Preston Chevrolet Buick GMC Cadillac LTD

My wife and I were extremely impressed by the friendly, helpful and professional manner in which we were treated throughout the whole purchase experience of our new Cadillac. We were so impressed with all helpful and professional manner in which we were treated throughout the whole purchase experience of our new Cadillac. We were so impressed with all the people that we interacted with at Preston that the following evening, while dining with our friends, we told them about our positive experience. The next day our friends went Preston and also purchased a Cadillac, and they were also extremely impressed with their experience. More

The service I received at Preston was exceptional from the minute I arrived to look at the vehicles right up to the moment I drove off the lot with my new car. I received very friendly and knowledgeable the minute I arrived to look at the vehicles right up to the moment I drove off the lot with my new car. I received very friendly and knowledgeable service. The staff ensured that the process of purchasing my vehicle was effortless for me. I felt comfortable with every member of the staff that I came across. The site itself is also very clean and well organized. I would purchase a vehicle from that dealership again and will definitely recommend it to others. More

We found Jack and Dave to be very attentive and friendly. They both answered our quetions in away that was easy to understand. They were both very thorough and patient with us in our search for a replacement They both answered our quetions in away that was easy to understand. They were both very thorough and patient with us in our search for a replacement vehicle. Will be replacing our second car soon and will definitely talk to Jack & Dave first. Highly recommend. More

They were verey helpfull and freindly especialy Jack Gofers , they were willing to work with me to come up with the best deal posible to suit my budget. Thanksyou Preston Chevrolet Gofers , they were willing to work with me to come up with the best deal posible to suit my budget. Thanksyou Preston Chevrolet More

We were planning to buy a new vehicle and because of our excellent experience in the past with Preston, Chevrolet, Buick, GMC, Cadillac dealership in Langley, B. C. and specifically Mr. Jack Gofers (Sales R excellent experience in the past with Preston, Chevrolet, Buick, GMC, Cadillac dealership in Langley, B. C. and specifically Mr. Jack Gofers (Sales Representative) we had a look at the 2012 Equinox. Jack met us at our appointed time and showed us the inventory in a knowledgeable and professional way and we decided to buy our new 2012 Equinox right out of the showroom. The Dealership offered us their promotional "Spin N Win" and when Jack noticed that we had Veteran Plates, he offered us a further dicount for Veterans. The trade-in valu of our other vehicle was realistic and the price of the new vehicle was great. This was our third vehicle purchased at Preston through Jack Gofers, because we feel that Jack is polite, honest,knowlegeable and fair to deal with and the staff are the same which made the whole buying process hassel free. Cathy Greschner, the Business Manager, explained everything to us and we purchased an extended warranty through her. Emily, who handled the I.C.B.C. insurance, was also very knowledgeable and was able to issue us interim plates while the new Veteran Plates were delivered to her Abbotsford office. We also purchased Mud Flaps and Wind Deflectors and we had them installed at Preston's body shop in a very professionally and timely matter. We have been very impressed with Preston Chevrolet, Buick, GMC, Cadillac dealership in Langley, B. C. and we haven't hesititated to reccommend them to our family and friends. We look forward to continuing to deal with them in the future. More

Every experience I have had with Preston has been a good one. It all started when I wne to look at vehicles and met Brad. He noticed that I had Vet plates and immediately told me of the GM veteran discount. one. It all started when I wne to look at vehicles and met Brad. He noticed that I had Vet plates and immediately told me of the GM veteran discount. I was worried about the lease turn-in on my other vehicle, Brad was a great help with that as well. The dealership overall have been most helpful and respectful of both my wife and myself. This is how you retain customers and get customers to recommend you. My entire new vehicle purchase has been a stress-free experience, and really, you cannot ask for better than that. When it came to 'doing the deal', Manny in the business office was great. We went through all the paperwork, the extended warranty and the extras I had purchased easily and quickly...........again, a stress-free enviornment. I have had to stop by the service dept a few times. In all cases I was well received and processed with due dispatch. I use my vehicle to work, I work in industrial sales and marketing, so having a vehicle is a necessity for me. The service folks at Preston were there, and got me rolling FAST.I am a firm believer that the Sales Dept sell the 1st vehicle, but it is the service dept that sell all the subsequent ones. In closing, this is my 1st vehicle from Preston, but I don't expect it to be my last. More

we were just looking at possible options, and even though we were up front about not being ready to purchase at that time, Chris was very friendly, and accommodated us in every way to look at and test variou we were up front about not being ready to purchase at that time, Chris was very friendly, and accommodated us in every way to look at and test various vehicles to help us narrow the list of possible vehicle options to meet our needs when the time does come to purchase. There was no pressure, just an invitation to return when we are ready, and an offer to help further if he could. Very pleasant experience. More

The last time we dealt with the service department, I believe we had a new employee helping us out as he was not familiar with the process for the gift card. This took longer than expected. Even tough believe we had a new employee helping us out as he was not familiar with the process for the gift card. This took longer than expected. Even tough it took longer, the employee was still very friendly. This is why customer service is rated as good and not great. More

I was not pressured into making any decisions about purchasing a new truck. I was shown a variety of new trucks with various options. I thought the prices of the trucks were very reasonable. I have now purchasing a new truck. I was shown a variety of new trucks with various options. I thought the prices of the trucks were very reasonable. I have now 7,000 km on my new truck and I am very impressed with the performance and the options that I have in my vehicle. More