Scarborough Toyota

Joseph Yung is kind, approachable and very accommodating. He will tell yes in every request you like. He will make a way to make his client or customer satisfied. He will tell yes in every request you like. He will make a way to make his client or customer satisfied. More

Whenever I've tried to make an appointment online or via chat - I never receive a response, so I tend to drive-in for Express Service. The service seems good, but the last time I was there, the car that dro chat - I never receive a response, so I tend to drive-in for Express Service. The service seems good, but the last time I was there, the car that drove in behind me was served first and I ended up waiting a long time to be served. Although there were many employees around, apparently only one was serving customers. In addition to the oil change, I asked if I could have an estimate on a repair. I would expect a mechanic to look at the car and provide an estimate, like any mechanic/body shop you might go to. Instead, I was told to go price the part myself at the shop. When I asked if I could be given a price, which would include labour, the employee ended up taking me to the shop (after telling me a few times to do it myself) and then to another desk to ask about labour - since it wasn't 'his department'. In the end, no one looked at the car - just took my word for what should be repaired. There may have been other things that a mechanic would have suggested...I found this very odd. I would expect more from the dealer. Anywhere else, I would have gotten a complete quote/estimate with a diagnosis of the full problem and any additional recommendations. More

I ordered a car early April I emailed him throughout the month and even called the receptionist to leave him a note and he still didn't get back to me. Now it's May 1... The day he estimated my car would ar month and even called the receptionist to leave him a note and he still didn't get back to me. Now it's May 1... The day he estimated my car would arrive. When I called to ask they said "oh Shant is not with Scarborough Toyota anymore." On top of not getting a curtsy message, and proper hand off, I found out the incoming unit I wanted and Shant told me that it was, is actually a factory order. He said these are the ones we have that are coming in so I had no choice and choose the blue one. This is my first car so I didn't know how to tell and what a VIN was but now I know to ask for it if that my car. But yea... Now I gotta wait an extra 2 months. Why dude? More

I drove 2 hours to do the service. Servo advisors are refusing to book me in because it was their lunch time. Very poor service and price is very high. I called immediately another Toy Servo advisors are refusing to book me in because it was their lunch time. Very poor service and price is very high. I called immediately another Toyota and they were so happy to take me and get the service done. I would suggest shop around. More

Recently, we went to your body shop to repair something and we were assisted by an employee, Mr. Saji Kareem ( sorry if i misspelled his name) in one word, he is amazing, his behavior, job knowledge, commi and we were assisted by an employee, Mr. Saji Kareem ( sorry if i misspelled his name) in one word, he is amazing, his behavior, job knowledge, commitment is extra ordinary! I believe, he is an asset of Toyota, Canada! More

I always feel cheated when I go to do the service here. They tell one price at beginning then they let you go home. And call back to recommend more items. For anyone who knows less about car they try to ch They tell one price at beginning then they let you go home. And call back to recommend more items. For anyone who knows less about car they try to cheat. In my case my car mileage is 25k mile. The lady called me to say that air filter should be changed. Now I have no way of knowing whether my filter is good or bad. The owner manual says it should be changed every 15k miles. I have got this air filter already changed at least twice in the past. Second she says the front and rear differential fluid needs to be changed. Again for front differential fluid the owner manual says it should ideally be changed every 25k to 30k miles. This sounds ok. But the rear differential fluid only needs to be changed every 50k miles to 60k miles! This sounds like over selling. I am thinking of never going to scarbourough Toyota dealership again and especially to this lady. More

It was an amazing and excellent experience with with lito Santiago regarding in purchasing our first car. Thanks for being helpful and compassionate to us . lito Santiago regarding in purchasing our first car. Thanks for being helpful and compassionate to us . More

I visited couple of Toyota dealerships in Toronto, but to be honest because of Shant I choose Scarborough Toyota, it was really great to having our third car from him, he followed up in everything, even afte be honest because of Shant I choose Scarborough Toyota, it was really great to having our third car from him, he followed up in everything, even after delivering the car, thank you Shant and Scarborough Toyota. More

Scarborough Toyota has by far the best crew. I was there for my Toyota Corolla 2022 and my representative’s was Shant Kandilian. He really helped me through all the paper work . Even my financin I was there for my Toyota Corolla 2022 and my representative’s was Shant Kandilian. He really helped me through all the paper work . Even my financing was done and approved within a day. I would recommend Scarborough Toyota to all of my friends and family, specially Shant !! Thank you guys for the wonderful experience. I really appreciated your hospitality. More

Waited my order for brand new Toyota Highlander, I understand the circumstances for global shortages, but Mr Shant Kandilian was always responsive, kind and above beyond, thank you . understand the circumstances for global shortages, but Mr Shant Kandilian was always responsive, kind and above beyond, thank you . More