I recently bought a new Corvette Stingray from this dealership, and was treated top notch by the three sales staff/managers I listed on this form.
Some of the criteria I'm assessing won't apply to all vehicles but are unique in that in this instance it's a summer-only car that was in very high demand as its the first year since a complete makeover of the Corvette. As you read more you'll understand why I'm saying this
One example, the fact that it's a summer-only car it comes with high performance tires that can crack in the extreme cold. While the car was being transported to the dealership the tires did in fact crack. Zach pointed this out to me and added to bring it back in the spring and they will replace all four tires.
Dealerships in the north who take deliveries of Corvettes during the winter also face the problem where the owner either might ask them to hold on to it indoors until the snow melts, or have it delivered to their house during the winter. Even if the dealer keeps your car indoors for the winter, the downside is that you can't see the car (as often) or show your friends, take pictures, etc. until the winter is over. Also some people might rub up against, damaging the paint interior by sitting in it with dirty shoes, etc. And not all dealers even have room to keep your car indoors for the rest of the winter. To avoid all this, in most instances the owner flatbeds the car from their dealership to their house (its about a $300-$400 charge though). Sherwood Park Chevrolet covered this charge for me, even though I know of other Corvette buyers who were not given this option (where the new owner had to pay the shipping fee themselves or take the risk of driving it home in the snow/ice).
As the time to get the four cracked tires replaced is nearing, the dealership also offered to cover the $300-$400 flatbed charge back from my house to their shop instead of expecting me to drive it back. The owner's manual does say that the cracks are cosmetic only, so I would guess that GM is not including that shipping fee under their warranty coverage and instead they are covering it themselves as a favour to me.
So in these two examples alone I saved $600-$800.
On top of that they gave me a few extra perks that I wasn't offered before at other GM dealerships when buying a new car, worth about another $500-$600.
They also sold me the vehicle at MSRP and no higher, despite that many dealers in Canada (and the U.S.) were charging MSRP + a premium of $5-$10k simply because they know they can, due to demand for the 2014 Corvette exceeding supply from GM.
The communication was also great throughout the process, they regularly updated me with the status of my order, when it was built, when it was being shipped to them, etc.
Finally, they could have easily sold out their allocation of 2014 Corvettes with only fully loaded 3LT models, and despite that I ordered a relatively base model they still gave me just as good service, made me feel I was being prioritized, and did not try to upsell me on additional options in a pushy way like some other salespeople do.
Overall I would strongly recommendation Zach, Jason or Tomas to anyone who is purchasing a vehicle.