Preston Chevrolet Buick GMC Cadillac LTD

Engine service light came on with engine running rough. Service dept were able to identify and repair problem right away They also had to obtain the necessary part. Service dept were able to identify and repair problem right away They also had to obtain the necessary part. More

Truck went in for a service and front brakes on a Saturday for 9 am, was told it’ll be done by lunch time, didn’t get it back until 3. Good thing I didn’t hang around like i was planning to. Also wh Saturday for 9 am, was told it’ll be done by lunch time, didn’t get it back until 3. Good thing I didn’t hang around like i was planning to. Also when I tried calling at 1 to see how my truck was doing, all I got was voicemails saying they’ll call me back in half hour, NO ONE CALLED ME BACK. Waited another hour and half before calling every single phone number on the website, finally got a hold of someone in sales who transferred me to the service tech who said, oh, you’re truck is done, just going for wash, it’ll be 45 minutes. Also, looking at the inspection report they said my battery was checked and okay, really want to know what that means cause I couldn’t start my truck Monday morning after driving for half hour, battery was only holding a 25% charge, not enough to start to truck, had to get a new battery, THIS SHOUKD IF BEEN CAUGHT WITH THE INSPECTION BATTERY WAS NOT OKAY More

Great Service. Convenient. Good customer service. Besides the service when we bought our be vehicle also had a good experience. Any issues were dealt with by the manager Paul. the service when we bought our be vehicle also had a good experience. Any issues were dealt with by the manager Paul. More

My experience while in the dealership was delightful. Everyone was very helpful and kind, and they were very time efficient. I have no complaints at all! Everyone was very helpful and kind, and they were very time efficient. I have no complaints at all! More

Professional, so far so good, buying my truck was very pleasant and enjoyable, I have only had one service on my vehicle and it was convenient and quick, I also like the fact that all staff wore masks at pleasant and enjoyable, I have only had one service on my vehicle and it was convenient and quick, I also like the fact that all staff wore masks at the appropriate time and hand sanitizer was readily available More

They treated me right as expected. Service appointment was easy to book I was allowed to bring the vehicle in early and the vehicle was finished the same day for four brakes to be done transmission servic was easy to book I was allowed to bring the vehicle in early and the vehicle was finished the same day for four brakes to be done transmission serviced and front and rear differential More

Everything was good. The work was done on time and the car was cleaned when it was retuned to me. I will be bringing our other car in for service later this week. Y Your service advisor was very helpfu car was cleaned when it was retuned to me. I will be bringing our other car in for service later this week. Y Your service advisor was very helpful and called me when the car was ready to be picked up More

If I could have given a zero star I would have done that. My experience was terrible! I went to your dealership for a recall of my Cadillac CTS and an oil change After 5 1/2 hours I was presented with a bill My experience was terrible! I went to your dealership for a recall of my Cadillac CTS and an oil change After 5 1/2 hours I was presented with a bill of $ 1042. I will never come to your dealership again More

I was very disappointed with my bill. I asked for one thing to be checked and instead they checked multiple things (which I’ve already paid to have checked before ) and they kept my vehicle for over 3 ho thing to be checked and instead they checked multiple things (which I’ve already paid to have checked before ) and they kept my vehicle for over 3 hours to do this and then charged me way more than expected without discussing with me what they were doing and why. And still left with the same issue in my vehicle I came with , just a lot more poor. So thanks Preston. Will not be back for further business. More

Preston. Has always done a good job when servicing our cars. The prices have always been very good. On the last oil and lube plud engine filter and cab filter, I thought that $428.00 was very high. Other cars. The prices have always been very good. On the last oil and lube plud engine filter and cab filter, I thought that $428.00 was very high. Other than that everything was perfect. Chris Rose is always very helpful. More