St. Catharines Nissan

The service department is friendly, helpful, professional and on time. Frank and his team are amazing! and on time. Frank and his team are amazing! More

This dealership was very accommodating friendly. They were not pushy sales people who didn’t car about your budget they took the time to work with us to find something within our budget and reliable They were not pushy sales people who didn’t car about your budget they took the time to work with us to find something within our budget and reliable More

Was a little hesitant? At first but after meet Chris he was vary helpful we got a 2023 Ford nice little car great on gas thanks again Chris At first but after meet Chris he was vary helpful we got a 2023 Ford nice little car great on gas thanks again Chris More

Friendly service nice people work was done quickly and promptly was a nice change I look forward to coming back promptly was a nice change I look forward to coming back More

Disappointed in service… I was told that a faulty airbag sensor was my fault for an empty water bottle rolling under the seat and touching against it. I asked the service manager Frank to have a second look sensor was my fault for an empty water bottle rolling under the seat and touching against it. I asked the service manager Frank to have a second look he said he would get back to me, he never did. I recently waited five weeks for Nissan Canada to send some faulty valve sensor to the dealership, which is utterly shameful on behalf of Nissan Canada to not have these parts in stock on new vehicles. I’ve had a long-standing relationship with this Nissan dealership over 10 years for brand new vehicles in several family and friends referred successfully… after my recent experience with service I will no longer attend this dealership or purchase a Nissan again…. Oh, and this is the same dealership that previously sold me a two-year-old vehicle that was in an accident over $2500 and did not disclose it…. OMVIC would love to see this, and I still have all the paperwork to prove it. Unfortunately, after a decade, I will no longer be attending here not even for service. More

Update to my previous review - I would like to correct my rating from 1 star to 4 stars. My previous 1-star review was written in a moment of frustration and after that the team at Nissan followed up wit my rating from 1 star to 4 stars. My previous 1-star review was written in a moment of frustration and after that the team at Nissan followed up with me and helped resolve the situation. I appreciate their attention and professionalism. Thank you for addressing my concerns. More

Excellent Service Quality Gaurantee . .personally I bought a new truck in 2023 The Team At Niassan Always Listen An Taken Care Of All My Services .personally I bought a new truck in 2023 The Team At Niassan Always Listen An Taken Care Of All My Services More

Voice of customer, I brought up the issue and questioned, the response was irrelevant. My front camera had unusual behavior, when outside is cold issue the alert thst temp is high, they referre questioned, the response was irrelevant. My front camera had unusual behavior, when outside is cold issue the alert thst temp is high, they referred to the original message in manual. More

I know i have already written Google reviews for all the amazing people who worked with me to get me a vehicle! Before I even step foot in the dealership, Danielle assured me that I would leave in the vehic amazing people who worked with me to get me a vehicle! Before I even step foot in the dealership, Danielle assured me that I would leave in the vehicle i wanted! Misty, Kalei, and Derek all worked so hard and finally got me into my Nissan Kicks! Honestly guys, you are all so amazing, and i will forever tell my friends and family to go to you! More