Preston Chevrolet Buick GMC Cadillac LTD

We have purchased two cars in the last three years from Preston GM, and both times we enjoyed fair, kind, and thoughtful attention and GREAT customer service. . Although all car dealers have outrageous adm Preston GM, and both times we enjoyed fair, kind, and thoughtful attention and GREAT customer service. . Although all car dealers have outrageous administration fees and fuel surcharges (no way to sugarcoat these fees; they are a money grab), Preston tries to offset this by offering two free oil changes - and when you consider new cars only need yearly oil changes, this pays for two years of service, so again, slightly offsetting the cash grab. During this latest purchase, Vijay Dualat was a wonderfully patient and attentive consultant and we thoroughly enjoyed working with him. And, as always, Sales Manager Paul MacDonald and Finance Director Heather Thompson were exceptional. We will continue to deal with Preston GM and refer friends and family to Vijay and Paul and the team! More

Service Rep Jaret was very helpful and professional. Said 2 weeks , out in 3 days Said 2 weeks , out in 3 days More

Customer service is really amazing at Preston. Explanation of work needed to be done was precise, as well as upcoming service that I need to be aware of. Overall cost of service was less than the Explanation of work needed to be done was precise, as well as upcoming service that I need to be aware of. Overall cost of service was less than the original quote from a month previous when I had to book the appointment (due to ordering parts). The shuttle service is great, taking me home and picking me up when my car was ready. As always, my car is cleaned before I pick it up. Preston looks after their customers really well. More

I got a my Cadillac warranty service last week from the Langley Preston dealer. Super excellent service with mechanican and service desk. Very fast parts delivery which is done within 2 days. Thanks for Langley Preston dealer. Super excellent service with mechanican and service desk. Very fast parts delivery which is done within 2 days. Thanks for nice works. More

There is no other dealership in the lower mainland with Superior Customer Service and knowledgeable people who care. Superior Customer Service and knowledgeable people who care. More

I had some work done and the service manager said she take care of the problem.She was great Thank you. take care of the problem.She was great Thank you. More

Nice employees, but dont think they rotated my tires even though they but on the work sheet th ey did. I chosed not to get the clean and vac. When I pick up the car there was no hand marks on the rims on an though they but on the work sheet th ey did. I chosed not to get the clean and vac. When I pick up the car there was no hand marks on the rims on any of the wheels. So cant see how they rotated the wheels. More

Quick response time for messages. Our service advisor was knowledgeable. We had truck towed to dealership and it was handled same day! Our service advisor was knowledgeable. We had truck towed to dealership and it was handled same day! More

The service department at Preston is excellent. Can't say enough about the service manager Graham, and service advisor Coby is easy to talk to and ready to help with whatever I need. The mechanics Can't say enough about the service manager Graham, and service advisor Coby is easy to talk to and ready to help with whatever I need. The mechanics do excellent work and my Tahoe always comes back in perfect condition. I highly recommend Preston Chevrolet. More

Went to look at a truck recently, the sales advisor was very nice and helpful, but the sales manager at the time was the most combative and aggressive person I have ever talked to at a dealership and I hav very nice and helpful, but the sales manager at the time was the most combative and aggressive person I have ever talked to at a dealership and I have worked in dealerships for over 10 years, he got visibly angry when I said i was going to look at another store, then started arguing about our deal and refused to return my keys. More