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Sherwood Buick GMC

Sherwood Park, AB

4.4
697 Reviews
Sherwood Buick GMC has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills. We believe every sale is an opportunity to help someone. With our knowledge and award-winning staff, you can be sure that you are in excellent hands whether you're in for Sales, Service, or Parts. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity. Thank you for making Sherwood Buick GMC the #1 Volume GMC Dealer in Canada for 2018, 2019, 2020, 2021, & 2022!
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10 Automall Rd

Sherwood Park, AB

T8H 2N1

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Showing 697 reviews

December 30, 2020

What a great experience! From sales to finance we were blown away by the amazing service provided to us at Sherwood Park GMC. Matt in sales was awesome. Not only was he knowledgeable and attentive during More

by Chelsey Benson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mclean, Ryan Matiushyk
Jan 13, 2021 -

Sherwood Buick GMC responded

Thank you so much for the wonderful review Chelsey we're so glad to hear our team made such a great impression on you!

November 16, 2020

Had oil change done before a trip north. They didn't put the filler cap back on my engine .It Did internal damage to engine. More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alanna Stokes
Nov 16, 2020 -

Sherwood Buick GMC responded

Hi Rich, we are very concerned about your experience, we want to follow up and learn more please contact either our GM Phil Pocklington or Service Manager Paul Hrynew at 780-464-5123 or email in at marketing@sherwoobuickgmc.com with the best way to contact you. Thank you.

Nov 16, 2020 -

Rich responded

Hi I tried calling you guys multiple days and was directed elsewhere a number of times.

October 13, 2020

I dealt with Ryan Jevne and as difficult as it is to make a sight unseen, long distance deal, he did it seamlessly! He handled a couple issues professionally, and had the backing of his manager to solve thes More

by Stephen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jevne
Oct 27, 2020 -

Sherwood Buick GMC responded

Thank you for the great review, Stephen! We are thrilled to know that Ryan Jevne exceeded your expectations, we hope you are enjoying your new vehicle!

October 06, 2020

Kris at Sherwood Customs is the best guy to deal with for any of your custom needs. Service department is by far the best in the business! More

by Blair Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Sroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Monaghan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hrynew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Donnelly, Gord Guenette, Leo Langlois, Kathy Dueck, Taylor Godard, Kris Donaldson, Kaden Donnelly
Oct 16, 2020 -

Sherwood Buick GMC responded

Thanks for the review! We appreciate the feedback.

October 01, 2020

Unfortunately no accountability, clearly lacking customer service skills and ability to follow up and own an issue. I have yet to receive a truck that I am paying for and literally am chasing for updates da More

by Dave
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Erik Gadallah
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

Thanks Kyle for taking my call , I know I called for a truck that had just sold , but with your help you were able to find me a better one , I’ve alway been a Ram guy , but you got me to switch over to gm More

by Klas Friesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica in the finance dept, Kyle Fountain
Sep 17, 2020 -

Sherwood Buick GMC responded

Thank you for taking the time to leave us a review Klas, Congratulations on the new vehicle, we're glad you had a great experience with us!

September 01, 2020

This dealership is exceptional and highly recommended to do up for vehicle or trade up. All the staff in all depts in service, sales and finance are remarkable. I am return customer who was taken care of li More

by Ms. S. Ulcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Hryniuk, Robin Lenney, Brendan Dixon
Oct 27, 2020 -

Sherwood Buick GMC responded

Thank you for taking the time to leave us a great review! We are so thrilled to hear that you enjoyed your vehicle buying experience and that they were able to exceed your expectations.

June 25, 2020

Best experience I've had at a dealership. Super relaxed and honest sales guy, Very personable and knowledgeable! 10/10 would definitely recommend and use again!! More

by Adrian
Recommend Dealer
Yes
Employees Worked With
Jahnoel Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Dixon
June 06, 2020

Justin was super efficient, honest, kept in touch with any questions and with his team made our purchase one of the best experiences by far More

by Natalie
Recommend Dealer
Yes
Employees Worked With
Christopher Hryniuk, Justin Voysey
June 04, 2020

Even during this crazy time he was positive upbeat and personable. He listened to what I wanted and allowed me to test drive all those options. More

by angela.peterson1.0
Recommend Dealer
Yes
Employees Worked With
Joy Gobeil, Ben Klak
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