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Southbank Dodge Chrysler LTD - Service Centre

Ottawa, ON

4.7
545 Reviews

545 Reviews of Southbank Dodge Chrysler LTD - Service Centre

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November 14, 2020

My son and I had our vehicles serviced at Southbank again. We always receive excellent customer service. Thank you to Dean, Tyler, Dan and Madeleine! More

by Janice.hlushak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Martin
November 13, 2020

Fixed the problem, Dan kept me informed and set me up in a rental until my car was ready. Thanks for the service. I’ll come back. More

by jeffsworkshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

It was my first time bringing my car in for service here. Dan was great. He was friendly and kept me informed about my car. No pressure or upselling which was a nice change from my previous dealership. More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

GM responded

Thank you for the great service today.

November 05, 2020

Stopped by after work for oil change and to get tires rotated. I had not made an appointment. Dan took great care of me. I barely had time to enjoy my coffee and my truck was ready ! THANKS More

by Lolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

Appreciated the front line worker discount and the Uber rides. Was surprised that the inspection showed that many new issues, as we do it every 6 months with you. More

by Elise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Was in Southbank Dodge for oil change and winter tire install. Received excellent service from Dan O'Neil. He took time to explain the type of service my Jeep required and then reviewed the invoice in de More

by hintonm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

I would recommend this dealership to buy a new vehicle but not for the service. I waited 3 long hours to have my vehicle serviced More

by lily.woodacre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2020

Got new winter tires; Great experience. Very professional. Came back again. You’ll always have my business. Tayler Parker was amazing. Kudos. Ms. Katherine Rousseau More

by Katherine Rousseau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Southbank is the only dealership I have kept going back to to service my vehicle, and my recent experience will make sure I keep coming back. Thank you to the service team for the excellent job they did, a More

by M.Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Friendly,efficient customer service that it thorough and came in *under* the estimate. Other dealerships need to pay attention. This is how you do customer service. More

by cat_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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