payment for the car every month..Great person to talk too and friendly. More
by Bodenrj.smith
Employees Worked With
June 03, 2018
We received excellent and friendly service from Nathan. We have been dealing with Collins Nissan for the past eight years. This was our third vehicle purchase. We highly recommend Collins. Friendly and kno We have been dealing with Collins Nissan for the past eight years. This was our third vehicle purchase. We highly recommend Collins. Friendly and knowledgeable, in sales and service. Highly recommended! More
by Rogue Fan
Employees Worked With
Other Employees :
John Carlo, excellent service!, Lisa Owens, Judy Pula
May 30, 2018
Great Experience! I had contacted Derek Schiavone directly regarding a new vehicle. For other reasons I wasn't able to follow through with the deal, HOWEVER, Derek was I had contacted Derek Schiavone directly regarding a new vehicle. For other reasons I wasn't able to follow through with the deal, HOWEVER, Derek was fabulous to deal with! He was transparent, accommodating, easy to deal with, knowledgeable, and quick to reply. I thank him for his assistance, and would definitely recommend him! The true definition of Customer Service! Thanks Derek! More
by Leslie
Employees Worked With
May 29, 2018
The best car dealer sales adviser ever! Openly disclosed all information about the vehicle I was interested in and went well beyond our expectations in helping us made a good, well-informed Openly disclosed all information about the vehicle I was interested in and went well beyond our expectations in helping us made a good, well-informed decision. I would highly recommend Domenic to anyone looking for a new or used vehicle, you won't find better anywhere else. Also, John-Carlo was equally helpful and friendly and got us on the road in super-fast time. Many thanks for a great car-buying experience. More
by Vintage VW
Employees Worked With
Domenic Cappella, John-Carlo Meo
May 29, 2018
Waste of Time After 3 weeks of negotiation, we received a price from the 'manager' and sales rep over the phone that we agreed to. We drove 2 hours to the dealershi After 3 weeks of negotiation, we received a price from the 'manager' and sales rep over the phone that we agreed to. We drove 2 hours to the dealership with my 7 1/2 month pregnant wife and confirmed the numbers and price when we arrived on paper - THE SALES REP WROTE IT DOWN. After another 2.5 hours at the dealership they said they made a mistake and quoted us $9,000 over the original price quoted!!! What an absolute waste of time. This dealership has no respect for people or their time. We left feeling completely sick. More
by p4n7c2lm
May 27, 2018
Fast, friendly, service, could never be happier I have never been treated with more respect. Truly an outstanding experience. Christopher is the guy to see at Collins Nissan. If you are looking to r I have never been treated with more respect. Truly an outstanding experience. Christopher is the guy to see at Collins Nissan. If you are looking to replace your current vehicle go and see Chris. More
by Happytimes,Greg2869
Employees Worked With
May 25, 2018
Number one in customer service Dereks customer service was execelent! I went to an appointment stressing some concerns about getting a vehicle and some of the barriers that stood be Dereks customer service was execelent! I went to an appointment stressing some concerns about getting a vehicle and some of the barriers that stood between me and a new car . Derek then sat with me and discussed finanaces with me and some great tips on how to get build some credit. Derek then told me not to worry that he would have me in a car in no time. He made everything so simple 2 days after we first met i was in a new car. He got me financing and connected all the dots for me he made this so easy for me.His professional demeanor and kindness made this experience a very positive one and i look forward to dealing with him again in the future . I recommend Derek to anyone looking to purchase the right car for them! More
by Brandonmcintee
Employees Worked With
