Richmond Hill Toyota

Great staff They treat you like family,they will answer any questions you have ,they will ask about my family and they also share there personal life with me,so i They treat you like family,they will answer any questions you have ,they will ask about my family and they also share there personal life with me,so it make me feel like one of them More

rudness and impolitely speaking I had an appointment for the service of my Sienna 2014 on Saturday10th of September 016 at 1:45 PM . I reached exactly on time driving from Br I had an appointment for the service of my Sienna 2014 on Saturday10th of September 016 at 1:45 PM . I reached exactly on time driving from Bradford (new address) but I still wanted to have my service at your location . One of the assistant told me to leave the car and go to an advisor at station number 4 (I think his name is Devon ). He was assisting another customer , then I waited him for more than 45 min in front of his desk and he didn’t even give me any attention so I asked the lady who assist me in the beginning if any one else could help me. She asked the other employees and came to me and asked Devon that he should help me . His answer and reaction was surprising , he replied to her impolitely and rudely. He said “ Tell them to wait because I have a lot of things on my desk and I want to breathe ,“ and still didn’t pay any attention to me so I left without getting my service done 2:40 Since I had an appointment in advance at 1:45 and not assisted till 2:30 , it means you have something wrong and unacceptable. His rudeness didn’t encourage my patience . This complaint to be processed through the proper way and will be followed for serious response. More

Friendly and Professional Staffs were friendly to my kids and Michael was very professional. My parents are so happy with their new Camry and we highly would recommend this pl Staffs were friendly to my kids and Michael was very professional. My parents are so happy with their new Camry and we highly would recommend this place+Michael to our friends. More

Long time customer I'm a long time customer and have always been treated well when it comes time to switch to a new vehicle. I Highly recommend. I'm a long time customer and have always been treated well when it comes time to switch to a new vehicle. I Highly recommend. More

Professional and Quick I picked up my brand new winter tires today. I thought I had to put those in my car, but they did it for me. It's done quickly and I appreciated you I picked up my brand new winter tires today. I thought I had to put those in my car, but they did it for me. It's done quickly and I appreciated your service. More

Best dealership you could run into I recently leased a 2016 Rav4 from Richmond Hill Toyota. I had the pleasure of getting to know Mr. Paul Stancer the sales consultant, Mr. Andrew Ross I recently leased a 2016 Rav4 from Richmond Hill Toyota. I had the pleasure of getting to know Mr. Paul Stancer the sales consultant, Mr. Andrew Ross the sales Manager, and Ms. Ashley Lyons the business manager. Very professional staff. They go above and beyond their responsibilities to help the clients. Highly recommend this dealership and would continue going back to them ! More

Always a great experience Friendly and courteous staff! Always say hi to my salesman David and we catch up on life! Friendly staff and new modern facilities! Always enjoy my Friendly and courteous staff! Always say hi to my salesman David and we catch up on life! Friendly staff and new modern facilities! Always enjoy my experience. More

Fast and friendly service Consistent service every time I go in. friendly environment. I enjoy going in every time. I would definitely not go anywhere else and would recommend Consistent service every time I go in. friendly environment. I enjoy going in every time. I would definitely not go anywhere else and would recommend this dealership to my friends. More

Good service, adviser helpfull Friendly people, good deals....... Highly professional, and you will fill that when step in at once, prices for the vehicles very competitive.....Just Friendly people, good deals....... Highly professional, and you will fill that when step in at once, prices for the vehicles very competitive.....Just go and see,,,,, More

Fast and Reliable Service. On the last day before I can renew my license sticker I had to do an emission test. So I called in the same day and Marilyn gave me an appointment and On the last day before I can renew my license sticker I had to do an emission test. So I called in the same day and Marilyn gave me an appointment and then Sam, the service advisor sent the car for the emission test and I had enough time to get my license sticker renewed before the price increase. I was very happy to know that it was all done in one day. Very fast and reliable service and a good car wash. More