Richmond Hill Toyota

Daughter ruined my car My daughter curbed my car and destroyed the alignment of my leased carolla. I was so happy to see Jeff when I drove in since I have had such great exp My daughter curbed my car and destroyed the alignment of my leased carolla. I was so happy to see Jeff when I drove in since I have had such great experiences with him before. He did the best he could for me and the car and even saved my insurance company money. I would only deal with him when possible. More

Good services Big and new building with a good service in Richmond hill area. The services advisor is friendly and professional. I will recommend this dealership t Big and new building with a good service in Richmond hill area. The services advisor is friendly and professional. I will recommend this dealership to other people . More

Great service I needed my tires to be changed from the all season to Winter tires. I did not have to wait very long. Great customer service. I needed my tires to be changed from the all season to Winter tires. I did not have to wait very long. Great customer service. More

Good service as usual I brought in my car for an oil change and break service. I was driven home and picked up and car was ready as promised. I brought in my car for an oil change and break service. I was driven home and picked up and car was ready as promised. More

Good service . If you talk to them, they are very open and accommodating and never push anything on you. Just make sure to present your coupons first or you may ge . If you talk to them, they are very open and accommodating and never push anything on you. Just make sure to present your coupons first or you may get regular price so instead of promotional ones. More

Thank you Brad Scherer Usually when I service my car (twice a year on average), I leave Toyota feeling that I spent more than I should. I am anxious going in because I think Usually when I service my car (twice a year on average), I leave Toyota feeling that I spent more than I should. I am anxious going in because I think that I will be taken advantage of by representatives telling me I need parts/service that I really don't need. This time, I was in shock. Brad told me I did not need a service that I thought I did. Essentially, he saved me a few bucks! Go figure! That never happens to me before. I would not be completing this survey otherwise. So, at the end of the day, it is not about the money I saved. It is about trust. It is about building a trusting relationships where the customer (me) feels respected. When I come to Toyota, I do not want lip service. I want all service employees who I deal with to provide required, efficient and safe car service every time. Do for me as you would for yourself and family you care about. I felt that Brad did that at my last visit. Hence, I give this lengthy feedback....for Brad. More

freindly service I was pleased with the service and your people take the time make sure customer understand what they are doing , great people and great service. I was pleased with the service and your people take the time make sure customer understand what they are doing , great people and great service. More

I WOULD OT SERVICE MY CAR NYWHERE ELSE WHAT MORE CAN BE3 SAID ABOUT BRAD SCHERER, HONEST, INTEGRITY, SERVICE EXCELLENCE, HE TRULY CARES ABOUT HIS CUSTOMERS, NEVER DOES UNNEEDED REPAIRS, TA WHAT MORE CAN BE3 SAID ABOUT BRAD SCHERER, HONEST, INTEGRITY, SERVICE EXCELLENCE, HE TRULY CARES ABOUT HIS CUSTOMERS, NEVER DOES UNNEEDED REPAIRS, TAKES THE GREATEST CARE VWITH HIS CLIEMTS, I'VE YET TO MEET A MORE COMPETANT SERVICE GENTLEMAN . I HAVE ALWAYS DEALT WITH TOYOTA RICHMOND HILL AND ALWAYS WITH BRAD, YOU GET THE STRAIGHT GOODS FROM HIM, FURTHUR MORE I FIRMLY BELIEVE THAT TOYOTA ORIGINAL PARTS FOR YOUR TOYOTA CAR , LAST LONGER AND ARE WORTH INVESTING IN. HE'S MOST DEFINATELY A MAN OF TRUE COMCERN FOR WHAT IS BEST FOR YOUR CAR &YOURSELF WITH INFANITE RESPECT THANKS FRAN YOUR THE BEST !!!!!!!!!!!!!! More

Great Experience! Staff were knowledgeable and reached out to me to ensure my vehicle was brought in for a vehicle recall. Once I arrived, the staff kept me informed th Staff were knowledgeable and reached out to me to ensure my vehicle was brought in for a vehicle recall. Once I arrived, the staff kept me informed throughout the vehicle recall service visit (approximate length of time for the service, what was being replaced, and if there were any other issues identified). The dealership facilities for waiting customers is outstanding! More

Excellent service The service I received was excellent! The staff was professional, courteous and answered all my questions. I needed to be out by a certain time and The service I received was excellent! The staff was professional, courteous and answered all my questions. I needed to be out by a certain time and they delivered as promised. I had my daughter with me and we were able to sit down and enjoy a hot drink while we waited. More