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Sherwood Buick GMC
Sherwood Park, AB
662 Reviews
Sherwood Buick GMC has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills.
We believe every sale is an opportunity to help someone. With our knowledge and award-winning staff, you can be sure that you are in excellent hands whether you're in for Sales, Service, or Parts. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity.
Thank you for making Sherwood Buick GMC the #1 Volume GMC Dealer in Canada for 2018, 2019, 2020, 2021, & 2022!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 662 reviews
December 29, 2014
Poor Customer Service I could not receive any information about my vehicle because the service advisor was away, and the person covering for them was not available. Additio I could not receive any information about my vehicle because the service advisor was away, and the person covering for them was not available. Additionally, I was informed that there was a line up at this persons desk, and that they could not help me. Talk about lack luster customer service, we had been customer for over three decades yet things may change. More
by thor
Employees Worked With
Vanita Phoenix
Helpful December 14, 2014
Went above and beyond Ordered a new Buick Encore that took a lot longer to come in than expected. Once we got the vehicle, Anthony Sponchia made the wait worthwhile. Afte Ordered a new Buick Encore that took a lot longer to come in than expected. Once we got the vehicle, Anthony Sponchia made the wait worthwhile. After straightening out some 'misunderstandings' we have received excellent service and Anthony has stood by his word to "take good care of us". Mike; the Service Foreman, went above and beyond to help us out with a problem we had with our block heater cord. It was all in a days work for him, but very much appreciated he took the time. I recommend Anthony Sponchia in the Sales department for purchasing a new vehicle. Mike, as well as others we've dealt with in the Service department have been very professional. More
by wiesner
Employees Worked With
Mike, Shop Foreman
December 11, 2014
Great Experience Again Have dealt with Sherwood Buick, previously Petersen Pontiac, for many years now, as per usual the staff have done a great job. Herman & Shan have alwa Have dealt with Sherwood Buick, previously Petersen Pontiac, for many years now, as per usual the staff have done a great job. Herman & Shan have always been professional, friendly and honest, what more can you ask. I always recommend the dealership & will continue to do so. Thanks Ray Hornbacher More
by hornbacherr
November 25, 2014
Ryan Matiushyk This is our 2nd purchase from Sherwood Buick in the past 7 mths. Ryan Matiushyk's expertise and extreme professionalism has made both purchases stres This is our 2nd purchase from Sherwood Buick in the past 7 mths. Ryan Matiushyk's expertise and extreme professionalism has made both purchases stress free. We would highly recommend anyone purchasing a vehicle to go to Sherwood Buick! More
by Penny Ireland
Employees Worked With
Ryan Matiushyk
November 13, 2014
The Best Dealer Around!!! Thanks to Chris and Ryan for everything. You made this such a positive experience. The best dealer around for sure. Chris spend the whole day with Thanks to Chris and Ryan for everything. You made this such a positive experience. The best dealer around for sure. Chris spend the whole day with us and really worked with us and did his best to help us find the best vehicle for us. He went through options, and the pros and cons of each choice. I am fully confident that we made the right choice with his help. Can't wait for them to deliver my vehicle on Friday! (225km to me!!!) More
by nroeder
November 09, 2014
Outstanding experience I've bought many vehicles from dealerships and this is by far the most respectable, proactive lot with friendly sales people and a good environment. V I've bought many vehicles from dealerships and this is by far the most respectable, proactive lot with friendly sales people and a good environment. Very recommended for someone in need of a vehicle or even if your just browsing. More
by Travis Behiels
November 06, 2014
fast and efficent Thanks to Ryan for finding the best way to help me to get approve for the car that i wan it!!!! With the best interest and you know everything else.. Thanks to Ryan for finding the best way to help me to get approve for the car that i wan it!!!! With the best interest and you know everything else... Always with a smile and oppen for any kind of joke during the processus, thank`s for your help!!! hope you enjoyed our visite like we did More
by vickybeliveau
Employees Worked With
Ryan Matiushyk
November 06, 2014
Poor buying experience/Poor service experience I will rank my experience as poorest to date. I've bought several new vehicles in the last 10 years and this ranks as my worst experience. Ordered a t I will rank my experience as poorest to date. I've bought several new vehicles in the last 10 years and this ranks as my worst experience. Ordered a truck, had to make several calls and emails to get the order straightened out. (Never will I pre-order a vehicle again based on this experience) I will only buy off the lot in the future. Delivery was a botched day as well. Had a tight schedule and had to wait in the lobby excessive time to get paperwork sorted that they had 2 weeks to do. Paid a big PDI fee and noticed the DEF fluid cap left off, nice! Who actually did the inspection? While picking up a truck, dropped my Silverado off for service. Track had an intermittent starting issue. Told today that they wouldn't look at the starter as that would take too much time, just hooked it to a computer that said it was fins. xxx!! Now its been fixed in Ft McMurray (at a huge premium I may add) by someone who actually physically looked at the STARTER!!!! I cannot recommend this dealership to anyone and won't be returning. You only get one chance to earn my business and in this case I gave them lots of feedback on my thoughts and the chance to make it right which they didn't do to my satisfaction. After todays conversation with the service department I am even more convinced its a poor dealership with a poor level of service. Do yourself a favor go to another if you have the choice!! More
by Kent Reeves
Employees Worked With
Derek Donnelly, Jason Roy
November 04, 2014
No transactions followed thru? xxx A waste of time, have been waiting for 2 months and still don't have my old truck paid out.. And I dealt with the finance manager himself, who didn't A waste of time, have been waiting for 2 months and still don't have my old truck paid out.. And I dealt with the finance manager himself, who didn't have his own stuff in order. Go else where. They got my truck and rushed me out the door and took in my trade ... Nothing has been done no truck is paid off and I'm paying for it still,......very upset I worked with Antony,joe,Kayla,and the guy who couldn't put a deal thru himself Shaun hurry everyone. More
by Banks92d
Employees Worked With
November 03, 2014
never again I bought a new truck last April 2013 from different employees, that experience was great. I went back to get another vehicle because of how good the s I bought a new truck last April 2013 from different employees, that experience was great. I went back to get another vehicle because of how good the service was last time, what a mistake that was, i will never buy from there ever again one good thing happened, i did get a great deal from the manager, forget his name, but i still walked away without buying anything. More
by Pised off
