Southbank Dodge Chrysler LTD

Very impressive and professional service On Oct 16, 2017, Friday late evening, my Grand Caravan broke down on the highway near Ottawa, (very strong smell of burning wire, after a few minutes On Oct 16, 2017, Friday late evening, my Grand Caravan broke down on the highway near Ottawa, (very strong smell of burning wire, after a few minutes the vehicle had no power anymore). I was unable to even roll up the windows. The vehicle was towed to SouthBank Dodge dealer. The evening receptionist was very helpful, she took all the information and keys. On Saturday morning at about 7:30, got a call from Mr. Beauregard, he inquired about the situation and indicated the technician would look at the vehicle that morning. Around lunch time, I got another call from Mr. Beauregard, he explained the problem was with the alternator. I approved the repairs and I got my vehicle back before the end of the afternoon. I was very impressed with the fast and professional service, I received that weekend. Thank you to the SouthBank team! Yves Leduc More

Great experience Paul Curry made the buying process for my first new car so easy and painless, he was there every step of the way with me to make sure it was exactly w Paul Curry made the buying process for my first new car so easy and painless, he was there every step of the way with me to make sure it was exactly what I wanted. He made it all comfortable, helped me pick a car to fit my needs. I would recommended to anyone to go see Paul Curry at southbank Dodge for their next car. More

excellent My wife and I found the staff very pleasant and professional to deal with. Rami and Armando were very knowledgeable and made us feel really good from My wife and I found the staff very pleasant and professional to deal with. Rami and Armando were very knowledgeable and made us feel really good from the point we walked in to Southbank to the point we drove our new SUV home. I look forward to dealing with Southbank for my future needs and would Recommend Southbank to anyone. Thank you for the enjoyable experience. Richard and Romelyn Blackburn. More

My son's first vehicle Everyone we came into contact with today was very pleasant and helpful. Jeannie was very knowledgeable of the trucks my Son wanted to look at, and wen Everyone we came into contact with today was very pleasant and helpful. Jeannie was very knowledgeable of the trucks my Son wanted to look at, and went out of her way to answer questions he had about every aspect of buying his first truck. More

Always give customers more than they expect. Over a year ago I was at the Ottawa area FCA dealer show at CTC. All the dealers were present but one stood out well beyond the others I had spoken to Over a year ago I was at the Ottawa area FCA dealer show at CTC. All the dealers were present but one stood out well beyond the others I had spoken to and they were Southbank Dodge Chrysler. Having had a number of new vehicle buying experiences over the years, I went to Southbank with certain expectations and was amazed at how their team exceeded them. Thanks to Paul, Mike and Moe for going above and beyond making my buying experience the best ever. There is something to be said about paying attention to the finer details of a transaction and Southbank did not disappoint. Highly recommended Steven More

Bought a 2017 Dodge Grand Caravan - Superb Service Just bought a new Dodge Grand Caravan with my parents and the service at this dealership was wonderful. Would recommend, this is our 4th car at this d Just bought a new Dodge Grand Caravan with my parents and the service at this dealership was wonderful. Would recommend, this is our 4th car at this dealership. Thank you very much for your great assistance. More

On-time tire change and 40-point checkup, including oil/filt Left the car at 7:45AM, asked for it to be ready by 2PM. Winter tires were installed, 40-point inspection and oil/filter change completed, all for $8 Left the car at 7:45AM, asked for it to be ready by 2PM. Winter tires were installed, 40-point inspection and oil/filter change completed, all for $80. Best part was that the car was ready right on time. Nice job! More

Friendly, professional service. The staff demonstrated they were eager for my business. I was contacted in a timely fashion and the sales staff worked with me to find the desired veh The staff demonstrated they were eager for my business. I was contacted in a timely fashion and the sales staff worked with me to find the desired vehicle and close the deal. More

excellent customer service just want to say that my service person when the extra mile for me, his customer service were extremely good. Keep up the good job Corey just want to say that my service person when the extra mile for me, his customer service were extremely good. Keep up the good job Corey More

Love my new Ram I went in to look at a Ram 1500 and also a Wrangler, The salesman was respectful and honest with me. I can't even believe the great deal I got my new I went in to look at a Ram 1500 and also a Wrangler, The salesman was respectful and honest with me. I can't even believe the great deal I got my new truck. Everyone was so friendly and did everything to make my experience great, More