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Sherwood Buick GMC

Sherwood Park, AB

4.4
697 Reviews
Sherwood Buick GMC has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills. We believe every sale is an opportunity to help someone. With our knowledge and award-winning staff, you can be sure that you are in excellent hands whether you're in for Sales, Service, or Parts. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity. Thank you for making Sherwood Buick GMC the #1 Volume GMC Dealer in Canada for 2018, 2019, 2020, 2021, & 2022!
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10 Automall Rd

Sherwood Park, AB

T8H 2N1

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Showing 697 reviews

December 06, 2015

Never told the facts I can honestly say I haven't gone in there leaving happy. Originally went in there to buy a new truck. Got the price that night and wanted to sit on i More

by Ryder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Hurry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faisal Ammar
Dec 10, 2015 -

Sherwood Buick GMC responded

Hi Ryder, My name is Phil, I am one of the Sales Managers here at Sherwood GMC. I wanted to touch base to get some more details on what exactly happened. We are a store that definitely prides ourselves on our customer service so I would love to get to the bottom of this. Can you call me at 780-893-5041 when you get a moment? Thank you, Phil

December 04, 2015

FRAUD & LIES? Took my 2005 GMC truck in on Thursday, December 03,2015 to have my HVAC blower looked into. I was told the blower motor connector was melted out and t More

by LINZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Very Incompetent "Technician"
Dec 07, 2015 -

Sherwood Buick GMC responded

Linz, I look forward to seeing you on the 8th, overheated and melted electrical parts can be a serious safety concern. Thank you and see you on Tuesday. Derek Donnelly General Service Manager

Dec 18, 2015 -

Sherwood Buick GMC responded

Linz, sorry I didn't get to meet with you on the 8th, but I'm glad you were all looked after my staff. Thank you for the opportunity to make it right. Derek Donnelly

November 30, 2015

Excellent Service!! Richard El Sage is the absolute best sales consultant. He is very knowledgeable, helpful and extremely courteous. He was very interested from the mo More

by CarGer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rachid El Sage
November 22, 2015

Oil Change I was needing an Oil change . The Service Adviser, Catriona was exceptionally responsive to Customer satisfaction, very helpful.Excellent Worker. very More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catriona Keddie
October 31, 2015

Never set foot in this dealership I was so close to buying a new truck here and so glad I went with my gut and went to Lakewood Chev. I wanted to trade in my old truck and buy a new o More

by tpenner780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ferid Avdic
October 09, 2015

Find Trouble Find Peterson GMC BUICK - They love customers to come and sit in their dealer because there aint any sales and reason is because their Service and biggest liers i have seen in More

by dan boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oct 20, 2015 -

Sherwood Buick GMC responded

Hi Dan, Sorry it took so long for me to reach out to you, our system has been down the past week. I just wanted to reach out and find out what exactly happened so that we may resolve things or at least learn from our midtakes. Regards, Phil

August 17, 2015

Worst dealership in Edmonton area Horrible dealership, take your money for a deposit on a vehicle they can't even get and lie right to your face, ignore customers after making a deal w More

by Bradfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robyn Reinitz
July 28, 2015

awesome customer service Awesome service , very personal, no pressure , very helpful. Right from the sales to finance to management, nothing but the best treatment. Would defi More

by 2015 gmc carbon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jahron sanders , phil
July 12, 2015

Terrible sales staff Walked into the dealership with full intent on buying a new truck and walked out furious. Sales treated me like garbage and was extremely unhelpful. More

by Brett
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rabi
July 11, 2015

Worst Buying experience Very unprofessional salesman. If you aren't buying that moment they don't even want your business. Was refused a test drive on a Denali and then I was More

by Tbeauds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rabi
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